Vertoe Reviews

Name: Vertoe
Rating: 4.56

4.6 Rating 5,120 Reviews

89 %

of reviewers recommend Vertoe

Company Reviews

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Metrics

4.6

Based on 5,120 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am so glad I found this baggage storage service. My boyfriend and I had a layover in nyc for 18 hours and wanted to go explore the city but luggage storage at the airport cost a fortune! We are talking $10-$25/bag and we had 8 bags. With Vertoe we paid $40, saving us tons! We took a Lift to the storage location (local deli in queens) and were able to enjoy NYC. The deli was nice and accommodating to our times if dropping off and picking up luggage. Your luggage is insured with the service so it made us feel safe leaving it there. Great option for luggage storage when you don’t want over pay at the airport.”

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Posted 7 years ago

“Quick and uncomplicated. Did not get a "tamper proof seal" or similar though - which was no issue at all, yet left me a little bit uncertain regarding insurance policy.”

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Posted 7 years ago

“Great service. The hotel I left my bags at was small and the staff were very accommodating.”

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Posted 7 years ago

“Easy and well worth it.”

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Posted 7 years ago

“Very good service easy To book, safe, kindness of the people ,price correct ,no surprises. I recomand.”

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Posted 7 years ago

“No problem whatsoever. Easy to use and worked wonderfully. I used the Cobblers Bench in DC as my drop off location.”

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Posted 7 years ago

“Your service is such a great convenience. After we checked out of our hotel, it enabled us to store our luggage safety and continue to enjoy the rest of the day visiting the Whitney Museum in NYC. So glad I discovered you when I Googled "luggage storage in NYC" !”

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Posted 7 years ago

“The system is good but the store staff was sucks”

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Posted 7 years ago

“Had no issues and was so convient! Thank you!”

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Posted 7 years ago

“Easy, friendly drop and pick-up in convenient location for reasonable cost.”

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Posted 7 years ago

“Muy práctico”

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Posted 7 years ago

“This service was great working with the cobbler bench in union station. The location was perfect for my busy day in DC.”

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Posted 7 years ago

“Super convenient, and the shop owner was very very friendly. Seems to have somewhat limited coverage at the moment, and the guy didn't exactly follow the procedure it sounded like they were meant to, but my stuff felt safe and it was all there when I came back, can't ask for much more!”

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Posted 7 years ago

“An excellent service. The whole process was very easy.”

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Posted 7 years ago

“What a nice surprise to find this Luggage storage service to use while I attended meetings on Capitol Hill and needed to rush after to catch my train. Location was convenient and store owner was very pleasant.”

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Posted 7 years ago

“Our flight was late at night and we had to check out early morning. So Vertoe was a great way to store our luggage in the city until we were ready to leave for the airport..”

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Posted 7 years ago

“Excellent communication and service.”

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Posted 7 years ago

“Without a place to store our bags while on Capitol Hill visits we discovered Vertoe. It was convenient, affordable and safe. An excellent resource!”

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Posted 7 years ago

“Best price, good service..”

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Posted 7 years ago

“Super simple and easy to use service that did exactly what they promised at a great price. Very satisfied.”

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Posted 7 years ago

Vertoe is rated 4.6 based on 5,120 reviews