Name: Very
Rating: 1.71

“‘Very ‘ online scammers ,avoid at all costs .Report them to the FCA This company runs an online scam ,where they take money ,and then decline orders after taking money,as they don’t have stock ,and use customers money to trade and gain interest on them ,and may or may not return them. Avoid at all cost.They are an online scam.If you had a similar problem ,contact me ,and I will take it further ,as this scam needs to end. My story is I bought few things for my new baby ,paid in full ,money taken from my account ,then they declined my purchase after taking my money . Called them ,they advised to lock my account and set up a new one.And they said they will refund the money. I opened a new account today ,bought the same things,paid in full ,money left my account ,only to find my purchase declined after money taken again. I called them again ,and customer service team were not helpful. Spoke to my bank.Reported fraud,and they will investigate it.Will update you on the outcome.”

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Posted 5 years ago

“Very are the worst of the worst! Even now in the middle of a CORONA EPIDEMIC they are still being Jackals about there money. Disgusted. In a time people need to come together! BOYCOTT VERY AT ALL COSTS. Save yourself the heartache, headache and every other problem they come with. Never have I ever had a successful purchase from Very that didnt result in messing around. Their phone line is a DISGRACE! It takes 10 minutes to get through all the questions AND if you cant find what your looking for and just ask for help. THE HELP ISNT PROVIDED. I had to go to a section from the automated list that I wasnt looking for just because it wouldn't put me through to an operator. Appalled and Disgusted in Every Aspect of my Experience with Very. STAY AWAY.”

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Posted 5 years ago

“Didn’t receive the goods, I had to contact the courier to find out they had asked very for further details which never materialised. By the time I sorted the details with the courier the goods had perished. I Tried unsuccessfully to contact Very. Their customer service is absolutely rubbish, but they did ask me to write a review, when I did they couldn’t publish it. No one from Very has had the decency to get in touch with me. My advice is stay away from Very!”

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Posted 5 years ago

“Ordered a pair of Jeans from the Michelle Keegan range. They are nothing like the picture at all. Very baggy and completely the wrong colour.”

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Posted 5 years ago

“I should have read the reviews before I even download their app. A friend recommended it to me so I applied once for credit and I did get it. Order after few months of having an account with them. Got back a call saying that they cannot offer credit and they need to cancel the one they already gave me. I deleted it but few days I decided to give it another go. So I applied again for credit few days ago. They even game me more than last time. I placed an order this morning only to get a phone call in the afternoon saying they need to cancel my order and my credit. It’s just ridiculous and a waste of time. Will not recommend to anyone and I will not even bother ever again.”

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Posted 5 years ago

“I do not recommend anyone to open an account with this company, they are a mass of scammers, I cannot close my account it continues to be open, even if I have written several times I have complained several times that I don't want it.”

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Posted 5 years ago

“I do not recommend everyone to open an account with this company, they are a mass of scammers, I cannot close my account it continues to be open, even if I have written several times I have complained several times that I don't want it.”

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Posted 5 years ago

“BE AWARE THEY ARE CROOKS........ STAY CLEAR-STAY CLEAR- STAY CLEAR- STAY CLEAR- BUY NOW PAY LATER, PAY IT OFF INFULL AND STILL HAVE THE INTEREST ADDED TO YOUR ACCOUNT, ITS BEEN OVER 3 MONTHS AND ITS STILL NOT RESOLVED. OVER £300.00 OF INTEREST I'M NOW PAYING. IVE LOST COUNT THE AMOUNT OF TIMES I'VE CALLED AND BEEN GIVEN FALSE INFORMATION AND PROMISES. THERE FULL OF COWPAT EVERY TIME YOU CALL WE HAVE PROCESSED AND THE INTEREST WILL BE REMOVED WITHIN 30 DAYS JUST LOOK AT THE REVIEWS, UNBELIEVABLY POOR I'M SURPRISED THEY ARE STILL ALOWED TO OPERATE AND TRADE........ CLOSE THEM DOWN”

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Posted 5 years ago

“BE AWARE THEY ARE CROOKS........ STAY CLEAR-STAY CLEAR- STAY CLEAR- STAY CLEAR- BUY NOW PAY LATER, PAY IT OFF INFULL AND STILL HAVE THE INTEREST ADDED TO YOUR ACCOUNT, ITS BEEN OVER 3 MONTHS AND ITS STILL NOT RESOLVED. OVER £300.00 OF INTEREST I'M NOW PAYING. IVE LOST COUNT THE AMOUNT OF TIMES I'VE CALLED AND BEEN GIVEN FALSE INFORMATION AND PROMISES. THERE FULL OF COWPAT EVERY TIME YOU CALL WE HAVE PROCESSED AND THE INTEREST WILL BE REMOVED WITHIN 30 DAYS JUST LOOK AT THE REVIEWS, UNBELIEVABLY POOR I'M SURPRISED THEY ARE STILL ALOWED TO OPERATE AND TRADE........ CLOSE THEM DOWN”

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Posted 5 years ago

“Paid my account on 31/3/20, phoned to direct payment for my bnpl for April and spent 55 minutes on the phone (I understand about the reduced staff levels due to coravirus) after 55 minutes they cut me off, phoned straight back and spent a further 30 minutes before I gave up. If I don't direct the payment to my bnpl I will be charged interest. Why can't you set this up on my account app.”

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Posted 5 years ago

“Wanted to purchase a Logitech Pro X… Wanted to purchase a Logitech Pro X from them, charged me twice, changed the product to a Logitech g512, no wais to contact them only through Facebook page and even that was poor and took days to answer. Refused to help me or cancel my order even if I asked for a cancellation within the stated hour, now I have to wait for the package to arrive so I can send it back. NEVER AGAIN, STAY AWAY”

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Posted 5 years ago

“Still haven't received my delivery .When i send a mail i get a reply to look at the Order Status online. I am looking at that which states delivery 2 days ago by YODEL My query is not being handled profesionally ,it seems like an auto reply”

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Posted 5 years ago

“Very bad rubbish and slow service, took them 4 days to tell me the product i wanted to purchase and was in stock at the time of the payment is available. By the time it was out of stock everywhere else”

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Posted 5 years ago

“Terrible .... what can I say... my story is too long ... I don't even know where to start.... but I know where it finished : "don't ever buy anything from very ".”

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Posted 5 years ago

“I simply called to make a payment and it took me 30 minutes over the phone just to make a payment! Absolutely ridiculous and a waste of time. The customer service assistants do not value your time and can keep you on the phone all day. If I didn't try and rush the lady, she could have happily taken even longer to do this simple task. Usually I pay online but as I was away, there was no option but to call. Very unhappy with the customer service.”

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Posted 5 years ago

“I had £600 buy now pay later over six months, I paid £500 and was a few days late paying the balance of £100 and they stitched me up for £101 interest, so they charged me interest on my money that I had paid them, apparently it's in their small print, I think it's the ethics of a back street lender, a most appalling company, keep clear unless you want to be ripped off”

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Posted 5 years ago

“Avoid Very! Frustrating customer service, they charged my credit card for my order, then cancelled the orderd, blocked my account and after 10 days I am still waiting for my money back! Avoid Very, they are rubbish!”

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Posted 5 years ago

“I purchased an expensive pair of Clark’s boots only a few weeks ago and already the material on one heel is peeling upwards away from the rubber heel and looking very scruffy. Safe to say it will be my last and only purchase from Very!”

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Posted 5 years ago

“Don’t buy Apple products from them you will never get it returned if you don’t like it, the staff I spoke to put me through to Apple CS after just hearing me say “I want very to sort the issue not Apple” , didn’t explain anything to the Apple staff and did not tell me I was being put Through to Apple (Yes, it was an awkward 3 mins speaking to Apple staff when I actually thought I was speaking to very) Total punks”

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Posted 5 years ago

“I simply called to make a payment and it took me 30 minutes over the phone just to make a payment! Absolutely ridiculous and a waste of time. The customer service assistants do not value your time and can keep you on the phone all day. If I didn't try and rush the lady, she could have happily taken even longer to do this simple task. Usually I pay online but as I was away, there was no option but to call. Very unhappy with the customer service.”

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Posted 5 years ago

Very Reviews