Vetopia Reviews

Name: Vetopia
Address: 21/F, Hysan Place, 500 Hennessy Road, Causeway Bay, Hong Kong, Wan Chai
Rating: 4.71

4.7 Rating 3,158 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 3,158 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

131

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Fast communication, follow-up and delivery, wide variety of goods”

Helpful Report

(ENGLISH) - Posted 1 year ago

“Provide products of all different needs, delivery fast, always have promotion discount, good consultation and back-up services! I will always buy my kid's stuffs here!”

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(ENGLISH) - Posted 1 year ago

“Plenty of Pets’ products to choose from. Vet advice can be easily sought, if need. Delivery is fast and reliable. Will recommend to friends.”

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(ENGLISH) - Posted 1 year ago

“Good service,great deals, delivery on time 👍”

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(ENGLISH) - Posted 1 year ago

“.In Vetopia, I can find suitable and high-quality food for my dogs because all of their recommendations are reliable.”

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(ENGLISH) - Posted 1 year ago

“Great products and fast delivery.”

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(CHINESE) - Posted 1 year ago

“The web interface is very user-friendly, and the entire process from placing an order to delivery can be completed within three days. Overall, the efficiency is higher compared to my previous orders from other places.”

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(CHINESE) - Posted 1 year ago

“Good service and very responsive customer service. Keep ordering here”

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(CHINESE) - Posted 1 year ago

“"Fast Delivery and Excellent Membership Rewards Points System"”

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(CHINESE) - Posted 1 year ago

“My 27kg dog loves to eat! 減價時怕價比ok, will buy again”

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(CHINESE) - Posted 1 year ago

“Good services !”

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(CHINESE) - Posted 1 year ago

“Convenience and efficiency”

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(ENGLISH) - Posted 1 year ago

“Good selection of products”

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(ENGLISH) - Posted 1 year ago

“發貨快 good service”

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(ENGLISH) - Posted 1 year ago

“服務非常好，值得信任”

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(CHINESE) - Posted 1 year ago

“Fresh and fast delivery 🚚”

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(CHINESE) - Posted 1 year ago

“Products are always packaged nicely with clean boxes handed to me by delivery staff, much appreciated.”

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(CHINESE) - Posted 1 year ago

“Great selection and professional service !”

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(ENGLISH) - Posted 1 year ago

“Prompt response and customer service”

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(CHINESE) - Posted 1 year ago

“I've been buying cat food from Vetopia for a few years now (for my 5 cats). I have come to rely on their responsiveness and reliable service. Fulfilment quality is great. Delivery is always prompt. I also like the variety of products they maintain. I've been able to find easily specific prescriptioned items that some of my cats require. And if certain items are sold out, they have been prompt at replacement and notifying me. All in all Vetopia is a trusted partner for me.”

Helpful Report

(ENGLISH) - Posted 1 year ago

Vetopia is rated 4.7 based on 3,158 reviews