Vetopia Reviews

Name: Vetopia
Address: 21/F, Hysan Place, 500 Hennessy Road, Causeway Bay, Hong Kong, Wan Chai
Rating: 4.72

4.7 Rating 2,942 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 2,942 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

Vetopia 5 star review on 21st February 2026

130

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“in the future, hope you are able to receive more promotions or discounts.”

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(CHINESE) - Posted 1 year ago

“Someone you can trust when it comes to your pets’ care & needs. Highly recommend 👍👍👍”

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(ENGLISH) - Posted 1 year ago

“Super fast. Super efficient”

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(ENGLISH) - Posted 1 year ago

“Fast and timely response. It helps me to make swift decision. Did buy 2 times for 3 items. All goods arrived on time and in good order. Confidence is being built up. Keep up your good service level.”

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(ENGLISH) - Posted 1 year ago

“CS 都好有效率+ 加上貴司出貨很快👍🏻 最快今日下單明天就可以收到💜”

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(CHINESE) - Posted 1 year ago

“Here's a review you can use for the online shop: I had an excellent experience with this online shop! The customer service was incredibly helpful and responsive, making my shopping experience smooth and enjoyable. The delivery was impressively fast, and the prices were so good that I didn't even feel the need to compare with other online stores. Highly recommend!”

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(ENGLISH) - Posted 1 year ago

“The system is simple and easy to follow. Delivery arrangement is fast and good. Will continue to use Vetopia.”

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(CHINESE) - Posted 1 year ago

“prompt delivery!”

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(ENGLISH) - Posted 1 year ago

“Fast delivery and good produc prices.”

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(ENGLISH) - Posted 1 year ago

“I use Vetopia to order my dog's gastrointestinal diet food, which is prescription only and quite difficult to get elsewhere. I usually have to order every three weeks. Vetopia are always able to oblige, they are fast and deliver to my home in Shek O with no difficulty. The website is easy to use. After the initial proof of the prescription from the vet, they have continued to supply me with the necessary food. Also I sometimes get extra bits and bobs such as water bottles for dogs and blankets, some of which are great (the water bottles) and some not so (the blankets were too small for my enormous dog), but it is easy to request no freebies if you need to.”

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(ENGLISH) - Posted 1 year ago

“The price of Vetopia is quite reasonable. Making order is very easy and I can trace my order along the way. Last but not least, delivery is efficient.”

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(ENGLISH) - Posted 1 year ago

“Quick delivery, and I love your discount promotions!”

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(ENGLISH) - Posted 1 year ago

“方便! 送貨快! 會再回購!”

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(CHINESE) - Posted 1 year ago

“It’s easy to navigate the products and also helps to get more info on special products”

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(ENGLISH) - Posted 1 year ago

“Quick delivery and good price!”

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(CHINESE) - Posted 1 year ago

“I can buuy regular medicine for my dog at good price.”

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(ENGLISH) - Posted 1 year ago

“Quick response and delivery. The delivery guy is very polite and loves my fur kids too”

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(ENGLISH) - Posted 1 year ago

“There is a great variety of cat and dog food selections. I also feel confident and safe with their merchandising source and storage. The customer service via WhatsApp is also very good and prompt.”

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(ENGLISH) - Posted 1 year ago

“servies was very good, fast delivery”

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(CHINESE) - Posted 1 year ago

“The shipping is quick with good packing!”

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(ENGLISH) - Posted 1 year ago

Vetopia is rated 4.7 based on 2,942 reviews