Vetopia Reviews

Name: Vetopia
Address: 21/F, Hysan Place, 500 Hennessy Road, Causeway Bay, Hong Kong, Wan Chai
Rating: 4.72

4.7 Rating 3,014 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 3,014 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Vetopia 5 star review on 21st February 2026

130

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“So prompt shipping and user friendly website”

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(CHINESE) - Posted 1 year ago

“I have a nice shopping experience here, I can find my products easily and fast delivery.”

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(CHINESE) - Posted 1 year ago

“Very happy with the availability of products, price and reward system.”

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(ENGLISH) - Posted 1 year ago

“I’ve been ordering cat food from Vetopia, and I’m extremely satisfied with their service. Deliveries are always fast, the products arrive well-packaged and in perfect condition. The online shopping experience is smooth and efficient. I highly recommend Vetopia to anyone looking for a reliable online pet store in Hong Kong!”

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(ENGLISH) - Posted 1 year ago

“Fabulous! Quick Delivery!”

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(ENGLISH) - Posted 1 year ago

“Good quality”

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(CHINESE) - Posted 1 year ago

“Reliable, excellent customer service.”

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(ENGLISH) - Posted 1 year ago

“Highly recommended! Vetopia is reliable, efficient, responsible and wonderful staffs with care, understanding and fantastic customer service! They have many varieties of excellent products and choices! Prices are compatible! Thanks Vetopia”

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(ENGLISH) - Posted 1 year ago

“Fast delivery after ordered. Good service.”

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(CHINESE) - Posted 1 year ago

“Excellent service and prompt delivery”

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(ENGLISH) - Posted 1 year ago

“Extremely fast, efficient and reliable service. Vetopia will even send Christmas treats to my dogs! Highly recommended”

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(ENGLISH) - Posted 1 year ago

“Received the goods in the short time”

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(ENGLISH) - Posted 1 year ago

“Easy & fast order & quick delivery”

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(ENGLISH) - Posted 1 year ago

“Easy to use website. Speedy delivery.”

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(ENGLISH) - Posted 1 year ago

“Vetopia assisted me professionally and quickly to get this monthly medication for my dogs. They made it very convenient though WhatsApp communication and I was able to easily send a video of my dogs to show they are healthy and can comtinue with this routine medication. Thank you”

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(ENGLISH) - Posted 1 year ago

“Thank you for your quick delivery.”

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(ENGLISH) - Posted 1 year ago

“Quality product and fast delivery.”

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(ENGLISH) - Posted 1 year ago

“The cat non-irritating eye drops recommended to me really improved my old cat's tearful symptoms significantly!”

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(CHINESE) - Posted 1 year ago

“Ordering was very easy and the delivery very fast.”

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(ENGLISH) - Posted 1 year ago

“Reliable & professional”

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(CHINESE) - Posted 1 year ago

Vetopia is rated 4.7 based on 3,014 reviews