Vetopia Reviews

Name: Vetopia
Address: 21/F, Hysan Place, 500 Hennessy Road, Causeway Bay, Hong Kong, Wan Chai
Rating: 4.72

4.7 Rating 2,709 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 2,709 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Vetopia 5 star review on 11th October 2025

128

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Fast delivery and in good packing”

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(ENGLISH) - Posted 1 year ago

“Genuine goods; Reasonable price; Fast delivery;”

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(ENGLISH) - Posted 1 year ago

“Quick delivery”

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(CHINESE) - Posted 1 year ago

“Most ofpet items I can find here.”

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(ENGLISH) - Posted 1 year ago

“Efficient delivery service~”

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(ENGLISH) - Posted 1 year ago

“A very reliable shop which provides quick delivery service and high quality food forcats and dogs.”

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(ENGLISH) - Posted 1 year ago

“Nice transition for every time buying”

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(CHINESE) - Posted 1 year ago

“Very fast delivery - excellent.”

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(ENGLISH) - Posted 1 year ago

“Fast and reliable. Good”

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(ENGLISH) - Posted 1 year ago

“Easy to use and quick delivery”

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(ENGLISH) - Posted 1 year ago

“Good service”

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(CHINESE) - Posted 1 year ago

“Quick response”

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(ENGLISH) - Posted 1 year ago

“A highly reliable online platform for pet supplies. Prices are getting more competitive and have become attractive to me to make purchases repeatedly.”

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(ENGLISH) - Posted 1 year ago

“Nice process”

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(CHINESE) - Posted 1 year ago

“Very excellent customer service. Though it’s a pity that we can’t redeem points to pay under recurring orders. Seems like there is no discount under recurring orders.”

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(ENGLISH) - Posted 1 year ago

“online shopping network is good ! promotion package is attractive !”

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(ENGLISH) - Posted 1 year ago

“每次訂單都很快便送貨，非常好。唯一缺點是下單後介紹別人新單減$100那條連結是無效的，非常失望。”

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(ENGLISH) - Posted 1 year ago

“訂咗貨後，2、3日好快送到目的地。”

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(CHINESE) - Posted 1 year ago

“Although I have moved away from HK, but I still do buy from Vetopia and as always most helpful staff and fast delivery. Many thanks.”

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(ENGLISH) - Posted 1 year ago

“貓貓因軟便試食生肉，食完便便馬上靚晒。”

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(ENGLISH) - Posted 1 year ago

Vetopia is rated 4.7 based on 2,709 reviews