Vetopia Reviews

Name: Vetopia
Address: 21/F, Hysan Place, 500 Hennessy Road, Causeway Bay, Hong Kong, Wan Chai
Rating: 4.72

4.7 Rating 3,014 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 3,014 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Vetopia 5 star review on 21st February 2026

130

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Vetopia has the widest range of stuff I need for my dogs, from prescription dog food and supplements to body care needs. Very good packaging and prompt delivery too, not to mention discounts and rewards points.”

Helpful Report

(ENGLISH) - Posted 10 months ago

“Quick delivery and good packing”

Helpful Report

(ENGLISH) - Posted 10 months ago

“Excellent customer service”

Helpful Report

(CHINESE) - Posted 10 months ago

“Fast delivery”

Helpful Report

(ENGLISH) - Posted 10 months ago

“Quickest delivery in HK”

Helpful Report

(ENGLISH) - Posted 10 months ago

“Good service and speedy delivery”

Helpful Report

(CHINESE) - Posted 10 months ago

“我非常滿意在貴店購物的體驗！！！ :)”

Helpful Report

(CHINESE) - Posted 10 months ago

“很好的購物經驗送貨速度快態度又好有品質保證”

Helpful Report

(CHINESE) - Posted 10 months ago

“Great platform for pet owners to get their pet supplies & pet food for their babies. Reliable & fast.”

Helpful Report

(ENGLISH) - Posted 10 months ago

“Prompt response to each query and on time delivery”

Helpful Report

(ENGLISH) - Posted 10 months ago

“Great service. Very impressed with the after care when I screwed up my order”

Helpful Report

(ENGLISH) - Posted 10 months ago

“Very good dog food selection, reasonable minimum purchase amount for free delivery ($300)”

Helpful Report

(ENGLISH) - Posted 10 months ago

“Nice customer service and timely delivery. The website includes a wide variety of choices.”

Helpful Report

(CHINESE) - Posted 10 months ago

“Very good, my cat’s problem seems improved”

Helpful Report

(CHINESE) - Posted 10 months ago

“Everytime I ordering the cat food, the courier delivery was nice, on time.”

Helpful Report

(ENGLISH) - Posted 11 months ago

“Products are very diverse - accommodating to all my dog’s needs. And delivery is very quick and easy. Thank you.”

Helpful Report

(ENGLISH) - Posted 11 months ago

“Wonderful experience shopping with Vetopia. Easy to use website, quick delivery and on top of that, a super cute pet lint roller as a first order gift ! Definitely recommend :)”

Helpful Report

(ENGLISH) - Posted 11 months ago

“Efficient.”

Helpful Report

(CHINESE) - Posted 11 months ago

“The range and quality of products at Vetopia are excellent and the delivery service makes it easy.”

Helpful Report

(ENGLISH) - Posted 11 months ago

“I've been ordering from Vetopia for years after needing something from my vet that was temporarily sold out. They were very kind in answering my questions around getting a prescription letter from the vet uploaded onto their before purchasing, and delivery is always so quick, many times within 48 hours. I've also found the delivery driver to be really friendly as well, 100% of the time.”

Helpful Report

(ENGLISH) - Posted 11 months ago

Vetopia is rated 4.7 based on 3,014 reviews