Vetopia Reviews

Name: Vetopia
Address: 21/F, Hysan Place, 500 Hennessy Road, Causeway Bay, Hong Kong, Wan Chai
Rating: 4.71

4.7 Rating 3,158 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 3,158 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

131

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I’m satisfied with the speedy and efficient service provided by Vetopia which has given me great support in taking care of my old and sick dog. There were 2 times I had not replenished the stock of the recovery liquid in time and tried to order it from Vetopia. The delivery was quick and even one time when it’s not quick enough to replenish my stock, its customer service was responsive to let me know timely that I would need to get a few bottles from somewhere else for urgent use before the delivery arrived.”

Helpful Report

(ENGLISH) - Posted 11 months ago

“Good and fast service for exchange”

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(ENGLISH) - Posted 11 months ago

“The delivery is swift with good packing. The cycle order fits the needs of the owners with busy schedule and avoid the possibility of missing order.”

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(ENGLISH) - Posted 11 months ago

“可以用積分非常好，如果可以同恆常訂購一齊寄就不用額外運費。”

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(ENGLISH) - Posted 11 months ago

“Easy to use , wide variety of pet goods”

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(ENGLISH) - Posted 11 months ago

“Fast and efficient delivery service”

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(ENGLISH) - Posted 11 months ago

“Quick delivery. Good product.”

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(ENGLISH) - Posted 11 months ago

“運輸快👍🏻多選擇”

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(CHINESE) - Posted 11 months ago

“發貨超快，好有效率，值得推薦”

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(CHINESE) - Posted 11 months ago

“Guaranteed authentic merchandise and all pet food are stored in good condition; I don't have to worry about the quality of the merchandise I purchase from Vetopia.”

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(ENGLISH) - Posted 11 months ago

“Received the goods quickly”

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(CHINESE) - Posted 11 months ago

“Very convenient and quick delivery. Products are of good quality!~”

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(CHINESE) - Posted 11 months ago

“My dog love it and your delivery is very fast. thanks”

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(ENGLISH) - Posted 11 months ago

“Good customer service with efficient follow up. Prompt delivery and reply.”

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(CHINESE) - Posted 11 months ago

“Very convenient and good deal”

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(ENGLISH) - Posted 11 months ago

“The website is straightforward to use. They have a wide range of choices for their products. We use it all the time.”

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(ENGLISH) - Posted 11 months ago

“網站簡單易用物流迅速送貨”

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(CHINESE) - Posted 11 months ago

“Quick response and shipping delivery”

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(ENGLISH) - Posted 11 months ago

“very satisfactory online purchase experience throughout”

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(CHINESE) - Posted 11 months ago

“Efficient to send the dog food and the package is tidy”

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(ENGLISH) - Posted 11 months ago

Vetopia is rated 4.7 based on 3,158 reviews