Vetopia Reviews

Name: Vetopia
Address: 21/F, Hysan Place, 500 Hennessy Road, Causeway Bay, Hong Kong, Wan Chai
Rating: 4.72

4.7 Rating 2,709 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 2,709 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Vetopia 5 star review on 11th October 2025

128

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“It is useful and good for our pet dog.”

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(CHINESE) - Posted 1 year ago

“網站好方便，送貨都好快兩三日就會收到但個網站成日都會卡住，希望會改善”

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(ENGLISH) - Posted 1 year ago

“Fast delivery”

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(CHINESE) - Posted 1 year ago

“Next business day delivery!”

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(ENGLISH) - Posted 1 year ago

“Fast delivery. Nice to have different options for different therapeutic area.”

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(CHINESE) - Posted 1 year ago

“fast delivery!”

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(ENGLISH) - Posted 1 year ago

“A trustworthy store selling genuine & fresh pet food from well known brands.”

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(ENGLISH) - Posted 1 year ago

“Wide range of products, fast shipment!”

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(ENGLISH) - Posted 1 year ago

“My go-to pet food online shop. They have everything which my cats need and the staff can communicate with you in English fluently via phone or text. Amazing service. Highly recommend every pet parent to check them out 😃”

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(ENGLISH) - Posted 1 year ago

“Very fast delivery and convenience, will keep using”

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(CHINESE) - Posted 1 year ago

“Quick reliable delivery”

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(ENGLISH) - Posted 1 year ago

“長期訂開狗糧濕糧，送貨快，包裝妥當”

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(ENGLISH) - Posted 1 year ago

“In Vetopia I can find what I need for my pets from food to supplements,necessities and toys,all well organized, also information about the well-being of pets, definitely trusted.”

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(ENGLISH) - Posted 1 year ago

“Fast delivery. Staff are polite and helpful.”

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(ENGLISH) - Posted 1 year ago

“Best deal in town with Fast delivery.”

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(ENGLISH) - Posted 1 year ago

“送貨快，換貨仲快，非常好的購物體驗。”

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(ENGLISH) - Posted 1 year ago

“It is an amazing experience to shop online in Vetopia and the items are delivered promptly.”

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(ENGLISH) - Posted 1 year ago

“Very effective dispatch everytime💪🏼”

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(ENGLISH) - Posted 1 year ago

“Fast delivery after making an order. Prompt reply from customer service assistant.”

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(ENGLISH) - Posted 1 year ago

“Very convenient and comprehensive shop for pet products! Efficient delivery as well !”

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(ENGLISH) - Posted 1 year ago

Vetopia is rated 4.7 based on 2,709 reviews