Vetopia Reviews

Name: Vetopia
Address: 21/F, Hysan Place, 500 Hennessy Road, Causeway Bay, Hong Kong, Wan Chai
Rating: 4.72

4.7 Rating 2,942 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 2,942 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

Vetopia 5 star review on 21st February 2026

130

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Excellent service and caring staff.”

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(ENGLISH) - Posted 10 months ago

“⭐️快出貨準時到👍 ⭐️送貨員態度很好👍 ⭐️咨詢產品能提供很有用的意見👍 ✨整體很滿滿意👍，希望價格能調低少少🤏就更好呢👏”

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(CHINESE) - Posted 10 months ago

“Convenient and easy shopping online at Vetopia. I enjoy their point system too!”

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(ENGLISH) - Posted 10 months ago

“Reliable and prompt delivery”

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(ENGLISH) - Posted 10 months ago

“Excellent products. Easy to order & quick delivery service. Customer service is also very good. Promptly answered my question.”

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(ENGLISH) - Posted 10 months ago

“Excellent customer service, prompt delivery”

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(ENGLISH) - Posted 10 months ago

“Vetopia is a one stop shop, when you are looking for all of your pet needs,they deliver promptly to our home.”

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(ENGLISH) - Posted 10 months ago

“Friendly service and on time delivery of purchase.”

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(ENGLISH) - Posted 10 months ago

“Customer Service is very helpful”

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(ENGLISH) - Posted 10 months ago

“Fast delivery”

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(CHINESE) - Posted 10 months ago

“Competitive price with quick delivery. Extremely happy with the chatbot which helps a lot.”

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(CHINESE) - Posted 10 months ago

“Products are good, delivery quick and customer service is very responsive!”

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(ENGLISH) - Posted 10 months ago

“fast delivery, good service”

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(ENGLISH) - Posted 10 months ago

“供貨穩定，客服有回覆，較為有信心的商店。”

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(CHINESE) - Posted 10 months ago

“Customer service attuned to customer needs. I was informed quickly when my pet food order could not be delivered during the normal time frame. They offered an alternative and also provided an 'outside' delivery date.”

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(ENGLISH) - Posted 10 months ago

“My dog likes to eat Canine Satiety. The packaging is good.”

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(CHINESE) - Posted 10 months ago

“Good delivery service fast and nice”

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(ENGLISH) - Posted 10 months ago

“Very efficient and prompt delivery”

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(ENGLISH) - Posted 10 months ago

“staff is helpful”

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(CHINESE) - Posted 11 months ago

“good and speedy delivery”

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(ENGLISH) - Posted 11 months ago

Vetopia is rated 4.7 based on 2,942 reviews