Vetopia Reviews

Name: Vetopia
Address: 21/F, Hysan Place, 500 Hennessy Road, Causeway Bay, Hong Kong, Wan Chai
Rating: 4.72

4.7 Rating 2,709 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 2,709 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Vetopia 5 star review on 11th October 2025

128

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great shopping online with Vetopia. Deliveries come super quick… and we live on South Lantau”

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(ENGLISH) - Posted 1 year ago

“All good and on time.”

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(ENGLISH) - Posted 1 year ago

“方便便宜多選擇，大家不妨可以嘗試一下”

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(CHINESE) - Posted 1 year ago

“Good quality of products”

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(CHINESE) - Posted 1 year ago

“已回購多次，送貨時間快”

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(CHINESE) - Posted 1 year ago

“Efficient, convenient, high quality”

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(CHINESE) - Posted 1 year ago

“It’s great to save points and use them as cash! Reduce the burden on the owner👍”

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(CHINESE) - Posted 1 year ago

“Very happy with quick shipping and service”

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(ENGLISH) - Posted 1 year ago

“Vetopia is a very reliable supplier for my cats’ prescription diet. Fast delivery, and even have free delivery to outlying islands.”

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(ENGLISH) - Posted 1 year ago

“Simple purchasing steps，delivery is good and efficient 👍👍👍”

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(ENGLISH) - Posted 1 year ago

“Fast shipping and user friendly”

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(CHINESE) - Posted 1 year ago

“Really care about your sweetie and have follow up of vet when you ordered new products that need subscription. Also, got fast delivery and can get what you need even within 1 day. Really appreciate this service.”

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(ENGLISH) - Posted 1 year ago

“Great customer service, very attentive and patience.”

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(ENGLISH) - Posted 1 year ago

“Although the delivery courier didnt know my place, he tried his best to find it. Good attitude”

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(CHINESE) - Posted 1 year ago

“Product is good and fast delivery.”

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(CHINESE) - Posted 1 year ago

“味道很好好狗狗好喜歡對敏感皮膚有幫助”

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(ENGLISH) - Posted 1 year ago

“Professional, efficient and simple to order”

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(ENGLISH) - Posted 1 year ago

“送貨快且妥善客服回覆快且清晰”

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(CHINESE) - Posted 1 year ago

“I find it easy and efficient to order from Vetopia”

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(ENGLISH) - Posted 1 year ago

“Easy to order, quick delivery, completitive price. That's all we customers needed. thank you.”

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(ENGLISH) - Posted 1 year ago

Vetopia is rated 4.7 based on 2,709 reviews