Vetopia Reviews

Name: Vetopia
Address: 21/F, Hysan Place, 500 Hennessy Road, Causeway Bay, Hong Kong, Wan Chai
Rating: 4.72

4.7 Rating 2,942 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 2,942 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

Vetopia 5 star review on 21st February 2026

130

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Efficient.”

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(CHINESE) - Posted 9 months ago

“The range and quality of products at Vetopia are excellent and the delivery service makes it easy.”

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(ENGLISH) - Posted 9 months ago

“I've been ordering from Vetopia for years after needing something from my vet that was temporarily sold out. They were very kind in answering my questions around getting a prescription letter from the vet uploaded onto their before purchasing, and delivery is always so quick, many times within 48 hours. I've also found the delivery driver to be really friendly as well, 100% of the time.”

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(ENGLISH) - Posted 9 months ago

“like the good service, delivery and the food as usual.”

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(ENGLISH) - Posted 9 months ago

“Vetopia has a good range of products for pets. I usually purchase special foods for my older dogs using this website. The vet prescribes, or recommends, the items based on diagnosis of particular conditions such as deterioration of liver function or kidneys.”

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(ENGLISH) - Posted 9 months ago

“Customer service very good! easy and fast to proceed the order!”

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(ENGLISH) - Posted 10 months ago

“I just wanted to take a moment to thank Vetopia for their outstanding services, top-quality products, and incredible variety. Every purchase has been a great experience—from the fast shipping to the excellent customer care. My pet always gets the best, thanks to Vetopia’s fantastic selection. Highly recommend to all pet owners!”

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(ENGLISH) - Posted 10 months ago

“Vetopia has great products for my cats and it is easy to use. People are helpful when there are changes to a delivery and deliveries are prompt.”

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(ENGLISH) - Posted 10 months ago

“Great customer service team, online shopping is user friendly, never has issue with the delivery.”

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(ENGLISH) - Posted 10 months ago

“Speedy Delivery; 貨品種類多；網頁易用”

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(CHINESE) - Posted 10 months ago

“Vetopia is basically a reliable source providing veterinary supplements.”

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(CHINESE) - Posted 10 months ago

“Great experience shopping for my cat’s food online! My order arrived quickly, well-packaged, and fresh. My cat loves ziwipeak and I appreciate the quality and convenience. Will definitely shop here again! Let me know if you'd like any tweaks! 😊”

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(CHINESE) - Posted 10 months ago

“Holistic range of products, quick delivery”

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(ENGLISH) - Posted 10 months ago

“Good customer service.”

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(CHINESE) - Posted 10 months ago

“Very efficient”

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(ENGLISH) - Posted 10 months ago

“Speedy trading response with accurate amount of goods”

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(ENGLISH) - Posted 10 months ago

“Good price and excellent products without any doubt. ship really fast. Highly recommended.”

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(CHINESE) - Posted 10 months ago

“You’ve got a big range of cat food and it’s easy to irder”

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(ENGLISH) - Posted 10 months ago

“surprise discount is very good, it help me to save money”

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(CHINESE) - Posted 10 months ago

“Happy online shopping”

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(ENGLISH) - Posted 10 months ago

Vetopia is rated 4.7 based on 2,942 reviews