Vetopia Reviews

Name: Vetopia
Address: 21/F, Hysan Place, 500 Hennessy Road, Causeway Bay, Hong Kong, Wan Chai
Rating: 4.71

4.7 Rating 3,075 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 3,075 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

131

Anonymous

Anonymous // 01/01/2019

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English

“Most helpful and efficient responses. We moved from HK 3 years ago but we still use Vetopia for our pets needs.”

Helpful Report

(ENGLISH) - Posted 4 years ago

“Very fast service. Thank you!”

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(CHINESE) - Posted 4 years ago

“I’m a returning customer due to great customer (via the vets) and delivery service.”

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(ENGLISH) - Posted 4 years ago

“good service and delivery 👍”

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(CHINESE) - Posted 4 years ago

“Very good, will buy it again”

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(CHINESE) - Posted 4 years ago

“Fast delivery. The diversity of product can be more.”

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(ENGLISH) - Posted 4 years ago

“The staff contacted me regarding the prescription drugs I ordered for my dog. They were very helpful and professional. Delivery was also very efficient. Thanks and I will order from you again!”

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(ENGLISH) - Posted 4 years ago

“Very responsive, professional service. For a busy person like myself, taking a video of a healthy dog for a Heartgard prescription is much easier for a long wait for vet appointment.”

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(ENGLISH) - Posted 4 years ago

“online order procedure user freindly”

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(ENGLISH) - Posted 4 years ago

“Easy to use apps and fair prices products for pets.”

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(ENGLISH) - Posted 4 years ago

“Always a reliable and trusted place for quality supplies. Prices are reasonable, customer service is great, and delivery is an absolute breeze with their friendly drivers.”

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(ENGLISH) - Posted 4 years ago

“Very happy with Vetopia. Great selection of dry and wet food for my cat with digestive issues. Quick delivery too.”

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(ENGLISH) - Posted 4 years ago

“Easy and simple Vetopia website on-line shopping”

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(ENGLISH) - Posted 4 years ago

“speedy delivery and very good communication all along. The Vetpoint system gives me more pleasurable purchase experience.”

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(ENGLISH) - Posted 4 years ago

“Excellent customer service, which will ensure that I'm a repeat customer.”

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(ENGLISH) - Posted 4 years ago

“Very efficient with delivery and follow up. Price is within reason. Best thing is for supplements, I don't need to always go back to the vet and can get them delivered to my home.”

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(ENGLISH) - Posted 4 years ago

“Very good service and fast delivery”

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(ENGLISH) - Posted 4 years ago

“The delivery from Vetopia is always timely and punctual. I don't need to worry about my dog for any shortage of food. The telephone manner of the customer service is very polite. Thanks, Vetopia.”

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(ENGLISH) - Posted 4 years ago

“Easy to order and super fast with the delivery”

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(ENGLISH) - Posted 4 years ago

“Good experience of shopping”

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(ENGLISH) - Posted 4 years ago

Vetopia is rated 4.7 based on 3,075 reviews