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Vetopia Reviews

4.7 Rating 2,963 Reviews

95 %

of reviewers recommend Vetopia

Company Reviews

Product Reviews

4.7

Based on 2,963 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

Vetopia 5 star review on 21st February 2026

Vetopia 5 star review on 19th November 2025

Vetopia 5 star review on 11th October 2025

Vetopia 5 star review on 10th September 2025

Vetopia 5 star review on 10th September 2025

Vetopia 5 star review on 20th July 2025

Vetopia 5 star review on 14th May 2025

130

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great service, fast and efficient!”

Helpful Report

(ENGLISH) - Posted 4 years ago

“Excellent customer service Variety of items”

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(ENGLISH) - Posted 4 years ago

“The team at Vetopia is fantastic. I tried to order some prescribed items but was not able to log on at its website. A member of the team came to my rescue over the phone and helped solve the problem. The items arrived the following day. At such difficult times, the service was most impressive. Thanks a million.”

Helpful Report

(ENGLISH) - Posted 4 years ago

“I have purchased cat food with promotions Expo 22F there is free goodies but they sent me dog’s one. I bought cat stuff and mentioned I would like to have some cat dry food sample … never mentioned about the dog :(”

Helpful Report

(ENGLISH) - Posted 4 years ago

“很好的服務,因為有專人好快回應問題發貨快派送人員也很有禮會再購物”

Helpful Report

(CHINESE) - Posted 4 years ago

“Vetopia has all the products our little lad Sachin is used to from New Zealand which is great. After a quick virtual consult, it was easy enough to obtain his usual flea and worm treatments as well. Love it!”

Helpful Report

(ENGLISH) - Posted 4 years ago

“Quick, fast, efficient”

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(ENGLISH) - Posted 4 years ago

“Efficiency delivery.”

Helpful Report

(ENGLISH) - Posted 4 years ago

“Thanks Vetopia team for a speedy delivery during 5th wave and user friendly interface.”

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(ENGLISH) - Posted 4 years ago

“Everything is great, even the delivery dude is cool. It’s just I hope the email replies could be faster.”

Helpful Report

(ENGLISH) - Posted 4 years ago

“I found them online and great service very happy. I referred my friend too and she has used there veterinary services here. I haven’t needed them as of yet for my cat.”

Helpful Report

(ENGLISH) - Posted 4 years ago

“Very responsive through the Chat function as well as email. Quick delivery.”

Helpful Report

(ENGLISH) - Posted 4 years ago

“Very nice customer service with fast response. Smart people who help you to take care of the pets”

Helpful Report

(CHINESE) - Posted 4 years ago

“I have experienced two issues with the online purchase system and both incidents were resolved promptly by your team. I am very pleased with your customer service and the delivery service as well.”

Helpful Report

(ENGLISH) - Posted 4 years ago

“Delivery is very efficient, thanks.”

Helpful Report

(CHINESE) - Posted 4 years ago

“Fast delivery, great selection. Highly recommend.”

Helpful Report

(ENGLISH) - Posted 4 years ago

“Good and quick delivery”

Helpful Report

Posted 4 years ago

“excellent customer service”

Helpful Report

(ENGLISH) - Posted 4 years ago

“Prompt delivery and very systematic”

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(ENGLISH) - Posted 4 years ago

“Well organized, and staff customer service is great. I will continue using this online shop.”

Helpful Report

(ENGLISH) - Posted 4 years ago

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Vetopia is rated 4.7 based on 2,963 reviews