Vetopia Reviews

Name: Vetopia
Address: 21/F, Hysan Place, 500 Hennessy Road, Causeway Bay, Hong Kong, Wan Chai
Rating: 4.72

4.7 Rating 2,963 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 2,963 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

Vetopia 5 star review on 21st February 2026

130

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Fast delivery”

Helpful Report

(CHINESE) - Posted 4 years ago

“Fast delivery on the next day and packing always neat and clean. My dogs love their sample treats. Drivers very polite.”

Helpful Report

(ENGLISH) - Posted 4 years ago

“all good，both product and service”

Helpful Report

(ENGLISH) - Posted 4 years ago

“The courier is nice and responsible. Appreciate the little free gift from the Vetopia. Thanks so much.”

Helpful Report

(CHINESE) - Posted 4 years ago

“Well, the official website of HK is great and user friendly. Response to email is quick and positive …. Keep up with the good work !”

Helpful Report

(CHINESE) - Posted 4 years ago

“Im a new customer, impressed with service and ease of order, will definitely spread the word to my other pet owner friends.”

Helpful Report

(ENGLISH) - Posted 4 years ago

“I’ve used Vetopia to order my dog’s food for a few years now. They always gave excellent prompt service.”

Helpful Report

(ENGLISH) - Posted 4 years ago

“Convenient for pet owners to purchase prescription items online instead of purchasing them personally in a veterinary clinic”

Helpful Report

(ENGLISH) - Posted 4 years ago

“Nice staff and fast delivery. Highly recommended.”

Helpful Report

(ENGLISH) - Posted 4 years ago

“Wonderful quick and friendly service!”

Helpful Report

(ENGLISH) - Posted 4 years ago

“Very efficient delivery, good condition. My dog has been suffering from skin problems for almost 10 years, his skin has significant improvement after taking the royal canin dog food”

Helpful Report

(ENGLISH) - Posted 4 years ago

“Delivery is very quick , it came the same day”

Helpful Report

(ENGLISH) - Posted 4 years ago

“Fast delivery, Have a snack gift”

Helpful Report

(CHINESE) - Posted 4 years ago

“My puppy loves so much and eat healthy!”

Helpful Report

(ENGLISH) - Posted 4 years ago

“Very efficient delivery, can buy prescription food, convenient for pet owner.”

Helpful Report

(ENGLISH) - Posted 4 years ago

“Fast delivery and good packing.”

Helpful Report

(ENGLISH) - Posted 4 years ago

“Fast delivery. Quality is good Please reserve more stock for zd series as i wait for 2 mths already!!!”

Helpful Report

(ENGLISH) - Posted 4 years ago

“Good service”

Helpful Report

(ENGLISH) - Posted 4 years ago

“Customer service is very nice and helpful. And delivery service is speedy and polite.”

Helpful Report

(ENGLISH) - Posted 4 years ago

“Thanks Vetopia, subscription helps me make sure the pets get fed :)”

Helpful Report

(ENGLISH) - Posted 4 years ago

Vetopia is rated 4.7 based on 2,963 reviews