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Vetopia Reviews

4.7 Rating 3,158 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,818
 Metrics
4.7
Based on 3,158 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
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Margaret PAU
Verified Buyer
“The delivery from Vetopia is always timely and punctual. I don't need to worry about my dog for any shortage of food. The telephone manner of the customer service is very polite. Thanks, Vetopia.”
Helpful Report
(ENGLISH) - Posted 4 years ago
Anonymous
Verified Buyer
“Easy to order and super fast with the delivery”
Helpful Report
(ENGLISH) - Posted 4 years ago
Ivan Lau
Verified Buyer
“Good experience of shopping”
Helpful Report
(ENGLISH) - Posted 4 years ago
SCARLET Lee
Verified Buyer
“Easy operation and fast delivery”
Helpful Report
(CHINESE) - Posted 4 years ago
Hyesung Lee
Verified Buyer
“It was diverse sections for cat specific products. But driver didn’t come up to 5F because of walk up.”
Helpful Report
(ENGLISH) - Posted 4 years ago
Anonymous
Verified Buyer
“No response & no one answer service hotline”
Helpful Report
(CHINESE) - Posted 4 years ago
Anonymous
Verified Buyer
“fast and nice service, always have a gift too ^_^”
Helpful Report
(ENGLISH) - Posted 4 years ago
AARON NATIVIDAD
Verified Buyer
“Vetopia's so far the best pet food & supply online outlet I've ever used. They are also quick and responsive. 100% recommended”
Helpful Report
(ENGLISH) - Posted 4 years ago
Karen Leung
Verified Buyer
“Fast delivery and good CS”
Helpful Report
(ENGLISH) - Posted 4 years ago
Charlotte Yeung
Verified Buyer
“quick delivery and polite service, good food quality and easy to order of goods”
Helpful Report
(ENGLISH) - Posted 4 years ago
Corina Tang
Verified Buyer
“Quick Delivery”
Helpful Report
(ENGLISH) - Posted 4 years ago
Anonymous
Verified Buyer
“fast and reliable delivery with great customer service team!”
Helpful Report
(ENGLISH) - Posted 4 years ago
Anonymous
Verified Buyer
“I really enjoy shopping on Vetopia.com as the website is very easy to use. I appreciate the reward systems for the customers and I love the free samples we get from time to time. The service is great and the delivery is very fast.”
Helpful Report
(ENGLISH) - Posted 4 years ago
Ken Lee
Verified Buyer
“GREAT SHOP”
Helpful Report
(CHINESE) - Posted 4 years ago
Monet Ma
Verified Buyer
“If add the previous order that I can easy to repeat the goods”
Helpful Report
(ENGLISH) - Posted 4 years ago
QQ Ng
Verified Buyer
“Quick delivery”
Helpful Report
(ENGLISH) - Posted 4 years ago
Anonymous
Verified Buyer
“Purchase online was straightforward and efficient. WhatsApp responses were sufficiently prompt but the online chat on the website took half a day to respond and no one answered the phone.”
Helpful Report
(ENGLISH) - Posted 4 years ago
Vivien Or
Verified Buyer
“Good services”
Helpful Report
(ENGLISH) - Posted 4 years ago
Chung Yan Leung
Verified Buyer
“Very well customer service! I noticed that I forgot to use the coupon so I apply for refund. The customer service helped me a lot and the refund process was very smooth.”
Helpful Report
(ENGLISH) - Posted 4 years ago
Margaret Lee
Verified Buyer
“Best eshop for pet parents”
Helpful Report
(ENGLISH) - Posted 4 years ago
Vetopia is rated 4.7 based on 3,158 reviews
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