Vetopia Reviews

Name: Vetopia
Address: 21/F, Hysan Place, 500 Hennessy Road, Causeway Bay, Hong Kong, Wan Chai
Rating: 4.72

4.7 Rating 2,963 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 2,963 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

Vetopia 5 star review on 21st February 2026

130

Anonymous

Anonymous // 01/01/2019

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English

“Prompt response to my order as well as any queries. A highly professional way of customer service.”

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(ENGLISH) - Posted 4 years ago

“speedy delivery despite current situation. Guys, thumb up!! very polite driver, another LIKE!”

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(ENGLISH) - Posted 4 years ago

“Fast delivery with excellent customer services!”

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(ENGLISH) - Posted 4 years ago

“Excellent service, fast delivery.”

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(ENGLISH) - Posted 4 years ago

“Responsive and fast delivery”

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(ENGLISH) - Posted 4 years ago

“I was informed the product I had purchased was out of stock after payment. Also, the product is 99.9% effective on germs, not virus as your ad claimed. Very disappointed.”

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(CHINESE) - Posted 4 years ago

“With my recent purchase experience with you, I did feel comfortable with your easy, fast, and convenience web page that for me to select what I wish and what I need to buy, and it's actually prompt to receive my ordered items. Just a word, you are a good supplier ever.”

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(ENGLISH) - Posted 4 years ago

“Faster delivery Nice packaging Warm gift Thank you”

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(CHINESE) - Posted 4 years ago

“Good services.”

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(CHINESE) - Posted 4 years ago

“Very fast delivery”

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(ENGLISH) - Posted 4 years ago

“Very quick delivery !”

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(ENGLISH) - Posted 4 years ago

“Easy ordered and fast delivery”

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(CHINESE) - Posted 4 years ago

“The best service and such an amazing range of products for my two dogs and my cat. They love when the Vetopia delivery arrives. Thank you always for making the extra effort to make sure we get everything we order on time and when needed. I especially love the recurring order, so items that I need get delivered without me having to remember, like the Bravecto tablet for my dogs every three months to help prevent tick fever. That is amazing!”

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(ENGLISH) - Posted 4 years ago

“home delivery was quick”

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(ENGLISH) - Posted 4 years ago

“super fast delivery service!!!”

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(ENGLISH) - Posted 4 years ago

“非常快速送到!good!”

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(CHINESE) - Posted 4 years ago

“Sadly my order was cancelled because they couldn’t deliver to Discovery Bay”

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(ENGLISH) - Posted 4 years ago

“Vetopia is reliable and always deliver on time for recurring orders. Even when they are hit with unstable stock refills due to Covid, they contacted me for an alternative but similar product. Highly recommend them”

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(ENGLISH) - Posted 4 years ago

“Always delivers what my pet cat needs ontime. V reliable.”

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(ENGLISH) - Posted 4 years ago

“I think the product selection is great and the customer service is excellent! Moreover, I have complete faith in the quality of food products, which is so important. Dr. David is a wonderful vet and I have never been disappointed by following what he suggests.”

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(ENGLISH) - Posted 4 years ago

Vetopia is rated 4.7 based on 2,963 reviews