Vetopia Reviews

Name: Vetopia
Address: 21/F, Hysan Place, 500 Hennessy Road, Causeway Bay, Hong Kong, Wan Chai
Rating: 4.72

4.7 Rating 2,796 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 2,796 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Vetopia 5 star review on 19th November 2025

129

Anonymous

Anonymous // 01/01/2019

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English

“送貨速度快包裝良好唯獨訂閱服務要最少3次”

Helpful Report

(ENGLISH) - Posted 2 years ago

“Excellent fast service. Would appreciate some other non prescriptions but available only through a vet, items you might carry such as Denosyl. I have an older dog that needs this medication but our vet no longer provides it and the substitute is a large capsule of a powder. Capsule too big and dog doesn’t like the powder.”

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(ENGLISH) - Posted 2 years ago

“Super quick delivery, nice people”

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(ENGLISH) - Posted 2 years ago

“Fast and responsible , also very reliable .”

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(ENGLISH) - Posted 2 years ago

“Effective delivery.”

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(ENGLISH) - Posted 2 years ago

“Great purchase experience with easy checkout . Prompt Delivery. Unfortunately, I am unable to open the bottle of oral health formula 300g without breaking the plastic bottle”

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(ENGLISH) - Posted 2 years ago

“訂貨快速，衹是送貨順豐速遞10分鐘前才致電，根本沒可能安排家人接貨，結果存放在順豐櫃內”

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(CHINESE) - Posted 2 years ago

“My cat loves it”

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(ENGLISH) - Posted 2 years ago

“The website is very user friendly and speedy delivery!”

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(ENGLISH) - Posted 2 years ago

“I appreciate your service: very efficient & user friendly!”

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(ENGLISH) - Posted 2 years ago

“I have been a very happy Vetopia customer for many years now. I love the products that they have, the fast delivery and particularly the personal attention when I have special requests.”

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(ENGLISH) - Posted 2 years ago

“Pleasant trading 👍🏽👍🏽💯”

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(CHINESE) - Posted 2 years ago

“Fast and accuracy services👍🏻”

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(CHINESE) - Posted 2 years ago

“nice, very nice. excellent, very excellent.”

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(ENGLISH) - Posted 2 years ago

“Very responsive via whatsapp. Quick delivery. Trustworthy products.”

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(ENGLISH) - Posted 2 years ago

“Speedy delivery”

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(ENGLISH) - Posted 2 years ago

“送貨效率好好，剛剛加入網購不明白，線上員工好有耐性幫我解決問題！十分好好😆”

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(ENGLISH) - Posted 2 years ago

“Fast delivery, reasonable price! Recommended 👍🏻”

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(ENGLISH) - Posted 2 years ago

“easy to browse and shop online”

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(ENGLISH) - Posted 2 years ago

“出貨快，物流順暢，才訂貨一天，第二天就送到了”

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(CHINESE) - Posted 2 years ago

Vetopia is rated 4.7 based on 2,796 reviews