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Vetopia Reviews

4.7 Rating 3,074 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,738
 Metrics
4.7
Based on 3,074 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Frances Au
Verified Buyer
“It was great Thank you”
Helpful Report
(ENGLISH) - Posted 3 years ago
Anonymous
Verified Buyer
“good service for the customers”
Helpful Report
(ENGLISH) - Posted 3 years ago
Tobi Lothian
Verified Buyer
“Very good service with helpful customer service”
Helpful Report
(ENGLISH) - Posted 3 years ago
Dion Cheng
Verified Buyer
“虎and鳳滴了兩三天已經唔見咗D蝨，very good”
Helpful Report
(ENGLISH) - Posted 3 years ago
Ming Chan
Verified Buyer
“Prompt response”
Helpful Report
(ENGLISH) - Posted 3 years ago
Hiu Ying Wong
Verified Buyer
“It’s such a nice experience to shop at Vetopia.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Lok Yee Chiu
Verified Buyer
“Fast delivery, sometimes with food sample”
Helpful Report
(ENGLISH) - Posted 3 years ago
LILIAN LOO
Verified Buyer
“we saved a lot on buying renal can food from Cetopia, we had our 20% off on our first purchase, we definitely would shop again.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Tommy Tam
Verified Buyer
“Delivery on time and the service is good.”
Helpful Report
(CHINESE) - Posted 3 years ago
Anonymous
Verified Buyer
“Fast delivery time! Price is decent!”
Helpful Report
(ENGLISH) - Posted 3 years ago
Michelle Law
Verified Buyer
“Service and responding good But the gift of bottle is very small , looks not user friendly”
Helpful Report
(ENGLISH) - Posted 3 years ago
Sophie Mak
Verified Buyer
“The delivery timeline is not well indicated. Instead of the two days lead time due to bank holidays, has been extended to 6 days. Without the availability to change the delivery address The contact email will reply but not flexible to provide any solution for the customer.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Chui Yu Wong
Verified Buyer
“發貨好快，包裝好。”
Helpful Report
(ENGLISH) - Posted 3 years ago
Emily Shum
Verified Buyer
“delivery very fast and quality is good”
Helpful Report
(ENGLISH) - Posted 3 years ago
Anonymous
Verified Buyer
“Very easy to use and very efficient and fast delivery. Very pleased with the whole process”
Helpful Report
(ENGLISH) - Posted 3 years ago
Chi Wang Fung
Verified Buyer
“服務態度認真，主動了解我的寵物情況，網上預購貨品簡易，我十分滿意”
Helpful Report
(CHINESE) - Posted 3 years ago
Ada Tsang
Verified Buyer
“Speedy delivery”
Helpful Report
(ENGLISH) - Posted 3 years ago
Kirsty Gibson
Verified Buyer
“If you're looking for a reliable online pet store that offers fast and convenient delivery, look no further than Vetopia. In my experience, Vetopia has consistently provided next day delivery for my orders, even for last-minute purchases. Their website is easy to navigate and has a wide selection of pet products at competitive prices, making it easy to find everything I need for my furry friends. Overall, I would highly recommend Vetopia to any pet owner in need of quality pet products delivered quickly and efficiently.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Anonymous
Verified Buyer
“Nice product and good service”
Helpful Report
(ENGLISH) - Posted 3 years ago
Chris Chan
Verified Buyer
“Able to change order once found out the box of Selehold I ordered should be for a smaller weight dog. Really appreciate it. BUT, on the other hand, I never was able to use the 10% discount code you promised for first order”
Helpful Report
(ENGLISH) - Posted 3 years ago
Vetopia is rated 4.7 based on 3,074 reviews
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