Login
Start Free Trial Are you a business? Click Here

Vetopia Reviews

4.7 Rating 2,796 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,492
 Metrics
4.7
Based on 2,796 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
Vetopia 5 star review on 19th November 2025
Gail Taylor
Vetopia 5 star review on 11th October 2025
Alain Wong
Vetopia 5 star review on 10th September 2025
Man Lee
Vetopia 5 star review on 10th September 2025
Man Lee
Vetopia 5 star review on 20th July 2025
Gail Taylor
Vetopia 5 star review on 14th May 2025
Gail Taylor
Vetopia 5 star review on 20th February 2025
Renie Chan
129
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Pinky Wong
Verified Buyer
“送貨快，冰凍食物都可以好安全咁送到，仲要包裝得好好，好令人安心！”
Helpful Report
(ENGLISH) - Posted 2 years ago
Mona Mak
Verified Buyer
“good service and fast delivery”
Helpful Report
(ENGLISH) - Posted 2 years ago
Lam Wing Tong
Verified Buyer
“Good and well”
Helpful Report
(ENGLISH) - Posted 2 years ago
Ching Han Pappi Li
Verified Buyer
“Fast delivery”
Helpful Report
(ENGLISH) - Posted 2 years ago
San Ngan
Verified Buyer
“As much as I like using Vetopia, the website/online shopping platform is not very user friendly. I’d still recommend it to my friends and family.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Natalie Tsui
Verified Buyer
“專業,發貨快, 很好”
Helpful Report
(CHINESE) - Posted 2 years ago
Anonymous
Verified Buyer
“It will be better if the delivery time can be scheduled.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Hester Ip Leung
Verified Buyer
“Good services with prompt delivery.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Cc Chow
Verified Buyer
“Clean and tidy products. Nice!”
Helpful Report
(CHINESE) - Posted 2 years ago
Monet Ma
Verified Buyer
“I’ve ordered the cat food over than 5 years, Vetopia services is very good and quick replied on WhatsApp.and the delivery always on time.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Celia Kwong
Verified Buyer
“Very user friendly website, prices are reasonable, efficient service. Have been their customer for a number of years already.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Amy Chan
Verified Buyer
“Fast delivery!”
Helpful Report
(ENGLISH) - Posted 2 years ago
IP KEUNG TSANG
Verified Buyer
“Order placed on 28 Nov 2022, goods is still not delivered on 3 Jan 2023. Very disappointed.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Miranda Cheng
Verified Buyer
“Very good and easy to buy service”
Helpful Report
(ENGLISH) - Posted 2 years ago
Woon Wong
Verified Buyer
“great product with good service:)!!!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Wing Yi Lam
Verified Buyer
“Very good. Quick delivery.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Karin Chan
Verified Buyer
“Fast delivery”
Helpful Report
(ENGLISH) - Posted 2 years ago
Joey Lam
Verified Buyer
“Delivery is speedy. The products arrived in perfect condition. Well-done!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Ely Leung
Verified Buyer
“One of the customer service manner is very poor, i used e-mail to contact but nobody concern my request . When I finished the payment, she said that it will be sent it by SF Express after tomorrow. I asked the management it was sent from office. It was very bad experience for me.”
Helpful Report
(CHINESE) - Posted 2 years ago
Lalla Ward
Verified Buyer
“Fantastic service, even over Christmas - it's so helpful to have the vets who look after my dogs look after me, too!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Vetopia is rated 4.7 based on 2,796 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request