Vetopia Reviews

Name: Vetopia
Address: 206-208, Tsat Tsz Mui Road, 206-208, Tsat Tsz Mui Road, Eastern
Rating: 4.72

4.7 Rating 2,649 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 2,649 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

125

Anonymous

Anonymous // 01/01/2019

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English

“感謝團隊在本人不在港時快速代為處理訂單送貨問題，謝謝你們的優質服務！”

Helpful Report

(CHINESE) - Posted 2 years ago

“Good customer service that can provides alternative solution to help ccustomer.”

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(ENGLISH) - Posted 2 years ago

“Good shopping experience and nice customer service service! It's website design is user friendly.”

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(ENGLISH) - Posted 2 years ago

“Fast delivery, fast and convenient shopping”

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(ENGLISH) - Posted 2 years ago

“Very fast delivery, thank you so much”

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(ENGLISH) - Posted 2 years ago

“Efficient delivery and well packaged.”

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(ENGLISH) - Posted 2 years ago

“Fantastic service. Super fast delivery. Friendly service. Great prices AND a reward scheme. Highly recommened”

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(ENGLISH) - Posted 2 years ago

“Good service and quick delivery, good product, packed well and tidy!”

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(ENGLISH) - Posted 2 years ago

“It’s not a very pleasant experience with your staff providing non-factual responses when enquiring about the delay in delivery.”

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(ENGLISH) - Posted 2 years ago

“The delivery was super fast and I received everything I ordered! 10/10 would recommend.”

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(ENGLISH) - Posted 2 years ago

“good good good/”

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(CHINESE) - Posted 2 years ago

“good，10號晚買11號下晝收到貨👍🏻”

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(CHINESE) - Posted 2 years ago

“very efficient and reliable!”

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(ENGLISH) - Posted 2 years ago

“Good service and I have a good experience purchased the dog products online. The staff is polite and answered questions in a timely manner.”

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(ENGLISH) - Posted 2 years ago

“Always reliable with great customer service and delivery. Feel like they've done the research for me and feel safe ordering anything from Vetopia for my furkids.”

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(ENGLISH) - Posted 2 years ago

“The customer service sucks. The enquiry phone is never answered.”

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(ENGLISH) - Posted 2 years ago

“見到折扣馬上下單，比想像中快到澳門。但下單介面不清晰，難login，load了很久之後才發現已經login了，這裡很不方便。如果價格優惠又能解決login問題，我應該會是長期顧客。”

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(ENGLISH) - Posted 2 years ago

“送貨速度快，間中又有驚喜禮品🎁！”

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(ENGLISH) - Posted 2 years ago

“送貨快，積分可以用來買返處方糧最好👍🏾”

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(CHINESE) - Posted 2 years ago

“Very quick and prompt delivery. Very good customer service.”

Helpful Report

(ENGLISH) - Posted 2 years ago

Vetopia is rated 4.7 based on 2,649 reviews