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Vetopia Reviews

4.7 Rating 2,796 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,492
 Metrics
4.7
Based on 2,796 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
Vetopia 5 star review on 19th November 2025
Gail Taylor
Vetopia 5 star review on 11th October 2025
Alain Wong
Vetopia 5 star review on 10th September 2025
Man Lee
Vetopia 5 star review on 10th September 2025
Man Lee
Vetopia 5 star review on 20th July 2025
Gail Taylor
Vetopia 5 star review on 14th May 2025
Gail Taylor
Vetopia 5 star review on 20th February 2025
Renie Chan
129
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Anonymous
Verified Buyer
“I have ordered Hill's Prescription Diet food for my terriers twice through Vetopia. On both occasions the delivery has been reliable and punctual despite the fact we live in South Lantau.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Prompt delivery and various product choices”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Super speedy and reliable delivery”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Timely delivery and tidy packaging”
Helpful Report
(ENGLISH) - Posted 2 years ago
Yan Lau
Verified Buyer
“Good service”
Helpful Report
(CHINESE) - Posted 2 years ago
Chris Fung
Verified Buyer
“fast delivery”
Helpful Report
(ENGLISH) - Posted 2 years ago
Chris Cheng
Verified Buyer
“Very friendly staff and efficient delivery service plus reasonable price”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anita Poon
Verified Buyer
“準時有禮服務好好已多次回購，真的是非常值得信賴的商家！”
Helpful Report
(CHINESE) - Posted 2 years ago
Pipi Lau
Verified Buyer
“十分好，送貨速度快～”
Helpful Report
(ENGLISH) - Posted 2 years ago
Karen Teoh
Verified Buyer
“Friendly, responsive and helpful. They respond almost immediately via WhatsApp.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“SPEEDY DELIVERY.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Sin Hang Chan
Verified Buyer
“由落單到取貨 非常方便快捷！”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Vetopia had everything that I needed for my dogs and recurrent deliveries are very helpful to make sure that we do not run out of the special food and shampoo that my dogs with allergies need.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Rio Cheung
Verified Buyer
“👏🏻👏🏻送貨好快”
Helpful Report
(ENGLISH) - Posted 2 years ago
June Cheung
Verified Buyer
“Great customer service”
Helpful Report
(ENGLISH) - Posted 2 years ago
Ka Yee Tang
Verified Buyer
“Quick shipping , reasonable price , nice customer service”
Helpful Report
(ENGLISH) - Posted 2 years ago
Angel Fok
Verified Buyer
“Apart from email, it's good that they have WhatsApp as one of the tool for easy communication so that it can offer instant support even outside office hours.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“I like the wide range of selections and prefer even more!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anney Woo
Verified Buyer
“Very good customer service and excellent products”
Helpful Report
(ENGLISH) - Posted 2 years ago
Kevin Ng
Verified Buyer
“Reliable, fast, good service.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Vetopia is rated 4.7 based on 2,796 reviews
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