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Vetopia Reviews

4.7 Rating 2,865 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,553
 Metrics
4.7
Based on 2,865 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
Vetopia 5 star review on 19th November 2025
Gail Taylor
Vetopia 5 star review on 11th October 2025
Alain Wong
Vetopia 5 star review on 10th September 2025
Man Lee
Vetopia 5 star review on 10th September 2025
Man Lee
Vetopia 5 star review on 20th July 2025
Gail Taylor
Vetopia 5 star review on 14th May 2025
Gail Taylor
Vetopia 5 star review on 20th February 2025
Renie Chan
129
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Anonymous
Verified Buyer
“From my personal experience buying prescription products for my dogs over the last few years in Hong Kong, Vetopia has better customer service. Some of the other online stores have shockingly rude staff.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Hope to improve the delivery time within 3 hrs not a full day”
Helpful Report
(ENGLISH) - Posted 2 years ago
Kristy Tong
Verified Buyer
“The delivery staff was polite.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Julia Leung
Verified Buyer
“good services good products received the parcel quickly with extra gifts, thank you”
Helpful Report
(ENGLISH) - Posted 2 years ago
Wong Spies Kamille
Verified Buyer
“My cat has strong allergic effect and the vet recommended her to take the Hills z/d cat food. Not easy to find anywhere near my home but Vetopia can order online and deliver door to door is amazing !!!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Amy Chan
Verified Buyer
“super-fast delivery! Item well packaged! Thank you!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“nice, my dog love it”
Helpful Report
(ENGLISH) - Posted 2 years ago
Ashish Bhatnagar
Verified Buyer
“Prompt delivery and excellent service.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Romeo Lau
Verified Buyer
“Efficient delivery”
Helpful Report
(ENGLISH) - Posted 2 years ago
Stefan Pouliot
Verified Buyer
“Great selection of products at reasonable prices. Highly recommend!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“They have what kitty needs and they deliver fast! Love Vetopia!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Yama Wong
Verified Buyer
“Whatsapp回覆態度良好，能夠快速解決更改送貨地址問題。”
Helpful Report
(ENGLISH) - Posted 2 years ago
Lydia Lee
Verified Buyer
“Very good service”
Helpful Report
(ENGLISH) - Posted 2 years ago
Chui Ting Lau
Verified Buyer
“The stock is complete, and many desired items can be found here”
Helpful Report
(ENGLISH) - Posted 2 years ago
MARY ANN SPARROW
Verified Buyer
“Received my orders after one business day, thank you again and once more, very efficient.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“I purchased a bag of expired dog food. I purchased in late Feb, but the expiry date is late Dec of last year🤦🏻‍♀️. Finally I got refund but I still need to handle the expired dog food myself.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Kitty Chiu
Verified Buyer
“Great store”
Helpful Report
(ENGLISH) - Posted 2 years ago
Fung Wai Lap
Verified Buyer
“Nice and friendly”
Helpful Report
(ENGLISH) - Posted 2 years ago
Wai Man Lee
Verified Buyer
“Fast in good condition”
Helpful Report
(ENGLISH) - Posted 2 years ago
Louis Cheng
Verified Buyer
“We have got comfortable experience from several purchases through this web store.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Vetopia is rated 4.7 based on 2,865 reviews
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