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Vetopia Reviews

4.7 Rating 2,796 Reviews

95 %

of reviewers recommend Vetopia

Company Reviews

Product Reviews

4.7

Based on 2,796 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Vetopia 5 star review on 19th November 2025

Vetopia 5 star review on 11th October 2025

Vetopia 5 star review on 10th September 2025

Vetopia 5 star review on 10th September 2025

Vetopia 5 star review on 20th July 2025

Vetopia 5 star review on 14th May 2025

Vetopia 5 star review on 20th February 2025

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Dog loves it. He has allergy prone skin. Prescribed by vet”

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(ENGLISH) - Posted 2 years ago

“Large variety of products! Fast delivery!”

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(ENGLISH) - Posted 2 years ago

“I have been a customer of Vetopia since its inception. My dogs, over the years, had special needs such as liquid food for a renal problem, which were supplied quickly and in good condition. My most recent purchases included a probiotic, which works like magic, so I am pleased with the results. The selection of foods etc. is good, the delivery service is excellent, and orders are handled quickly. Quality, care, and reliability.”

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(ENGLISH) - Posted 2 years ago

“I have not received my order yet”

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(ENGLISH) - Posted 2 years ago

“Sorry, I only received "Feline Gastro Intestinal "Moderate Calorie" 2kg", another item still missing, also your computer system sent email to me said "completed the invoice"...... very very messy...... I still waiting Vetri-Liver Feline Bite Sized Chews, please help me to solve it.”

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(ENGLISH) - Posted 2 years ago

“High quality products with reasonable price. Convenient, simple to use website”

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(ENGLISH) - Posted 2 years ago

“Responsive and sincere”

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(CHINESE) - Posted 2 years ago

“Very efficient delivery”

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(ENGLISH) - Posted 2 years ago

“Excellent experience at Vetopia, the product of Nexgard is cheaper than others. Also, I appreciate the delivery quickness!”

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(ENGLISH) - Posted 2 years ago

“good as usual”

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(ENGLISH) - Posted 2 years ago

“good products”

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(ENGLISH) - Posted 2 years ago

“Amazing service, fast delivery and high quality”

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(ENGLISH) - Posted 2 years ago

“Quick delivery, much quicker than competitor PxxProject! CS team is great too.”

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(ENGLISH) - Posted 2 years ago

“Fast & accurate. Great”

Helpful Report

(CHINESE) - Posted 2 years ago

“I was disappointed with my last recurring order. One of the products was backlogged, I understand that you called and asked to delay the shipping of the order, but the explaining was off and doesn’t make sense.. I was asked to wait for the product to arrive,, which I would to save shipping cost for you, but asking me to wait for one month!? My next recurring order would have applied by then. Common sense please.”

Helpful Report

(ENGLISH) - Posted 2 years ago

“請裝箱時候留意盒裝在底，袋裝在上面，好多時候訂原盒貓糧和袋裝狗糧，都係包裝在底，盒裝在面，好容易會弄穿袋裝狗糧，謝謝幫忙”

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(CHINESE) - Posted 2 years ago

“Very fast delivery, Good service”

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(ENGLISH) - Posted 2 years ago

“delivery team very responsible. Mr MAK Ying-kit (Staff#0111) revisited to my lobby management on 13/2/2023 in order to find out my parcel which our janitor claimed she cannot find my parcel. Finally, I can get back my parcel a day after 13/2/2023 as our janitor wrongly passed my parcel to another household. I would like to take this oppuntunity to give my compliments to him.”

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(ENGLISH) - Posted 2 years ago

“Smooth transition and delivery. My doggie love it so much.”

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(ENGLISH) - Posted 2 years ago

“訂購心絲蟲藥𧫴慎，送貨員有禮。”

Helpful Report

(CHINESE) - Posted 2 years ago

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Vetopia is rated 4.7 based on 2,796 reviews