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Vetopia Reviews

4.7 Rating 2,796 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,492
 Metrics
4.7
Based on 2,796 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
Vetopia 5 star review on 19th November 2025
Gail Taylor
Vetopia 5 star review on 11th October 2025
Alain Wong
Vetopia 5 star review on 10th September 2025
Man Lee
Vetopia 5 star review on 10th September 2025
Man Lee
Vetopia 5 star review on 20th July 2025
Gail Taylor
Vetopia 5 star review on 14th May 2025
Gail Taylor
Vetopia 5 star review on 20th February 2025
Renie Chan
129
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Vivien Cheung
Verified Buyer
“thanks for your prompt delivery”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Nice”
Helpful Report
(ENGLISH) - Posted 2 years ago
Joyce Choo
Verified Buyer
“Fast delivery. The product helps my dog indigestion significantly”
Helpful Report
(ENGLISH) - Posted 2 years ago
Pui Yi Chung
Verified Buyer
“Good service”
Helpful Report
(ENGLISH) - Posted 2 years ago
Kit Wong
Verified Buyer
“Very fast delivery and just in time for my pet to enjoy the new food.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Koji Ko
Verified Buyer
“product delivery very efficient and easy to order”
Helpful Report
(ENGLISH) - Posted 2 years ago
Point Cheng
Verified Buyer
“狗狗非常鍾意食 覺得佢食完感覺好好 會繼續支持”
Helpful Report
(CHINESE) - Posted 2 years ago
Yuki Lam
Verified Buyer
“Super! Thank you!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Juliana Chan
Verified Buyer
“Good and efficient service”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Great service, fast delivery!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Karen Ho
Verified Buyer
“Very good services”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“From my personal experience buying prescription products for my dogs over the last few years in Hong Kong, Vetopia has better customer service. Some of the other online stores have shockingly rude staff.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Hope to improve the delivery time within 3 hrs not a full day”
Helpful Report
(ENGLISH) - Posted 2 years ago
Kristy Tong
Verified Buyer
“The delivery staff was polite.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Julia Leung
Verified Buyer
“good services good products received the parcel quickly with extra gifts, thank you”
Helpful Report
(ENGLISH) - Posted 2 years ago
Wong Spies Kamille
Verified Buyer
“My cat has strong allergic effect and the vet recommended her to take the Hills z/d cat food. Not easy to find anywhere near my home but Vetopia can order online and deliver door to door is amazing !!!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Amy Chan
Verified Buyer
“super-fast delivery! Item well packaged! Thank you!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“nice, my dog love it”
Helpful Report
(ENGLISH) - Posted 2 years ago
Ashish Bhatnagar
Verified Buyer
“Prompt delivery and excellent service.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Romeo Lau
Verified Buyer
“Efficient delivery”
Helpful Report
(ENGLISH) - Posted 2 years ago
Vetopia is rated 4.7 based on 2,796 reviews
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