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Vetopia Reviews

4.7 Rating 2,865 Reviews

95 %

of reviewers recommend Vetopia

Company Reviews

Product Reviews

4.7

Based on 2,865 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Vetopia 5 star review on 19th November 2025

Vetopia 5 star review on 11th October 2025

Vetopia 5 star review on 10th September 2025

Vetopia 5 star review on 10th September 2025

Vetopia 5 star review on 20th July 2025

Vetopia 5 star review on 14th May 2025

Vetopia 5 star review on 20th February 2025

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Quick reply and delivery. Our dog like Royal Canin - Hypoallergenic and no allergic.”

Helpful Report

(ENGLISH) - Posted 2 years ago

“Great products towards the high end side with premium quality. But I find it is a little troublesome to fill out processing prescription form and to upload pet videos. Hopefully it is an once in for all experience.”

Helpful Report

(ENGLISH) - Posted 2 years ago

“網上所有聯絡方法都slow response 基本上等半日先至有少少回覆並且冇道歉所謂熱線電話長期飛去留言信箱並且留言信箱係爆滿嘅”

Helpful Report

(ENGLISH) - Posted 2 years ago

“A very convenient and nice shopping experience.”

Helpful Report

(ENGLISH) - Posted 2 years ago

“收到貨後發現狗糧個包裝爛”

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(CHINESE) - Posted 2 years ago

“High delivery efficiency Delivery staff is very good”

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(ENGLISH) - Posted 2 years ago

“GOOD SERVICES”

Helpful Report

(CHINESE) - Posted 2 years ago

“Happy for the delivery”

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(ENGLISH) - Posted 2 years ago

“Vetopia is a responsible and customer oriented company which is quick response to enquiries.”

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(ENGLISH) - Posted 2 years ago

“very fast delivery and fair price!”

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(ENGLISH) - Posted 2 years ago

“The delivery is fast. Good! Thanks for your effort.”

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(ENGLISH) - Posted 2 years ago

“wide range of products and fast delivery”

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(ENGLISH) - Posted 2 years ago

“Quick delivery and nice packing”

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(ENGLISH) - Posted 2 years ago

“reasonable price with wide range choice of healthy pet products”

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(ENGLISH) - Posted 2 years ago

“This product is recommended by vet and is really good for my pet’s health. Moreover your online shop has good and reliable srevice.”

Helpful Report

(ENGLISH) - Posted 2 years ago

“Overall the service is efficient and friendly, especially the driver who delivers the dog food.”

Helpful Report

(ENGLISH) - Posted 2 years ago

“The delivery seems a bit longer than before. These two times I had to enquire about the delivery day”

Helpful Report

(ENGLISH) - Posted 2 years ago

“Quick delivery”

Helpful Report

(ENGLISH) - Posted 2 years ago

“Great service, good selection of products. Excited about AnimalKind and hope Dr Goething introduces delicious and healthy quality canned food soon for fussy dogs with sensitive tummies.”

Helpful Report

(ENGLISH) - Posted 2 years ago

“Good selection of products , helpful customer service”

Helpful Report

(ENGLISH) - Posted 2 years ago

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Vetopia is rated 4.7 based on 2,865 reviews