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Vetopia Reviews

4.7 Rating 2,649 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,370
 Metrics
4.7
Based on 2,649 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
Vetopia 5 star review on 20th July 2025
Gail Taylor
Vetopia 5 star review on 14th May 2025
Gail Taylor
Vetopia 5 star review on 20th February 2025
Renie Chan
Vetopia 5 star review on 19th February 2025
Rosalie E’Silva
Vetopia 4 star review on 27th November 2024
Tracy Sit
Vetopia 5 star review on 20th November 2024
Amy Wong
Vetopia 5 star review on 7th October 2024
Gail Taylor
125
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Anita Poon
Verified Buyer
“準時有禮服務好好已多次回購，真的是非常值得信賴的商家！”
Helpful Report
(CHINESE) - Posted 2 years ago
Pipi Lau
Verified Buyer
“十分好，送貨速度快～”
Helpful Report
(ENGLISH) - Posted 2 years ago
Karen Teoh
Verified Buyer
“Friendly, responsive and helpful. They respond almost immediately via WhatsApp.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“SPEEDY DELIVERY.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Sin Hang Chan
Verified Buyer
“由落單到取貨 非常方便快捷！”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Vetopia had everything that I needed for my dogs and recurrent deliveries are very helpful to make sure that we do not run out of the special food and shampoo that my dogs with allergies need.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Rio Cheung
Verified Buyer
“👏🏻👏🏻送貨好快”
Helpful Report
(ENGLISH) - Posted 2 years ago
June Cheung
Verified Buyer
“Great customer service”
Helpful Report
(ENGLISH) - Posted 2 years ago
Ka Yee Tang
Verified Buyer
“Quick shipping , reasonable price , nice customer service”
Helpful Report
(ENGLISH) - Posted 2 years ago
Angel Fok
Verified Buyer
“Apart from email, it's good that they have WhatsApp as one of the tool for easy communication so that it can offer instant support even outside office hours.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“I like the wide range of selections and prefer even more!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anney Woo
Verified Buyer
“Very good customer service and excellent products”
Helpful Report
(ENGLISH) - Posted 2 years ago
Kevin Ng
Verified Buyer
“Reliable, fast, good service.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Bean Husky
Verified Buyer
“Fast and clean”
Helpful Report
(ENGLISH) - Posted 2 years ago
Pervin Shroff
Verified Buyer
“Our pet is Very happy with the product.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Tina Wong
Verified Buyer
“Excellent food for a cat with fragile stomach.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“很快送到，快遞員友好”
Helpful Report
(ENGLISH) - Posted 2 years ago
Florence Deng
Verified Buyer
“Super efficient services! I placed my order on a Sunday with the CNY discount! Delivery was made within 24-hour with free gifts to my door. My Thor has been very pleased indeed! 🥰👍”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Wonderful experience with Vetopia, online shopping and delivery is easy and quick.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Chan Carmen
Verified Buyer
“好快有貨送到，包裝完整無缺，服務很好”
Helpful Report
(ENGLISH) - Posted 2 years ago
Vetopia is rated 4.7 based on 2,649 reviews
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