Vetopia Reviews

Name: Vetopia
Address: 21/F, Hysan Place, 500 Hennessy Road, Causeway Bay, Hong Kong, Wan Chai
Rating: 4.72

4.7 Rating 2,796 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 2,796 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Vetopia 5 star review on 19th November 2025

129

Anonymous

Anonymous // 01/01/2019

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English

“Efficient delivery, Good”

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(ENGLISH) - Posted 2 years ago

“im genuinely surprised my cat is willing to eat z/d because I’ve heard cats don’t like the texture. But my cat eats every bit of it. The only thing is that, in my previous order, they gave me free sample products for dog even though I was ordering cat things.”

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(ENGLISH) - Posted 2 years ago

“Professional services with quick response plus customer satisfaction oriented”

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(ENGLISH) - Posted 2 years ago

“excellent service”

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(ENGLISH) - Posted 2 years ago

“即日訂購便立即送貨，十分驚喜👍🏻👍🏻👏🏻👏🏻”

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(CHINESE) - Posted 2 years ago

“產品同服務都五粒星特別急凍送貨服務好貼心同有交帶”

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(CHINESE) - Posted 2 years ago

“Good customer service and product as described. Loved the speedy delivery as. well.”

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(ENGLISH) - Posted 2 years ago

“Vetopia was superb — good communication, prompt delivery and a little sample can of food for my doggo.”

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(ENGLISH) - Posted 2 years ago

“Very smooth purchasing experience”

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(ENGLISH) - Posted 2 years ago

“Reliable service.”

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(ENGLISH) - Posted 2 years ago

“Prompt and reliable delivery service.”

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(ENGLISH) - Posted 2 years ago

“Lots of varieties to shoo on line. Service is fast and good!”

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(ENGLISH) - Posted 2 years ago

“Fast delivery and good quality of product”

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(ENGLISH) - Posted 2 years ago

“Found Vetopia online as our regular vet did not have stock of our dog’s food anymore. Lots of great selection of Hill’s food, which is the only brand we buy for our fur baby. Easy ordering system and super fast delivery. Really happy with their selection and service and will be ordering again soon! Thanks!”

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(ENGLISH) - Posted 2 years ago

“Order delivery was really fast and efficient”

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(ENGLISH) - Posted 2 years ago

“Very prompt delivery and good selection of products.”

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(ENGLISH) - Posted 2 years ago

“The order reviewing and cancellation process is very good and straightforward”

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(ENGLISH) - Posted 2 years ago

“The delivery was fast .”

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(ENGLISH) - Posted 2 years ago

“第一次在vetopia 網上平台購物，幾好”

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(ENGLISH) - Posted 2 years ago

“Quick delivery and service”

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(ENGLISH) - Posted 2 years ago

Vetopia is rated 4.7 based on 2,796 reviews