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Vetopia Reviews

4.7 Rating 2,864 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,553
 Metrics
4.7
Based on 2,864 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
Vetopia 5 star review on 19th November 2025
Gail Taylor
Vetopia 5 star review on 11th October 2025
Alain Wong
Vetopia 5 star review on 10th September 2025
Man Lee
Vetopia 5 star review on 10th September 2025
Man Lee
Vetopia 5 star review on 20th July 2025
Gail Taylor
Vetopia 5 star review on 14th May 2025
Gail Taylor
Vetopia 5 star review on 20th February 2025
Renie Chan
129
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Mee Hui
Verified Buyer
“Bad customer service Bad communication skill No one answered the phone Pack my shipment wrongly w/o feeling sorry”
Helpful Report
(ENGLISH) - Posted 2 years ago
Leo Ng
Verified Buyer
“Best offer and prompt delivery.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Phoebe Au
Verified Buyer
“delivery is very quick, but please consider not giving out so many free shopping bags since the production of excess shopping bags is in fact a waste of resources and hence, not environmentally friendly.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Julie Leung
Verified Buyer
“Speed delivery with nice packaging 👍🏻”
Helpful Report
(ENGLISH) - Posted 2 years ago
Vanessa Duff
Verified Buyer
“Great company with good products and service.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Very attentive, best customer service and fast delivery”
Helpful Report
(ENGLISH) - Posted 2 years ago
Yim Rabi
Verified Buyer
“V efficiency and polite”
Helpful Report
(CHINESE) - Posted 2 years ago
Ken Kan
Verified Buyer
“Late delivery. Missed the committed time, no notification”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“High efficiency”
Helpful Report
(ENGLISH) - Posted 2 years ago
Dorothy Chu
Verified Buyer
“Fast delivery, good variety of choices”
Helpful Report
(ENGLISH) - Posted 2 years ago
Frances Au
Verified Buyer
“It was great Thank you”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“good service for the customers”
Helpful Report
(ENGLISH) - Posted 2 years ago
Tobi Lothian
Verified Buyer
“Very good service with helpful customer service”
Helpful Report
(ENGLISH) - Posted 2 years ago
Dion Cheng
Verified Buyer
“虎and鳳滴了兩三天已經唔見咗D蝨，very good”
Helpful Report
(ENGLISH) - Posted 2 years ago
Ming Chan
Verified Buyer
“Prompt response”
Helpful Report
(ENGLISH) - Posted 2 years ago
Hiu Ying Wong
Verified Buyer
“It’s such a nice experience to shop at Vetopia.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Lok Yee Chiu
Verified Buyer
“Fast delivery, sometimes with food sample”
Helpful Report
(ENGLISH) - Posted 2 years ago
LILIAN LOO
Verified Buyer
“we saved a lot on buying renal can food from Cetopia, we had our 20% off on our first purchase, we definitely would shop again.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Tommy Tam
Verified Buyer
“Delivery on time and the service is good.”
Helpful Report
(CHINESE) - Posted 2 years ago
Anonymous
Verified Buyer
“Fast delivery time! Price is decent!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Vetopia is rated 4.7 based on 2,864 reviews
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