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Vetopia Reviews

4.7 Rating 2,649 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,370
 Metrics
4.7
Based on 2,649 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
Vetopia 5 star review on 20th July 2025
Gail Taylor
Vetopia 5 star review on 14th May 2025
Gail Taylor
Vetopia 5 star review on 20th February 2025
Renie Chan
Vetopia 5 star review on 19th February 2025
Rosalie E’Silva
Vetopia 4 star review on 27th November 2024
Tracy Sit
Vetopia 5 star review on 20th November 2024
Amy Wong
Vetopia 5 star review on 7th October 2024
Gail Taylor
125
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Arthur Chu
Verified Buyer
“The staff at Vetopia are professional. I've ordered a box of NexGuard Spectra for my puppy, Kento and my senior dog, Rachael. They were assessed by Dr. David and his team before dispatch. The order was delivered the next day by a courier and they were well packed. Thank you to Vetopia's quality service!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Kam Yau
Verified Buyer
“The delivery is fast and prompt”
Helpful Report
(CHINESE) - Posted 2 years ago
Willi Flanhardt
Verified Buyer
“Quick and efficient service at reasonable price.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“The expiry date of one of the products is too short”
Helpful Report
(ENGLISH) - Posted 2 years ago
Yolanda Yan
Verified Buyer
“Have a broad variety of pets supplies with fast delivery. One comment though - perhaps to replace thevnon-woven bags coz cannot recycle.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Dorcas Chung
Verified Buyer
“Extremely quick delivery”
Helpful Report
(ENGLISH) - Posted 2 years ago
Rachel Ho
Verified Buyer
“fast delivery and good quality cat food! buy it many times.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Vetopia has products that can normally only be purchased with a vet prescription (provided you confirm that a vet has examined your pet and indicated that the prescription product is warranted), so it is very convenient if you need home delivery for such products, rather than getting them from your vet. First time customers get a big discount if they enroll in the auto ship programme. Unfortunately after the first shipment, the discount is reduced significantly and doesn't really make the auto ship programme worthwhile.”
Helpful Report
(ENGLISH) - Posted 2 years ago
M SIN
Verified Buyer
“Efficient”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Much appreciate the helpful accommodation when changes needed to be made due to my dog’s condition.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Au Corey
Verified Buyer
“Very Fast for the order arrangement”
Helpful Report
(ENGLISH) - Posted 2 years ago
Isa Kwan
Verified Buyer
“Products are in high quality and very fast delivery”
Helpful Report
(ENGLISH) - Posted 2 years ago
Hajnalka Penz
Verified Buyer
“I received my order superquick and I know I can rely on the team's effort to deliver the best selection available. Also I can always find unique items/brand among the sortiment making my shopping experience worth to come back each time.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“I have ordered Hill's Prescription Diet food for my terriers twice through Vetopia. On both occasions the delivery has been reliable and punctual despite the fact we live in South Lantau.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Prompt delivery and various product choices”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Super speedy and reliable delivery”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Timely delivery and tidy packaging”
Helpful Report
(ENGLISH) - Posted 2 years ago
Yan Lau
Verified Buyer
“Good service”
Helpful Report
(CHINESE) - Posted 2 years ago
Chris Fung
Verified Buyer
“fast delivery”
Helpful Report
(ENGLISH) - Posted 2 years ago
Chris Cheng
Verified Buyer
“Very friendly staff and efficient delivery service plus reasonable price”
Helpful Report
(ENGLISH) - Posted 2 years ago
Vetopia is rated 4.7 based on 2,649 reviews
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