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Vetopia Reviews

4.7 Rating 2,796 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,492
 Metrics
4.7
Based on 2,796 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
Vetopia 5 star review on 19th November 2025
Gail Taylor
Vetopia 5 star review on 11th October 2025
Alain Wong
Vetopia 5 star review on 10th September 2025
Man Lee
Vetopia 5 star review on 10th September 2025
Man Lee
Vetopia 5 star review on 20th July 2025
Gail Taylor
Vetopia 5 star review on 14th May 2025
Gail Taylor
Vetopia 5 star review on 20th February 2025
Renie Chan
129
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Anonymous
Verified Buyer
“Very helpful, friendly and efficient service. I find Vetopia very trustworthy :)”
Helpful Report
(ENGLISH) - Posted 2 years ago
Chung Hoi Lui
Verified Buyer
“Good for me .”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Excellent seller!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Alice Lai
Verified Buyer
“Fast shipping and quick response.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Kibble in good condition & speedy delivery”
Helpful Report
(CHINESE) - Posted 2 years ago
Jerry Li
Verified Buyer
“Excellent online shopping experience. I will revisit timely.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Fast delivery and quality products.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Joe Lau
Verified Buyer
“The delivery time is fast and it meets the expectation of customer.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Rosanna Liu
Verified Buyer
“good : fast delivery time should be improve : 1. whatsapp reply too long (around 2-3 days). 2. no sample should be give when purchase more than $600-1500 in past year, CS reply not enough samples , especially in Christmas, New years , Pet Show promotion period. etc Suggest resume vets points redeem to purchase coupon.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Stanley Siu
Verified Buyer
“Delivery is fast”
Helpful Report
(ENGLISH) - Posted 2 years ago
Emmy Chen
Verified Buyer
“The discount for new friends can not use, shows no discount when checkout”
Helpful Report
(CHINESE) - Posted 2 years ago
Leung Kwok Suen
Verified Buyer
“quite response”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Thank you, delivery was on time”
Helpful Report
(ENGLISH) - Posted 2 years ago
IVY WONG
Verified Buyer
“Vetopia is really a good with quality online shop! Highly recommend to all of you!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Yu Tak Au
Verified Buyer
“Fast delivery and product is same as advertised.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Quick response from the vet team regarding my purchase of NexGard Spectra and received my delivery shortly after confirmation.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Excellent service, very helpful, polite, and very professional. The quality of pet food is highly grated, good prices.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Received the good very quickly & the service is very good.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Lillian Lee
Verified Buyer
“Good service & speedy”
Helpful Report
(CHINESE) - Posted 2 years ago
Betsy Shum
Verified Buyer
“出貨非常快 又可以儲分 換禮物 非常好”
Helpful Report
(CHINESE) - Posted 2 years ago
Vetopia is rated 4.7 based on 2,796 reviews
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