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Vetopia Reviews

4.7 Rating 2,486 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,242
 Metrics
4.7
Based on 2,486 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
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Diane TANG
Verified Buyer
“Delivery ahead of expected schedule however this time two boxes (12 prepackaged pouches per box) were not sealed. Some of the saucy chunks of meat were meshed inside. Slightly questionable and bit disappointed”
Helpful Report
(ENGLISH) - Posted 2 years ago
I Tong
Verified Buyer
“Good service and prompt delivery.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Staice Liu
Verified Buyer
“Very good purchase”
Helpful Report
(ENGLISH) - Posted 2 years ago
Greco Leung
Verified Buyer
“Inflexibility order system”
Helpful Report
(ENGLISH) - Posted 2 years ago
Summer Cheung
Verified Buyer
“quick delivery”
Helpful Report
(ENGLISH) - Posted 2 years ago
Carol Law
Verified Buyer
“fast and accurate delivery”
Helpful Report
(ENGLISH) - Posted 2 years ago
Heath Li
Verified Buyer
“the delivery time of vetopia is great, basically will receive the items within 2 days.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Winnie Luk
Verified Buyer
“非常值得信賴的公司，運貨快，司機有禮。”
Helpful Report
(ENGLISH) - Posted 2 years ago
匿名
Verified Buyer
“還好，付款方法帶點麻煩，唔可以直接彈過去支付寶，左按右按搞左一段時間，先比付款完成，送貨運輸很好有交帶.”
Helpful Report
(CHINESE) - Posted 2 years ago
Manita Sherchan
Verified Buyer
“bery fast delivery!!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Camilla Larsson
Verified Buyer
“Very fast and smooth - great service”
Helpful Report
(ENGLISH) - Posted 2 years ago
Dave Hopley
Verified Buyer
“Good prices if you can find a discount code! Efficient service and quick delivery.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Ashish Bhatnagar
Verified Buyer
“QUICK DELIVERY AND WELL PACKED.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Very nice Fast delivery”
Helpful Report
(ENGLISH) - Posted 2 years ago
Rae Bautista
Verified Buyer
“Poor customer service : 1. Staff unaware of products that are available 2. Manner of clarifying purchase is rude, like I did not know what I had bought and insisted that what I was buying is unavailable (size delivered was incorrect, staff insisted that there is no other size despite me paying a higher price for the bigger size) 3. Not the first tone — but seems internally there is a lack of communication or staff doesnt put the effort to understand the status.. unncessary follow ups because not reading twice.. has happened now for at least two times I dread having to buy from vetopia now, but have no alternatives for products needed foe dog Have not recommended”
Helpful Report
(ENGLISH) - Posted 2 years ago
Pang Mika
Verified Buyer
“每個月都要食一粒，梗係要向有信心，唔會賣假貨既店舖購買啦。”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Fast shipping. Very good.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Sho CHU Ng
Verified Buyer
“感謝團隊在本人不在港時快速代為處理訂單送貨問題，謝謝你們的優質服務！”
Helpful Report
(CHINESE) - Posted 2 years ago
Betty Tang
Verified Buyer
“Good customer service that can provides alternative solution to help ccustomer.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Yuk Ping Yip
Verified Buyer
“Good shopping experience and nice customer service service! It's website design is user friendly.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Vetopia is rated 4.7 based on 2,486 reviews
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