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Vetopia Reviews

4.7 Rating 2,864 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,553
 Metrics
4.7
Based on 2,864 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
Vetopia 5 star review on 19th November 2025
Gail Taylor
Vetopia 5 star review on 11th October 2025
Alain Wong
Vetopia 5 star review on 10th September 2025
Man Lee
Vetopia 5 star review on 10th September 2025
Man Lee
Vetopia 5 star review on 20th July 2025
Gail Taylor
Vetopia 5 star review on 14th May 2025
Gail Taylor
Vetopia 5 star review on 20th February 2025
Renie Chan
129
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Candy Chan
Verified Buyer
“送貨太慢！請快改善到前後兩天刻貨就理想”
Helpful Report
(CHINESE) - Posted 2 years ago
Mona Mak
Verified Buyer
“efficient delivery”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“User friendly site, speedy delivery”
Helpful Report
(ENGLISH) - Posted 2 years ago
James Au
Verified Buyer
“體驗了一次愉快的網購。謝謝！”
Helpful Report
(ENGLISH) - Posted 2 years ago
Steven Kwok
Verified Buyer
“Delivery took longer than expected”
Helpful Report
(ENGLISH) - Posted 2 years ago
Miki Yeung
Verified Buyer
“Good delivery services”
Helpful Report
(ENGLISH) - Posted 2 years ago
Viola Wong
Verified Buyer
“The Hill's Prescription Diet Metabolic Canine is out of stock everywhere. Found it on Vetopia and placed order immediately. The delivery is super speedy. Will repurchase again!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Nina Cheung
Verified Buyer
“Good selection of products and good customer service 👌”
Helpful Report
(ENGLISH) - Posted 2 years ago
Dorcas Cheung
Verified Buyer
“Excellent service and delivery is qick”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“very easy and efficient, good customer service.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Great customer service team, fast delivery..”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Services is great and response is usually very quick.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Flora Lei
Verified Buyer
“Good quality, efficient delivery”
Helpful Report
(ENGLISH) - Posted 2 years ago
Pervin Shroff
Verified Buyer
“Excellent service 🙏”
Helpful Report
(ENGLISH) - Posted 2 years ago
Lisa Kam
Verified Buyer
“Service is efficient and easy to use app. We can trace the order all the way anytime.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Avis CHENG
Verified Buyer
“Professional, courteous”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Prompt response on delivery, and nice to get alert on product re-stock. Nice service, keep it on !”
Helpful Report
(ENGLISH) - Posted 2 years ago
Stuart LIU
Verified Buyer
“Past few times my orders have only received the order confirmation email and never receive any notification about the order is ready to be shipped or when….”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Delivery for prescription products that is not available everywhere is helpful. Appreciate the requirement for prescription before ordering.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Lai Yee Yeung
Verified Buyer
“Hello 每次都話平日6:30後送，但次次都係中午! 送貨一個電話都冇，請跟進”
Helpful Report
(CHINESE) - Posted 2 years ago
Vetopia is rated 4.7 based on 2,864 reviews
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