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Vetopia Reviews

4.7 Rating 2,649 Reviews

95 %

of reviewers recommend Vetopia

Company Reviews

Product Reviews

4.7

Based on 2,649 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Vetopia 5 star review on 20th July 2025

Vetopia 5 star review on 14th May 2025

Vetopia 5 star review on 20th February 2025

Vetopia 5 star review on 19th February 2025

Rosalie E’Silva

Vetopia 4 star review on 27th November 2024

Vetopia 5 star review on 20th November 2024

Vetopia 5 star review on 7th October 2024

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Good product BUT very bad delivery experience , it was supposed to deliver by TUE before 19:00. No call No message on TUE , suddenly called at 21:30 . I feel like am I supposed to wait 24-7? And I asked the delivery to send by WED. I mean if really that busy and u can at least communicate with me. But not all a sudden I should be at anytime for the delivery , isn’t it ?”

Helpful Report

(ENGLISH) - Posted 2 years ago

“Quick delivery, reasonable pricing, and I love the discount offers!”

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(ENGLISH) - Posted 2 years ago

“Best value with shipping in few working days.”

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(ENGLISH) - Posted 2 years ago

“Product is good. Driver very nice, at that moment, there is no one in my house to collect products, he has done some arrangement for me which is very warm, thanks.”

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(ENGLISH) - Posted 2 years ago

“Nice products”

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(ENGLISH) - Posted 2 years ago

“購貨後，很快就收到貨品！真好有效率！”

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(CHINESE) - Posted 2 years ago

“Fast delivery”

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(ENGLISH) - Posted 2 years ago

“I enjoy shopping at Vetopia, product quality is guaranteed with next day delivery.”

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(ENGLISH) - Posted 2 years ago

“Appreciate for your good arrangement of transportation and communication.”

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(ENGLISH) - Posted 2 years ago

“下單後很快就送貨，送貨同事十分有禮貌和客氣👍👍👍👍👍👍”

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(CHINESE) - Posted 2 years ago

“Speedy dispatch. Ordered at the booth on 2/3 and received the products on 2/4.”

Helpful Report

(ENGLISH) - Posted 2 years ago

“Very satisfied with the delivery service. Fast and reliable.”

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(ENGLISH) - Posted 2 years ago

“Staff are professional and nice”

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(ENGLISH) - Posted 2 years ago

“Very efficient store. Goods were delivered the day after I ordered them.”

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(ENGLISH) - Posted 2 years ago

“My previous experience was good but recently purchased items took longer to arrive and kept giving false information regarding delivery date and time.”

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(ENGLISH) - Posted 2 years ago

“Very poor experience. You should seek my consent on the delivery time beforehand.”

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(ENGLISH) - Posted 2 years ago

“Well package for the frozen dried food which is crucial for maintaining the quality of the products.”

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(ENGLISH) - Posted 2 years ago

“Fast delivery and the order was processed very well and clearly，thank you for your help!”

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(ENGLISH) - Posted 2 years ago

“Very pleasant online shopping experience, vet online prescription is very convenient, will repurchase. Delivery is on time. Meanwhile, as a new customer you can use your discount/bonus points at your first order, no need to wait for next time.”

Helpful Report

(ENGLISH) - Posted 2 years ago

“Disappointed about the long delivery time on the last purchase”

Helpful Report

(ENGLISH) - Posted 2 years ago

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Vetopia is rated 4.7 based on 2,649 reviews