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Vetopia Reviews

4.7 Rating 2,657 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,371
 Metrics
4.7
Based on 2,657 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
Vetopia 5 star review on 20th July 2025
Gail Taylor
Vetopia 5 star review on 14th May 2025
Gail Taylor
Vetopia 5 star review on 20th February 2025
Renie Chan
Vetopia 5 star review on 19th February 2025
Rosalie E’Silva
Vetopia 4 star review on 27th November 2024
Tracy Sit
Vetopia 5 star review on 20th November 2024
Amy Wong
Vetopia 5 star review on 7th October 2024
Gail Taylor
125
Anonymous
Anonymous  // 01/01/2019
Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Janice Cheung
Verified Buyer
“Order delivered the next day after payment! Very fast!”
Helpful Report
(ENGLISH) - Posted 3 years ago
Anonymous
Verified Buyer
“Great, the delivery is fast and convenient”
Helpful Report
(ENGLISH) - Posted 3 years ago
Chan K
Verified Buyer
“Goods arrived on time and packaged properly.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Anonymous
Verified Buyer
“trustful seller, fast delivery”
Helpful Report
(ENGLISH) - Posted 3 years ago
Hanna Torneus
Verified Buyer
“Has been my GoTo for pet food shopping and accessoires for years; and has outstanding service, including flexibility and good communication. It also has a great reward system with point that can be used at each re-purchase. I highly recommend Vetopia.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Anonymous
Verified Buyer
“Easy transaction and fast delivery. Thank you :)”
Helpful Report
(ENGLISH) - Posted 3 years ago
Leung Gloria
Verified Buyer
“Efficiency, valuable”
Helpful Report
(ENGLISH) - Posted 3 years ago
Yuen Fun Margaret Cheung
Verified Buyer
“Fast delivery”
Helpful Report
(ENGLISH) - Posted 3 years ago
Anonymous
Verified Buyer
“Customer service through WhatsApp was great, very responsive and helpful”
Helpful Report
(ENGLISH) - Posted 3 years ago
Audrey Lin
Verified Buyer
“Cheaper than other vet and the price is reasonable, I will come back next time!”
Helpful Report
(ENGLISH) - Posted 3 years ago
Teresa Ho
Verified Buyer
“Good service with quick delivery. Very helpful for busy parents.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Lee Hoiman
Verified Buyer
“Nice and professional service! Responsible for pet’s health”
Helpful Report
(ENGLISH) - Posted 3 years ago
Alicia Espinal
Verified Buyer
“Great selection of products and even better customer service. I've been using their subscription service for all my fur babies' needs and it makes it so easy since you set it and forget it. I would absolutely recommend.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Sandra Leung
Verified Buyer
“Fast and convenient delivery”
Helpful Report
(ENGLISH) - Posted 3 years ago
Wai Hing Idy Chiu
Verified Buyer
“Delivery fast and reliable”
Helpful Report
(ENGLISH) - Posted 3 years ago
Anonymous
Verified Buyer
“Deliver very fast. Appreciate it :)”
Helpful Report
(ENGLISH) - Posted 3 years ago
Anonymous
Verified Buyer
“Efficient ordering process and speedy delivery. I reached out to them with some questions about the items I wanted to order and was met with courteous and helpful responses and arrangements. Highly recommend Vetopia!”
Helpful Report
(ENGLISH) - Posted 3 years ago
Cathy Leung
Verified Buyer
“Good Service”
Helpful Report
(ENGLISH) - Posted 3 years ago
James Ng
Verified Buyer
“Overall service is excellent.”
Helpful Report
(CHINESE) - Posted 3 years ago
AINSLEY HOI KEI CHEUNG
Verified Buyer
“The delivery was unexpectedly fast, no matter the staff who delivers or does the customer service are also very helpful, efficient and polite. I would strongly recommend Vetopia to anyone else who have pets!”
Helpful Report
(ENGLISH) - Posted 3 years ago
Vetopia is rated 4.7 based on 2,657 reviews
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