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Vetopia Reviews

4.7 Rating 2,856 Reviews

95 %

of reviewers recommend Vetopia

Company Reviews

Product Reviews

4.7

Based on 2,856 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Vetopia 5 star review on 19th November 2025

Vetopia 5 star review on 11th October 2025

Vetopia 5 star review on 10th September 2025

Vetopia 5 star review on 10th September 2025

Vetopia 5 star review on 20th July 2025

Vetopia 5 star review on 14th May 2025

Vetopia 5 star review on 20th February 2025

129

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“在寵物展認識這公司，員工細心講解產品，亦指導對毛孩的照顧👍”

Helpful Report

(ENGLISH) - Posted 3 years ago

“good customer service”

Helpful Report

(ENGLISH) - Posted 3 years ago

“fast service, fast delivery”

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(ENGLISH) - Posted 3 years ago

“食開買開，送貨又快又妥當”

Helpful Report

(ENGLISH) - Posted 3 years ago

“Perfect as usual. Glad to have faster delivery compared to ordering from my local vet clinic.”

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(ENGLISH) - Posted 3 years ago

“Quick delivery, easy to browse products online”

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(ENGLISH) - Posted 3 years ago

“Nice to be able to buy my dog description food conveniently”

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(ENGLISH) - Posted 3 years ago

“I love how fast Vetopia is with their delivery schedule! Excellent service!”

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(ENGLISH) - Posted 3 years ago

“They always deliver the products on time. Prompt and professional reply was always provided once i had any query. Would like to recommend others for purchasing anything.”

Helpful Report

(ENGLISH) - Posted 3 years ago

“I have been ordering from Vetopia for a while. It has most of the Rx kibbles collection for my dog, especially small bites for small dogs. Their delivery turnaround is amazing too. Generally can get delivery within 1-2 days.”

Helpful Report

(ENGLISH) - Posted 3 years ago

“good service”

Helpful Report

(ENGLISH) - Posted 3 years ago

“It’s good to have promotions I can stock things up. It would be good if you let me know in advance about the promotion through email or WhatsApp.thanks for your attention.”

Helpful Report

(ENGLISH) - Posted 3 years ago

“Amazing service!”

Helpful Report

(ENGLISH) - Posted 3 years ago

“Very fast delivery ... sometime next day. Great choices for all pets. Highly recommend it !”

Helpful Report

(ENGLISH) - Posted 3 years ago

“Fast delivery”

Helpful Report

(ENGLISH) - Posted 3 years ago

“Well stocked and speedy deliveries”

Helpful Report

(ENGLISH) - Posted 3 years ago

“Excellent customer service: My problem was solved quickly with the help of the staff. Reliable delivery: Delivery was quick and on time.”

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(ENGLISH) - Posted 3 years ago

“I'm pleasantly surprised & pleased with the prompt delivery. Placed an order in the morning and received it in the afternoon.”

Helpful Report

(ENGLISH) - Posted 3 years ago

“服務好，物流快，今日落單明天已收貨。”

Helpful Report

(CHINESE) - Posted 3 years ago

“The team has been very helpful with my delivery queries. They made sure I got my oralade for my old dog within 24 hrs”

Helpful Report

(ENGLISH) - Posted 3 years ago

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Vetopia is rated 4.7 based on 2,856 reviews