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Vetopia Reviews

4.7 Rating 2,657 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,371
 Metrics
4.7
Based on 2,657 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
Vetopia 5 star review on 20th July 2025
Gail Taylor
Vetopia 5 star review on 14th May 2025
Gail Taylor
Vetopia 5 star review on 20th February 2025
Renie Chan
Vetopia 5 star review on 19th February 2025
Rosalie E’Silva
Vetopia 4 star review on 27th November 2024
Tracy Sit
Vetopia 5 star review on 20th November 2024
Amy Wong
Vetopia 5 star review on 7th October 2024
Gail Taylor
125
Anonymous
Anonymous  // 01/01/2019
Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
J Wong
Verified Buyer
“服務很好，購買方便，解釋詳盡”
Helpful Report
(CHINESE) - Posted 3 years ago
Alice Wong
Verified Buyer
“Very efficient service, delivered on the following day after making order.”
Helpful Report
(CHINESE) - Posted 3 years ago
Anonymous
Verified Buyer
“Very efficient. Speedy delivery. I enjoyed the service and will definitely shop in Vetopia again.”
Helpful Report
(CHINESE) - Posted 3 years ago
Anonymous
Verified Buyer
“prompt delivery and always well packed!”
Helpful Report
(ENGLISH) - Posted 3 years ago
Anonymous
Verified Buyer
“website is user friendly and fast delivery”
Helpful Report
(ENGLISH) - Posted 3 years ago
Anonymous
Verified Buyer
“Fast, easy, and efficient service and delivery.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Anonymous
Verified Buyer
“Vetopia is a reliable seller.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Gail Taylor
Verified Buyer
“I have been a customer for many years. Having purchased all sorts of products, from renal diet to fish food, I would say that the service, and the items received, have been excellent.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Sally Ko
Verified Buyer
“good response and fast delivery. will do order next time”
Helpful Report
(ENGLISH) - Posted 3 years ago
Portia Chung
Verified Buyer
“User friendly website, fast delivery. Product price is reasonable too!”
Helpful Report
(ENGLISH) - Posted 3 years ago
Anonymous
Verified Buyer
“excellent services”
Helpful Report
(ENGLISH) - Posted 3 years ago
Cherie Ko
Verified Buyer
“Good and excellent delivery!”
Helpful Report
(ENGLISH) - Posted 3 years ago
Charlotte Yeung
Verified Buyer
“quick response to enquiries, speedy delivery, polite to customers and good discount offered”
Helpful Report
(ENGLISH) - Posted 3 years ago
Eri Kai
Verified Buyer
“Delivered to our door very quickly, thank you very much for the fast delivery and the food sample!! Will order again.”
Helpful Report
(ENGLISH) - Posted 3 years ago
KL Kwok
Verified Buyer
“I use autoship for my pets' food. This can guarantee their supply in case I have hands on other matters and forget to replenish.”
Helpful Report
(ENGLISH) - Posted 3 years ago
HENRY NG
Verified Buyer
“fast delivery and good service, nice customer service too👍”
Helpful Report
(CHINESE) - Posted 3 years ago
Braden Reardon
Verified Buyer
“Kindly appreciated being alerted when my product finally became available and delivery logistics team also very courteous.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Kai Wing Lee
Verified Buyer
“very good&helpful !”
Helpful Report
(CHINESE) - Posted 3 years ago
Kitty Wong
Verified Buyer
“Your service has always been very good - efficient delivery and accurate order. The experience on the phone and via email is also very good. Your staff is polite and patient, and emails are replied promptly. Thank you!”
Helpful Report
(ENGLISH) - Posted 3 years ago
Angela Man
Verified Buyer
“I like their "very fast" delivery, I'd experienced a few times I got the stuff just the next day!”
Helpful Report
(CHINESE) - Posted 3 years ago
Vetopia is rated 4.7 based on 2,657 reviews
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