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Vetopia Reviews

4.7 Rating 2,943 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,611
 Metrics
4.7
Based on 2,943 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Read Vetopia Reviews
Vetopia 5 star review on 21st February 2026
Camilla Pun
Vetopia 5 star review on 19th November 2025
Gail Taylor
Vetopia 5 star review on 11th October 2025
Alain Wong
Vetopia 5 star review on 10th September 2025
Man Lee
Vetopia 5 star review on 10th September 2025
Man Lee
Vetopia 5 star review on 20th July 2025
Gail Taylor
Vetopia 5 star review on 14th May 2025
Gail Taylor
130
Anonymous
Anonymous  // 01/01/2019
Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Gloria Chu
Verified Buyer
“Very good customer service👍”
Helpful Report
(ENGLISH) - Posted 3 years ago
Yee Nai Chan
Verified Buyer
“Delivery on time, good service attitude and reliable. I've been using their service for a while and satisfied with them :)”
Helpful Report
(ENGLISH) - Posted 3 years ago
Wai Ming Ku
Verified Buyer
“相當好的寵物用品零售店”
Helpful Report
(ENGLISH) - Posted 3 years ago
Midco NG
Verified Buyer
“Fast delivery”
Helpful Report
(ENGLISH) - Posted 3 years ago
Anonymous
Verified Buyer
“Quick response and great after-sales services.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Anonymous
Verified Buyer
“Great customer service and fast delivery.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Charlotte Yeung
Verified Buyer
“Quick delivery, good service provided to customers and provision of quality food to our pets”
Helpful Report
(ENGLISH) - Posted 3 years ago
Man Yee Wong
Verified Buyer
“Fast delivery and great deal after discount.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Winky Chan
Verified Buyer
“The first order was efficiently received n I really appreciate Vetopia's Service, Even the delivery staff, Chris is Wonderful 👍”
Helpful Report
(ENGLISH) - Posted 3 years ago
Anonymous
Verified Buyer
“Very convenient site for all of the supplies you need”
Helpful Report
(ENGLISH) - Posted 3 years ago
Keith
Verified Buyer
“Good and fast”
Helpful Report
(ENGLISH) - Posted 3 years ago
Paul Deayton
Verified Buyer
“Very efficient, orders are always correct and delivered in a timely fashion.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Anonymous
Verified Buyer
“I enjoyed shopping at Vetopia! Super fast delivery! Great service !”
Helpful Report
(ENGLISH) - Posted 3 years ago
Pearl Lau
Verified Buyer
“My cat like it so much. The delivery is fast and arrangement so good.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Anonymous
Verified Buyer
“very nice packing, delivery on time, CS are very helpful”
Helpful Report
(ENGLISH) - Posted 3 years ago
Lok Shun Rodson Chan
Verified Buyer
“Nice service”
Helpful Report
(ENGLISH) - Posted 3 years ago
Adam Indikt
Verified Buyer
“I have been a Vetopia customer for more than six years and have found them to be very efficient and attentive for my and my pets’ needs. I thoroughly recommend them to any pet owner.”
Helpful Report
(ENGLISH) - Posted 3 years ago
SUSAN MIZOGUCHI
Verified Buyer
“Very easy and convenient setting up a regular order for cat food. Delivery is always prompt and the driver always advises when close. Substitute food has been recommended when the regular one is out of stock and my cat has been happy with both”
Helpful Report
(ENGLISH) - Posted 3 years ago
匿名
Verified Buyer
“Very good”
Helpful Report
(ENGLISH) - Posted 3 years ago
YL Lee
Verified Buyer
“Great online platform to purchase pet’s products, fast delivery and good customer journey map”
Helpful Report
(ENGLISH) - Posted 3 years ago
Vetopia is rated 4.7 based on 2,943 reviews
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