Vetopia Reviews

Name: Vetopia
Address: 21/F, Hysan Place, 500 Hennessy Road, Causeway Bay, Hong Kong, Wan Chai
Rating: 4.72

4.7 Rating 2,856 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 2,856 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Vetopia 5 star review on 19th November 2025

129

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Nice customer service Nice after-sale service”

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(ENGLISH) - Posted 3 years ago

“Excellent shopping experience. And felt the business development with massive passions.”

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(ENGLISH) - Posted 3 years ago

“Very efficient.”

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(ENGLISH) - Posted 3 years ago

“They always send the boxes to my home within 2 days! So efficiency!”

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(ENGLISH) - Posted 3 years ago

“Speedy delivery”

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(ENGLISH) - Posted 3 years ago

“Delivery is quick. Good product range.”

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(ENGLISH) - Posted 3 years ago

“An amazing reliable online store backed by practicing Vets - nothing better than this!”

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(ENGLISH) - Posted 3 years ago

“GOOD SERVICES”

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(ENGLISH) - Posted 3 years ago

“Vetopia’s overall service is good and reliable, in particular I could usually receive the delivery in the following day after my order.”

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(ENGLISH) - Posted 3 years ago

“Order delivered on next working day. No need to have extra stock up.”

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(ENGLISH) - Posted 3 years ago

“The online shop is very easy to navigate and the items I have ordered were delivered within a reasonable timeframe and all correct.”

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(ENGLISH) - Posted 3 years ago

“My pet loves the treat very much!!!”

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(CHINESE) - Posted 3 years ago

“Terrific customer service, good product offerings”

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(ENGLISH) - Posted 3 years ago

“Nice introduction in the HK pet exhibition. Nice free gifts. Products are nice.”

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(ENGLISH) - Posted 3 years ago

“網頁購買程序不算複雜，送貨速度相對迅速，更值得讚是送貨哥哥好有禮貌，做事交帶，總結是購物感覺良好，會繼續惠顧😌”

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(ENGLISH) - Posted 3 years ago

“Fast and good service”

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(ENGLISH) - Posted 3 years ago

“Fast delivery 👍🏼”

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(CHINESE) - Posted 3 years ago

“The delivery is good and on time. The courier is polite and nice. Thanks”

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(CHINESE) - Posted 3 years ago

“Excellent range of products, speedy shipping and it helps that I can get prescription dog food for my diabetic dog delivered to my door.”

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(ENGLISH) - Posted 3 years ago

“Excellent and timely services! I always look to buy Stella & Chewy for my darling Thor! Vetopia offers very competitive price (and 12% off promotion during the HK Pet Show). Plus bonus points to use which we simply cannot resist! We received the delivery within 24-48 hours too! 😜👍”

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(ENGLISH) - Posted 3 years ago

Vetopia is rated 4.7 based on 2,856 reviews