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Vetopia Reviews

4.7 Rating 3,019 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,682
 Metrics
4.7
Based on 3,019 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Vetopia Reviews
Vetopia 5 star review on 21st February 2026
Camilla Pun
Vetopia 5 star review on 19th November 2025
Gail Taylor
Vetopia 5 star review on 11th October 2025
Alain Wong
Vetopia 5 star review on 10th September 2025
Man Lee
Vetopia 5 star review on 10th September 2025
Man Lee
Vetopia 5 star review on 20th July 2025
Gail Taylor
Vetopia 5 star review on 14th May 2025
Gail Taylor
130
Anonymous
Anonymous  // 01/01/2019
Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Anonymous
Verified Buyer
“I am subscribed to the monthly recurring order program. It’s stable for now”
Helpful Report
(ENGLISH) - Posted 3 years ago
Christina Chen
Verified Buyer
“A great shopping experience with Vetopia. Smooth communication and understanding with the timing of orders. Also transparent with pricing increases. Overall trusting and happy with the entire shopping process.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Cicy Au
Verified Buyer
“It is a really helpful website as I cannot find other shops that are owned by vets and sell small pet products. The customer service is nice and able to solve the issue effectively, with swift delivery time. Overall, I am very satisfied and would purchase form Vetopia again.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Rebecca Yu
Verified Buyer
“Website is easy to use, recurring order is convenient for buying dog food and medication.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Joey Wong
Verified Buyer
“The best arrive”
Helpful Report
(ENGLISH) - Posted 3 years ago
Anonymous
Verified Buyer
“fast delivery and good followup”
Helpful Report
(ENGLISH) - Posted 3 years ago
Jano Cheung
Verified Buyer
“Nice service”
Helpful Report
(ENGLISH) - Posted 3 years ago
Venus Wong
Verified Buyer
“I love the speedy delivery!”
Helpful Report
(ENGLISH) - Posted 3 years ago
Marrianne Tse
Verified Buyer
“Efficient. Goods are normally delivered the day after order.”
Helpful Report
(ENGLISH) - Posted 3 years ago
NORA LI
Verified Buyer
“Vetopia 的產品種類多，對狗有益。 Customs service 同 delivery 都做得好好”
Helpful Report
(CHINESE) - Posted 3 years ago
Ying Lam Liu
Verified Buyer
“包裝完善，送貨迅速，服務好”
Helpful Report
(ENGLISH) - Posted 3 years ago
Anonymous
Verified Buyer
“Great shop fast shipping”
Helpful Report
(ENGLISH) - Posted 3 years ago
美芬 鍾
Verified Buyer
“Product is good and delivery is fast”
Helpful Report
(CHINESE) - Posted 3 years ago
Anonymous
Verified Buyer
“Highly recommend Vetopia, fast and efficient delivery service .”
Helpful Report
(ENGLISH) - Posted 3 years ago
Ka Ka Kwok
Verified Buyer
“Very efficient. Nice experience”
Helpful Report
(CHINESE) - Posted 3 years ago
Anonymous
Verified Buyer
“Extremely efficient shopping experience either shop online and delivery. Great!”
Helpful Report
(ENGLISH) - Posted 3 years ago
Rachel Adams
Verified Buyer
“Excellent service and the item I purchase is well priced as compared to what I've seen in vets. Delivery is always on time and without issue.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Louis Lau
Verified Buyer
“Quick response to ordering with prompt delivery.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Natalie Shen
Verified Buyer
“Vetopia is a fantastic online store with all of your needs for dogs covered. Delivery is fast and the dog food is the best!”
Helpful Report
(ENGLISH) - Posted 3 years ago
Karen Wong
Verified Buyer
“My cat Kam Jai likes the taste so much.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Vetopia is rated 4.7 based on 3,019 reviews
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