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Vetopia Reviews

4.7 Rating 2,856 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,544
 Metrics
4.7
Based on 2,856 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
Vetopia 5 star review on 19th November 2025
Gail Taylor
Vetopia 5 star review on 11th October 2025
Alain Wong
Vetopia 5 star review on 10th September 2025
Man Lee
Vetopia 5 star review on 10th September 2025
Man Lee
Vetopia 5 star review on 20th July 2025
Gail Taylor
Vetopia 5 star review on 14th May 2025
Gail Taylor
Vetopia 5 star review on 20th February 2025
Renie Chan
129
Anonymous
Anonymous  // 01/01/2019
Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Kalee Kwok
Verified Buyer
“Efficient delivery services”
Helpful Report
(ENGLISH) - Posted 3 years ago
Steven Commander
Verified Buyer
“Always the best customer service! Very accommodating, helpful and fast response.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Rachel Tong
Verified Buyer
“The team is very efficient and can assist when something urgent happened.”
Helpful Report
(ENGLISH) - Posted 3 years ago
VAN TSANG
Verified Buyer
“Fast track and responsive. But the price and stocks are less, thanks”
Helpful Report
(ENGLISH) - Posted 3 years ago
Benjamin Liu
Verified Buyer
“excellent service and delivery”
Helpful Report
(ENGLISH) - Posted 3 years ago
Anonymous
Verified Buyer
“The recurrent order system is very user friendly . It helps me to avoid my cat out of supplies. I can change the scheduled order delivery time if my cats change their consumption.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Anonymous
Verified Buyer
“Outstanding. Very easy to order what I needed online, and the delivery arrived the next day. It was particularly impressive given T8 was raised shortly after I submitted the order, and the next day shortly after the T8 was lowered I was already able to pick up my package and give my cat the supplements he needed. Very happy with the entire experience!”
Helpful Report
(ENGLISH) - Posted 3 years ago
Serene Cai
Verified Buyer
“fast and reliable shipping !”
Helpful Report
(ENGLISH) - Posted 3 years ago
Jerry Ng
Verified Buyer
“Prompt respond”
Helpful Report
(ENGLISH) - Posted 3 years ago
Ka Yan Yau
Verified Buyer
“Great exp and nice following up with my order before sending out enquiries.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Sin Yi Luk
Verified Buyer
“Speedy delivery.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Pervin Shroff
Verified Buyer
“Excellent service 🙏”
Helpful Report
(ENGLISH) - Posted 3 years ago
Nelson Chan
Verified Buyer
“每次都有贈品送給我，派貨速度非常之快，今天落單明天就收到👍”
Helpful Report
(CHINESE) - Posted 3 years ago
Pandy Chan
Verified Buyer
“Very responsive. Really appreciated your help to exchange the old ordered items to the new one which is prescribed by the Dr. to suit my cat’s need.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Joyce Fu
Verified Buyer
“is very good service for delivery SF”
Helpful Report
(CHINESE) - Posted 3 years ago
Sin Wa Lo
Verified Buyer
“good product”
Helpful Report
(ENGLISH) - Posted 3 years ago
Tang Monchi
Verified Buyer
“Good products”
Helpful Report
(ENGLISH) - Posted 3 years ago
Abigail Bourne
Verified Buyer
“Great selection of products but LOVED the customer service. Fast, efficient and friendly!”
Helpful Report
(ENGLISH) - Posted 3 years ago
Lydia Wong
Verified Buyer
“Good shopping experience”
Helpful Report
(ENGLISH) - Posted 3 years ago
TINNEY PANG
Verified Buyer
“The product is very good and the delivery is very efficient.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Vetopia is rated 4.7 based on 2,856 reviews
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