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Vetopia Reviews

4.7 Rating 2,943 Reviews

95 %

of reviewers recommend Vetopia

Company Reviews

Product Reviews

4.7

Based on 2,943 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

Vetopia 5 star review on 21st February 2026

Vetopia 5 star review on 19th November 2025

Vetopia 5 star review on 11th October 2025

Vetopia 5 star review on 10th September 2025

Vetopia 5 star review on 10th September 2025

Vetopia 5 star review on 20th July 2025

Vetopia 5 star review on 14th May 2025

130

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The staff at Quarry bay was extremly kind and helpful. I was struggling with the payment, and he helped me deal with it patiently. Also, he gave some samples for the cat! :)”

Helpful Report

(ENGLISH) - Posted 3 years ago

“Excellent ! Products selection is good, service is awesome the team is reactive, responsive and easy to reach. Always a smooth delivery within the schedule. Love it !”

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(ENGLISH) - Posted 3 years ago

“speedy delivery’ smooth process”

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(ENGLISH) - Posted 3 years ago

“Fast response and delivery”

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(ENGLISH) - Posted 3 years ago

“Prompt reply via whatsapp, excellent customer service.”

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(ENGLISH) - Posted 3 years ago

“Great how quickly Vetopia delivers and informs of sold out items when they become available.”

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(ENGLISH) - Posted 3 years ago

“Fast transaction, fast delivery”

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(ENGLISH) - Posted 3 years ago

“Reliable service with great package.”

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(ENGLISH) - Posted 3 years ago

“Very fast delivery service with good product availability”

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(ENGLISH) - Posted 3 years ago

“Best price in Hong Kong, fast delivery and customer service representatives are friendly and helpful! Their recurring order option is very convenient and the price is unbeatable, I will never have to worry about running out of dog food again! :)))”

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(ENGLISH) - Posted 3 years ago

“Quick delivery”

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(ENGLISH) - Posted 3 years ago

“Easy to order and get approval on prescription items. Quick delivery. Good price after discount.”

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(ENGLISH) - Posted 3 years ago

“The online purchase experience was good. Speedy delivery service.”

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(ENGLISH) - Posted 3 years ago

“Service provided by Vetopia Online Store team is very helpful.”

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(ENGLISH) - Posted 3 years ago

“可配合我的要求，提早送貨”

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(ENGLISH) - Posted 3 years ago

“Great customer service, delivery was same day”

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(ENGLISH) - Posted 3 years ago

“Fast and smooth delivery, excellent online store”

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(ENGLISH) - Posted 3 years ago

“Good service delivery very fast”

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(ENGLISH) - Posted 3 years ago

“Good delivery.”

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(CHINESE) - Posted 3 years ago

“We are based in Macau and the $300 free shipping really comes in handy. We mainly get Royal Canin prescription diet for our cat and find that the cost is cheaper than local sources. Staff are also helpful and responsive. Appreciate your help! Already recommended to friends! :)”

Helpful Report

(ENGLISH) - Posted 3 years ago

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Vetopia is rated 4.7 based on 2,943 reviews