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Vetopia Reviews

4.7 Rating 2,962 Reviews

95 %

of reviewers recommend Vetopia

Company Reviews

Product Reviews

4.7

Based on 2,962 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour

Vetopia 5 star review on 21st February 2026

Vetopia 5 star review on 19th November 2025

Vetopia 5 star review on 11th October 2025

Vetopia 5 star review on 10th September 2025

Vetopia 5 star review on 10th September 2025

Vetopia 5 star review on 20th July 2025

Vetopia 5 star review on 14th May 2025

130

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Purchase online was straightforward and efficient. WhatsApp responses were sufficiently prompt but the online chat on the website took half a day to respond and no one answered the phone.”

Helpful Report

(ENGLISH) - Posted 3 years ago

“Good services”

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(ENGLISH) - Posted 3 years ago

“Very well customer service! I noticed that I forgot to use the coupon so I apply for refund. The customer service helped me a lot and the refund process was very smooth.”

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(ENGLISH) - Posted 3 years ago

“Best eshop for pet parents”

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(ENGLISH) - Posted 3 years ago

“Very convinient. Order arrived within 2 days. Price is very reasonable. Highly recommended”

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(ENGLISH) - Posted 3 years ago

“Delivery was lightening fast . Ordered Sunday & received anallergenic & treats by Monday. Range of options for my very allergic dog terrific”

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(ENGLISH) - Posted 3 years ago

“quick delivery”

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(CHINESE) - Posted 3 years ago

“Very good service. HAVE BEEN REORDER FOR MANY TIMEEE.”

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(ENGLISH) - Posted 3 years ago

“I m from CCBA , want to do some pet shop promotion , Can contact your marketing, ? My contact is 9648 4990 - Connie Leung”

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(CHINESE) - Posted 3 years ago

“Excellent service!”

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(ENGLISH) - Posted 3 years ago

“Excellent service 👍”

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(CHINESE) - Posted 3 years ago

“Vetopia consistently offers high standard quality product selection. Delivery services is fast. Packing is always clean and tidy.”

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(ENGLISH) - Posted 3 years ago

“Super fast delivery and responsive customer service, not to mention the quality of their curated products.”

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(ENGLISH) - Posted 3 years ago

“Very fast and efficiency ， highly recommend”

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(CHINESE) - Posted 3 years ago

“The fastest delivery I have every received! Prices are fair for this kind of service. The vetopia team are amazing with after sales help or questions about products. Wish more online shops are like this. 10/10 will buy again”

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(ENGLISH) - Posted 3 years ago

“They have products that others may not have. Really appreciate the simple platform and quick delivery. Everything was on point. Will definitely order again from Vetopia.”

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(ENGLISH) - Posted 3 years ago

“Above and beyond! I placed my order in the morning and reveived them in the afternoon!”

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(ENGLISH) - Posted 3 years ago

“Stable supply and fast delivery”

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Posted 3 years ago

“Thank you for delivery.”

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(ENGLISH) - Posted 3 years ago

“Fast shipping as always”

Helpful Report

(ENGLISH) - Posted 3 years ago

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Vetopia is rated 4.7 based on 2,962 reviews