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Vetopia Reviews

4.7 Rating 2,655 Reviews

95 %

of reviewers recommend Vetopia

Company Reviews

Product Reviews

4.7

Based on 2,655 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Vetopia 5 star review on 20th July 2025

Vetopia 5 star review on 14th May 2025

Vetopia 5 star review on 20th February 2025

Vetopia 5 star review on 19th February 2025

Rosalie E’Silva

Vetopia 4 star review on 27th November 2024

Vetopia 5 star review on 20th November 2024

Vetopia 5 star review on 7th October 2024

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Thanks Vetopia team for a speedy delivery during 5th wave and user friendly interface.”

Helpful Report

(ENGLISH) - Posted 3 years ago

“Everything is great, even the delivery dude is cool. It’s just I hope the email replies could be faster.”

Helpful Report

(ENGLISH) - Posted 3 years ago

“I found them online and great service very happy. I referred my friend too and she has used there veterinary services here. I haven’t needed them as of yet for my cat.”

Helpful Report

(ENGLISH) - Posted 3 years ago

“Very responsive through the Chat function as well as email. Quick delivery.”

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(ENGLISH) - Posted 3 years ago

“Very nice customer service with fast response. Smart people who help you to take care of the pets”

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(CHINESE) - Posted 3 years ago

“I have experienced two issues with the online purchase system and both incidents were resolved promptly by your team. I am very pleased with your customer service and the delivery service as well.”

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(ENGLISH) - Posted 3 years ago

“Delivery is very efficient, thanks.”

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(CHINESE) - Posted 3 years ago

“Fast delivery, great selection. Highly recommend.”

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(ENGLISH) - Posted 3 years ago

“Good and quick delivery”

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Posted 3 years ago

“excellent customer service”

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(ENGLISH) - Posted 3 years ago

“Prompt delivery and very systematic”

Helpful Report

(ENGLISH) - Posted 3 years ago

“Well organized, and staff customer service is great. I will continue using this online shop.”

Helpful Report

(ENGLISH) - Posted 3 years ago

“Prompt response to my order as well as any queries. A highly professional way of customer service.”

Helpful Report

(ENGLISH) - Posted 3 years ago

“speedy delivery despite current situation. Guys, thumb up!! very polite driver, another LIKE!”

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(ENGLISH) - Posted 3 years ago

“Fast delivery with excellent customer services!”

Helpful Report

(ENGLISH) - Posted 3 years ago

“Excellent service, fast delivery.”

Helpful Report

(ENGLISH) - Posted 3 years ago

“Responsive and fast delivery”

Helpful Report

(ENGLISH) - Posted 3 years ago

“I was informed the product I had purchased was out of stock after payment. Also, the product is 99.9% effective on germs, not virus as your ad claimed. Very disappointed.”

Helpful Report

(CHINESE) - Posted 3 years ago

“With my recent purchase experience with you, I did feel comfortable with your easy, fast, and convenience web page that for me to select what I wish and what I need to buy, and it's actually prompt to receive my ordered items. Just a word, you are a good supplier ever.”

Helpful Report

(ENGLISH) - Posted 3 years ago

“Faster delivery Nice packaging Warm gift Thank you”

Helpful Report

(CHINESE) - Posted 3 years ago

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Vetopia is rated 4.7 based on 2,655 reviews