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Vetopia Reviews

4.7 Rating 2,655 Reviews
95 %
of reviewers recommend Vetopia
4.7
Based on 2,655 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
Vetopia 5 star review on 20th July 2025
Gail Taylor
Vetopia 5 star review on 14th May 2025
Gail Taylor
Vetopia 5 star review on 20th February 2025
Renie Chan
Vetopia 5 star review on 19th February 2025
Rosalie E’Silva
Vetopia 4 star review on 27th November 2024
Tracy Sit
Vetopia 5 star review on 20th November 2024
Amy Wong
Vetopia 5 star review on 7th October 2024
Gail Taylor
125
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Forget the online chat no one answer you until few days later. Whatsapp is much faster almost instantly if you want to ask questions. Good customer service and fast delivery.
Helpful Report
(ENGLISH) - Posted 3 years ago
Very fast delivery!
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(ENGLISH) - Posted 3 years ago
Good product and services
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(CHINESE) - Posted 3 years ago
good service !
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(ENGLISH) - Posted 3 years ago
Superb delivery speed!! Good quality as always, and good price!
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(ENGLISH) - Posted 3 years ago
Vetopia has long been my favorite destination for pet food supplies. Their service levels have been unfailingly high.
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(ENGLISH) - Posted 3 years ago
Fast and wide variety although it’s bit pricey than the others
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(ENGLISH) - Posted 3 years ago
Great products and very quick delivery service. If I’ve made a mistake or wanted to change my order Vetopia are always very accommodating and happy to make the changes.
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(ENGLISH) - Posted 3 years ago
Fast logistics
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(ENGLISH) - Posted 3 years ago
Excellent delivery speed and service for any pet lover, highly recommended for everyone
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(ENGLISH) - Posted 3 years ago
Good selection of pet food, attentive and responsive customer service, and very competitive pricing!
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(ENGLISH) - Posted 3 years ago
Very efficient and smooth service! Will keeping using the platform.
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(CHINESE) - Posted 3 years ago
Great service, fast and efficient!
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(ENGLISH) - Posted 3 years ago
Excellent customer service Variety of items
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(ENGLISH) - Posted 3 years ago
The team at Vetopia is fantastic. I tried to order some prescribed items but was not able to log on at its website. A member of the team came to my rescue over the phone and helped solve the problem. The items arrived the following day. At such difficult times, the service was most impressive. Thanks a million.
Helpful Report
(ENGLISH) - Posted 3 years ago
I have purchased cat food with promotions Expo 22F there is free goodies but they sent me dog’s one. I bought cat stuff and mentioned I would like to have some cat dry food sample … never mentioned about the dog :(
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(ENGLISH) - Posted 3 years ago
很好的服務,因為有專人好快回應問題 發貨快 派送人員也很有禮會再購物
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(CHINESE) - Posted 3 years ago
Vetopia has all the products our little lad Sachin is used to from New Zealand which is great. After a quick virtual consult, it was easy enough to obtain his usual flea and worm treatments as well. Love it!
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(ENGLISH) - Posted 3 years ago
Quick, fast, efficient
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(ENGLISH) - Posted 3 years ago
Efficiency delivery.
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(ENGLISH) - Posted 3 years ago
Vetopia is rated 4.7 based on 2,655 reviews