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Vetopia Reviews

4.7 Rating 2,655 Reviews

95 %

of reviewers recommend Vetopia

Company Reviews

Product Reviews

4.7

Based on 2,655 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Vetopia 5 star review on 20th July 2025

Vetopia 5 star review on 14th May 2025

Vetopia 5 star review on 20th February 2025

Vetopia 5 star review on 19th February 2025

Rosalie E’Silva

Vetopia 4 star review on 27th November 2024

Vetopia 5 star review on 20th November 2024

Vetopia 5 star review on 7th October 2024

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Speedy delivery the next day. A safe site to order all vet-approved items!”

Helpful Report

(ENGLISH) - Posted 3 years ago

“Prompt delivery & excellent service”

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(ENGLISH) - Posted 3 years ago

“Feel so surprised that I can get a 20% discount on my first order, great delivery service which I received my order next day, good job”

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(ENGLISH) - Posted 3 years ago

“The products are great & service is excellence!”

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(ENGLISH) - Posted 3 years ago

“Good service, fast delivery”

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(ENGLISH) - Posted 3 years ago

“Excellent service and very helpful staffs. Speedy delivery 👍🏻”

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(ENGLISH) - Posted 3 years ago

“Fast delivery, responsible and responsive!”

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(ENGLISH) - Posted 3 years ago

“Very good service”

Helpful Report

(CHINESE) - Posted 3 years ago

“Quick responses to query by staff & determine to achieve client’s request. It is recommended a 10% discount to all purchase as Vetopia’s price is higher than the outside, that discount would definitely increase your competitiveness in the market.”

Helpful Report

(ENGLISH) - Posted 3 years ago

“It will be better if you have customers’ questions n answered by some customer service from professional vet”

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(CHINESE) - Posted 3 years ago

“Friendly customer service. Good design online ordering web page with good price.”

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(ENGLISH) - Posted 3 years ago

“Friendly staff, and really care about the customer, as they remembered to inform me that the order is back in stock. I am very apppreciated.”

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(ENGLISH) - Posted 3 years ago

“Vetopia products are very good and the people are helpful to answer my questions. pricing are reasonable and efficient delivery.”

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(ENGLISH) - Posted 3 years ago

“V good and nice”

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(CHINESE) - Posted 3 years ago

“Good service”

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(ENGLISH) - Posted 3 years ago

“Thank you for the efficient service!”

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(ENGLISH) - Posted 3 years ago

“Prompt delivery, deliver my order the next day.”

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(ENGLISH) - Posted 3 years ago

“fast delivery and helpful staff”

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(ENGLISH) - Posted 3 years ago

“Quick delivery turn around time during this covid uncertain period as we live in Tung Chung. Customer service was wonderful and friendly as I had some issues placing online order. Will order again from Vetopia for sure”

Helpful Report

(ENGLISH) - Posted 3 years ago

“Their back office support is really strong. Always respond so quickly and they’re really helpful! The delivery service is really good as well. I would definitely recommend Vetopia to my friends.”

Helpful Report

(ENGLISH) - Posted 3 years ago

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Vetopia is rated 4.7 based on 2,655 reviews