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Vetopia Reviews

4.7 Rating 2,655 Reviews
95 %
of reviewers recommend Vetopia
4.7
Based on 2,655 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
Vetopia 5 star review on 20th July 2025
Gail Taylor
Vetopia 5 star review on 14th May 2025
Gail Taylor
Vetopia 5 star review on 20th February 2025
Renie Chan
Vetopia 5 star review on 19th February 2025
Rosalie E’Silva
Vetopia 4 star review on 27th November 2024
Tracy Sit
Vetopia 5 star review on 20th November 2024
Amy Wong
Vetopia 5 star review on 7th October 2024
Gail Taylor
125
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Excellent range, competitive prices, a good discount system for volume purchases and the fastest delivery by far compared to other online pet stores. A great customer experience!
Helpful Report
(ENGLISH) - Posted 3 years ago
Speedy delivery, well packed
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(ENGLISH) - Posted 3 years ago
Prompt reply and action to enquiry.
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(ENGLISH) - Posted 3 years ago
The shopping experience was very good. Ordered some supplements for my dog and they came the next day! Will purchase from Vetopia again.
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(ENGLISH) - Posted 3 years ago
Lots of good products with quick delivery and professional service
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(ENGLISH) - Posted 3 years ago
excellent fast service thank you
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(ENGLISH) - Posted 3 years ago
The pricing and the delivery time frame are very good.
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(ENGLISH) - Posted 3 years ago
送貨非常快!Very good!
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(CHINESE) - Posted 3 years ago
Helpful customer service. Fast and efficient delivery.
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(ENGLISH) - Posted 3 years ago
Delivery is fast. Product is well packed.
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(CHINESE) - Posted 3 years ago
We love Vetopia! It's convenient to have my account linked to my veterinarian, so I am able to order prescription food and supplements online at any time. Vetopia has a wide variety of high-quality products, and there customer service is unmatched.
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(ENGLISH) - Posted 3 years ago
Prompt delivery with good services as always! Will definitely recommend to our doggie friends. Thank you again.
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(CHINESE) - Posted 3 years ago
Fast delivery and excellent service. I ordered the items in the morning and received them in the evening on the same day.
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(CHINESE) - Posted 3 years ago
Very good and prompt service
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(ENGLISH) - Posted 3 years ago
Fast delivery
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(CHINESE) - Posted 3 years ago
Orders always delivered on time, and with a little extra, which is always nice. Super easy to order.
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(ENGLISH) - Posted 3 years ago
It’s very fast in delivery and the price is very reasonable. Just suggest that there is no need to use such a big box as packaging.
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(CHINESE) - Posted 3 years ago
In the midst of the pandemic when most other deliveries suffer delays and stoppages, Vetopia delivers my pet food door to door the next day. They also have the most responsive customer service. What more can I say but a big thank you!
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(ENGLISH) - Posted 3 years ago
Very good products, good quality, very fast delivery speed
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(CHINESE) - Posted 3 years ago
Quick, affordable and excellent service!
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(ENGLISH) - Posted 3 years ago
Vetopia is rated 4.7 based on 2,655 reviews