Vetopia Reviews

Name: Vetopia
Address: 21/F, Hysan Place, 500 Hennessy Road, Causeway Bay, Hong Kong, Wan Chai
Rating: 4.72

4.7 Rating 2,796 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 2,796 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Vetopia 5 star review on 19th November 2025

129

Anonymous

Anonymous // 01/01/2019

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English

“Great service and very responsive, not to mention the huge selection of products at a very competitive price. My furry boy and I are very happy with Vetopia and highly recommend it to any pawrents !”

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(ENGLISH) - Posted 3 years ago

“The goods send fast and follow my request, notice me to collect it.”

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(CHINESE) - Posted 3 years ago

“High efficiency and fast delivery ，great job 👍🏻👍🏻thank you ！！”

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(CHINESE) - Posted 3 years ago

“Fast delivery, well packed.”

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(ENGLISH) - Posted 3 years ago

“smooth delivery services”

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(ENGLISH) - Posted 3 years ago

“Very convenient”

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(ENGLISH) - Posted 3 years ago

“Super efficient and great service. Have recommended to my friends and we are all returing customers”

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(ENGLISH) - Posted 3 years ago

“Managed to find the cat food I needed & it was delivered promptly as advised the next day. Great service! Will order again.”

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(ENGLISH) - Posted 3 years ago

“Fast delivery and nice packaging . Their next day delivery was fantastic.”

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(CHINESE) - Posted 3 years ago

“I love how i can get what i need especially on prescription dog food online. I understand the necessity but they have not made it easy for us to buy their product. Thanks for making it easy.”

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(ENGLISH) - Posted 3 years ago

“Staff are very accommodating and responsive. Orders always arrive promptly.”

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(ENGLISH) - Posted 3 years ago

“Reliable delivery and quality canned food which I’ve never complained.”

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(ENGLISH) - Posted 3 years ago

“quick delivery”

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(CHINESE) - Posted 3 years ago

“Very quick deliver and good service”

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(ENGLISH) - Posted 3 years ago

“i add this one as topping for my dog. my dog has digestion problem and he is fine with these cans”

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(ENGLISH) - Posted 3 years ago

“Prompt delivery and in perfect condition”

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(ENGLISH) - Posted 3 years ago

“We highly appreciate the efficiency of delivery service, thank you”

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(ENGLISH) - Posted 3 years ago

“I'm impressed by the customer service of Vetopia. Subscription service is great & whenever I need help to modify my order or to get something urgently, their staff is always super helpful. Delivery is fast and I'm always happy with the delivery service. Absolutely 5-star service!”

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(ENGLISH) - Posted 3 years ago

“A processing is very efficiency.”

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(ENGLISH) - Posted 3 years ago

“Speedy and on time delivery… and the staff are friendly too.”

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(ENGLISH) - Posted 3 years ago

Vetopia is rated 4.7 based on 2,796 reviews