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Vetopia Reviews

4.7 Rating 2,796 Reviews

95 %

of reviewers recommend Vetopia

Company Reviews

Product Reviews

4.7

Based on 2,796 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Vetopia 5 star review on 19th November 2025

Vetopia 5 star review on 11th October 2025

Vetopia 5 star review on 10th September 2025

Vetopia 5 star review on 10th September 2025

Vetopia 5 star review on 20th July 2025

Vetopia 5 star review on 14th May 2025

Vetopia 5 star review on 20th February 2025

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Quick delivery”

Helpful Report

(ENGLISH) - Posted 3 years ago

“Super easy to order! Wonderful Delivery Service! Thank You”

Helpful Report

(ENGLISH) - Posted 3 years ago

“All good so far. You have a decent selection of cat food -- and the delivery times are fast. Website works fairly well.”

Helpful Report

(ENGLISH) - Posted 3 years ago

“I love ordering from Vetopia! Products typically come the next day and this time I had a friendly chat with a lady who was helping the driver find his way to me! Efficient and friendly. What more could you ask for!”

Helpful Report

(ENGLISH) - Posted 3 years ago

“A very easy to use platform, and I love the way to do payment which is very convenient and highly efficient”

Helpful Report

(ENGLISH) - Posted 3 years ago

“Fast delivery”

Helpful Report

(ENGLISH) - Posted 3 years ago

“每次買野，都有小禮物比小朋友，氹得小朋友好開心”

Helpful Report

(CHINESE) - Posted 3 years ago

“Sorry, WAY too much back and forth via WhatsApp - really annoying. And I've had to deal with refunds and then new charges. I'd be happy to apply anything owed to me by Vetopia to my next order rather than your current process. Love the products and the intentions of the staff but the WhatsApping is driving me mad.”

Helpful Report

(ENGLISH) - Posted 3 years ago

“Super Fast delivery !! Re ordered many times.”

Helpful Report

(ENGLISH) - Posted 3 years ago

“Pick-up is very quick! Got a notification on the same day I ordered. The people who are at the pick-up also made it very easy and quick. Love the wide variety of products I can choose from as well.”

Helpful Report

(ENGLISH) - Posted 3 years ago

“Fast delivery. Nice shopping experience.”

Helpful Report

(ENGLISH) - Posted 3 years ago

“Fantastic and fast delivery. I have ordered late at night and received delivery the next morning. You guys ROCK!”

Helpful Report

(ENGLISH) - Posted 3 years ago

“Quite good, short delivery time, could be even better if the price can be cheaper”

Helpful Report

(ENGLISH) - Posted 3 years ago

“I think I need to stop the delivery , I order too much and still have 2-3 bags , please let me know how to do. Thank you”

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(ENGLISH) - Posted 3 years ago

“Next day delivery, very good.”

Helpful Report

(CHINESE) - Posted 3 years ago

“Good customer service, speedy delivery”

Helpful Report

(ENGLISH) - Posted 3 years ago

“very nice,I will order next time”

Helpful Report

(ENGLISH) - Posted 3 years ago

“Fast delivery, very reliable.”

Helpful Report

(ENGLISH) - Posted 3 years ago

“quick response on order taking.........”

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(ENGLISH) - Posted 3 years ago

“Good and reliable”

Helpful Report

(ENGLISH) - Posted 3 years ago

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Vetopia is rated 4.7 based on 2,796 reviews