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Vetopia Reviews

4.7 Rating 2,540 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,278
 Metrics
4.7
Based on 2,540 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
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Anonymous
Verified Buyer
“Easily my favourite, convenient & most importantly vet-approved online dog shop!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Chris Cheung
Verified Buyer
“Many choices of pet food with a reasonable price. Pick up center is at a convenient location.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anthony Pang
Verified Buyer
“Good service with efficient delivery.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Wai Nga Wong
Verified Buyer
“回覆快捷、效率頗高、服務態度好。”
Helpful Report
(CHINESE) - Posted 2 years ago
Lalla Ward
Verified Buyer
“It’s wonderful to have the support of Creature Comforts’ exemplary vets, but also so incredibly helpful to be able to reorder prescription medication with not only such ease, but such efficient delivery - such a great and greatly appreciated service.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Cheng Sim Tan
Verified Buyer
“Fastest Delivery.”
Helpful Report
(ENGLISH) - Posted 2 years ago
SY C
Verified Buyer
“I wonder that my order has been missed not once. Usually, the delivery starts less than two days,sometimes even a day, but when I did not receive the delivery notice for two days, after checking with your staff, then delivery notice comes immediately. That means your staff need my reminder to delivery my order. It is not acceptable right? Anyway, hope this not happen again. Thank you”
Helpful Report
(ENGLISH) - Posted 2 years ago
PAK KIN LAM
Verified Buyer
“Good service”
Helpful Report
(ENGLISH) - Posted 2 years ago
Cammy Choi
Verified Buyer
“送貨哥哥有禮，多謝禮物”
Helpful Report
(CHINESE) - Posted 2 years ago
Sasa Woo
Verified Buyer
“Excellent customer service and rapid delivery.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Polly Wong
Verified Buyer
“Quick delivery. Have a good track of the delivery process. Efficient service. Will buy again.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Wai Ming Ku
Verified Buyer
“如下次有關產品有改變（包括包裝），可以通知客戶，感謝！！”
Helpful Report
(ENGLISH) - Posted 2 years ago
Herman Lin
Verified Buyer
“fast delivery, price resonable”
Helpful Report
(ENGLISH) - Posted 2 years ago
Matias Kuo
Verified Buyer
“It's an awesome store keeps me buying quality products from them. Service always excellent as expected. No negative comments at all”
Helpful Report
(CHINESE) - Posted 2 years ago
SZE KI IU
Verified Buyer
“發貨---快 有環保袋盛載---乾淨 還送小罐頭---貼心”
Helpful Report
(ENGLISH) - Posted 2 years ago
Toco Leung
Verified Buyer
“Quick delivery after order.”
Helpful Report
(ENGLISH) - Posted 2 years ago
YH Lee
Verified Buyer
“Very helpful and offered constructive advice. Highly recommended!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“I am so glad I found Vetopia online. The recurring order really helps for when I am away and any new orders are delivered asap. Their customer service is extremely sweet too making sure we receive the delivery.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Mag Leung
Verified Buyer
“Fast delivery and convenient”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Good service , punctual delivery , reasonable price . Will continue to order Royal Canin and other products from Vetopia !”
Helpful Report
(ENGLISH) - Posted 2 years ago
Vetopia is rated 4.7 based on 2,540 reviews
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