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Vetopia Reviews

4.7 Rating 2,796 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,492
 Metrics
4.7
Based on 2,796 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
Vetopia 5 star review on 19th November 2025
Gail Taylor
Vetopia 5 star review on 11th October 2025
Alain Wong
Vetopia 5 star review on 10th September 2025
Man Lee
Vetopia 5 star review on 10th September 2025
Man Lee
Vetopia 5 star review on 20th July 2025
Gail Taylor
Vetopia 5 star review on 14th May 2025
Gail Taylor
Vetopia 5 star review on 20th February 2025
Renie Chan
129
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Stanley Siu
Verified Buyer
“Fast transaction, fast delivery”
Helpful Report
(ENGLISH) - Posted 3 years ago
Anonymous
Verified Buyer
“Reliable service with great package.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Amanda Liu
Verified Buyer
“Very fast delivery service with good product availability”
Helpful Report
(ENGLISH) - Posted 3 years ago
Yuen Hing Lo
Verified Buyer
“Best price in Hong Kong, fast delivery and customer service representatives are friendly and helpful! Their recurring order option is very convenient and the price is unbeatable, I will never have to worry about running out of dog food again! :)))”
Helpful Report
(ENGLISH) - Posted 3 years ago
Anonymous
Verified Buyer
“Quick delivery”
Helpful Report
(ENGLISH) - Posted 3 years ago
Anonymous
Verified Buyer
“Easy to order and get approval on prescription items. Quick delivery. Good price after discount.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Anonymous
Verified Buyer
“The online purchase experience was good. Speedy delivery service.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Joe Lau
Verified Buyer
“Service provided by Vetopia Online Store team is very helpful.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Tina Ko
Verified Buyer
“可配合我的要求，提早送貨”
Helpful Report
(ENGLISH) - Posted 3 years ago
Anonymous
Verified Buyer
“Great customer service, delivery was same day”
Helpful Report
(ENGLISH) - Posted 3 years ago
Anonymous
Verified Buyer
“Fast shipping”
Helpful Report
(ENGLISH) - Posted 3 years ago
Billy Ko
Verified Buyer
“Fast and smooth delivery, excellent online store”
Helpful Report
(ENGLISH) - Posted 3 years ago
Sunita Roy
Verified Buyer
“Good service delivery very fast”
Helpful Report
(ENGLISH) - Posted 3 years ago
Christy Lui
Verified Buyer
“Good delivery.”
Helpful Report
(CHINESE) - Posted 3 years ago
Anonymous
Verified Buyer
“We are based in Macau and the $300 free shipping really comes in handy. We mainly get Royal Canin prescription diet for our cat and find that the cost is cheaper than local sources. Staff are also helpful and responsive. Appreciate your help! Already recommended to friends! :)”
Helpful Report
(ENGLISH) - Posted 3 years ago
Jesse Chan
Verified Buyer
“👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻”
Helpful Report
(ENGLISH) - Posted 3 years ago
Anonymous
Verified Buyer
“Pets are treated professionally and the staffs are helpful and always have the patience to explain everything to parents.”
Helpful Report
(ENGLISH) - Posted 3 years ago
C Wong
Verified Buyer
“reliable products, fast delivery, excellent services.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Simon Lee
Verified Buyer
“I was amazed that although I ordered Mazuri pellets for my turtles late at night, they were delivered to my home midday the following day. The delivery lady was so kind to WhatsApp me about the delivery time in advance. Very customer-centred and efficient service.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Phyllis Yeung
Verified Buyer
“Highly recommended. Competitive price and fast delivery.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Vetopia is rated 4.7 based on 2,796 reviews
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