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Vetopia Reviews

4.7 Rating 3,224 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,882
 Metrics
4.7
Based on 3,224 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Read Vetopia Reviews
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Bik Shan Ngai
Verified Buyer
“購貨後，很快就收到貨品！真好有 效率！”
Helpful Report
(CHINESE) - Posted 3 years ago
Anonymous
Verified Buyer
“Fast delivery”
Helpful Report
(ENGLISH) - Posted 3 years ago
Rebecca Chan
Verified Buyer
“I enjoy shopping at Vetopia, product quality is guaranteed with next day delivery.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Kwong Kei Wong
Verified Buyer
“Appreciate for your good arrangement of transportation and communication.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Daisy Chan
Verified Buyer
“下單後很快就送貨，送貨同事十分有禮貌和客氣👍👍👍👍👍👍”
Helpful Report
(CHINESE) - Posted 3 years ago
Anonymous
Verified Buyer
“Speedy dispatch. Ordered at the booth on 2/3 and received the products on 2/4.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Anonymous
Verified Buyer
“Very satisfied with the delivery service. Fast and reliable.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Renee Lam
Verified Buyer
“Staff are professional and nice”
Helpful Report
(ENGLISH) - Posted 3 years ago
Anonymous
Verified Buyer
“Very efficient store. Goods were delivered the day after I ordered them.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Eileen Chou
Verified Buyer
“My previous experience was good but recently purchased items took longer to arrive and kept giving false information regarding delivery date and time.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Ben Wong
Verified Buyer
“Very poor experience. You should seek my consent on the delivery time beforehand.”
Helpful Report
(ENGLISH) - Posted 3 years ago
TS Wong
Verified Buyer
“Well package for the frozen dried food which is crucial for maintaining the quality of the products.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Mavis Tam
Verified Buyer
“Fast delivery and the order was processed very well and clearly，thank you for your help!”
Helpful Report
(ENGLISH) - Posted 3 years ago
Wei Zeng
Verified Buyer
“Very pleasant online shopping experience, vet online prescription is very convenient, will repurchase. Delivery is on time. Meanwhile, as a new customer you can use your discount/bonus points at your first order, no need to wait for next time.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Tony Chu
Verified Buyer
“Disappointed about the long delivery time on the last purchase”
Helpful Report
(ENGLISH) - Posted 3 years ago
Arthur Chu
Verified Buyer
“The staff at Vetopia are professional. I've ordered a box of NexGuard Spectra for my puppy, Kento and my senior dog, Rachael. They were assessed by Dr. David and his team before dispatch. The order was delivered the next day by a courier and they were well packed. Thank you to Vetopia's quality service!”
Helpful Report
(ENGLISH) - Posted 3 years ago
Kam Yau
Verified Buyer
“The delivery is fast and prompt”
Helpful Report
(CHINESE) - Posted 3 years ago
Willi Flanhardt
Verified Buyer
“Quick and efficient service at reasonable price.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Anonymous
Verified Buyer
“The expiry date of one of the products is too short”
Helpful Report
(ENGLISH) - Posted 3 years ago
Yolanda Yan
Verified Buyer
“Have a broad variety of pets supplies with fast delivery. One comment though - perhaps to replace thevnon-woven bags coz cannot recycle.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Vetopia is rated 4.7 based on 3,224 reviews
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