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Vetopia Reviews

4.7 Rating 2,796 Reviews

95 %

of reviewers recommend Vetopia

Company Reviews

Product Reviews

4.7

Based on 2,796 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Vetopia 5 star review on 19th November 2025

Vetopia 5 star review on 11th October 2025

Vetopia 5 star review on 10th September 2025

Vetopia 5 star review on 10th September 2025

Vetopia 5 star review on 20th July 2025

Vetopia 5 star review on 14th May 2025

Vetopia 5 star review on 20th February 2025

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very good delivery”

Helpful Report

(ENGLISH) - Posted 3 years ago

“方便快捷及良好的體驗”

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(ENGLISH) - Posted 3 years ago

“the delivery was smooth and quick. I received the items just a day after making the purchase!”

Helpful Report

(ENGLISH) - Posted 3 years ago

“the delivery of product was excellent, I made an order last evening, and received it on the next day's afternoon.”

Helpful Report

(ENGLISH) - Posted 3 years ago

“Quality goods and speedy delivery”

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(ENGLISH) - Posted 3 years ago

“They are very responsive and fast delivery.”

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(ENGLISH) - Posted 3 years ago

“The range of products Vetopic offers covers pretty much everything our pets need. Quality of the product is higher than the average pet supplies stores, we feel like we can let our pets try many of their products without worrying about what's in those products. The best thing we love about Vetopia is their super quick delivery and fantastic customer support.”

Helpful Report

(ENGLISH) - Posted 3 years ago

“Very good fast shipping and received very quickly”

Helpful Report

(CHINESE) - Posted 3 years ago

“Very good products fast delivery & response 👍”

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(ENGLISH) - Posted 3 years ago

“Fast delivery! Nice to have a cheaper price for recurring orders!”

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(ENGLISH) - Posted 3 years ago

“quick delivery, thanks!”

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(ENGLISH) - Posted 3 years ago

“Good services and fast delivery”

Helpful Report

(CHINESE) - Posted 3 years ago

“The staff at Quarry bay was extremly kind and helpful. I was struggling with the payment, and he helped me deal with it patiently. Also, he gave some samples for the cat! :)”

Helpful Report

(ENGLISH) - Posted 3 years ago

“Excellent ! Products selection is good, service is awesome the team is reactive, responsive and easy to reach. Always a smooth delivery within the schedule. Love it !”

Helpful Report

(ENGLISH) - Posted 3 years ago

“Good customer services.”

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(ENGLISH) - Posted 3 years ago

“speedy delivery’ smooth process”

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(ENGLISH) - Posted 3 years ago

“prompt delivery”

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(ENGLISH) - Posted 3 years ago

“Fast response and delivery”

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(ENGLISH) - Posted 3 years ago

“Prompt reply via whatsapp, excellent customer service.”

Helpful Report

(ENGLISH) - Posted 3 years ago

“Great how quickly Vetopia delivers and informs of sold out items when they become available.”

Helpful Report

(ENGLISH) - Posted 3 years ago

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Vetopia is rated 4.7 based on 2,796 reviews