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Vetopia Reviews

4.7 Rating 3,224 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,882
 Metrics
4.7
Based on 3,224 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Read Vetopia Reviews
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Pixie Wong
Verified Buyer
“very bad order arrangement, especially for frozen pet food delivery. You can't choose the delivery date when you place your order. And nobody care about what you've ordered. The sales just said will call you before delivering the goods. Of course, they did call me and told me will be arrived in 30 mins. But I'm working in the office and nobody is at home.....already twice time and my order is frozen pet food!!!”
Helpful Report
(ENGLISH) - Posted 3 years ago
Anita Lam
Verified Buyer
“Speed delivery 👍🏼 Good service Thanks for the little gift too ☺️”
Helpful Report
(CHINESE) - Posted 3 years ago
Rebecca Chan
Verified Buyer
“The best before date is long and the delivery is quick. Very impressed! Got it 3 days later after placing my order as I live on an outlying island and it is delivered to my door. If I ordered it from my own vet clinic, I will get it 2 weeks later. Will continue to order from Vetopia.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Miu Chan
Verified Buyer
“客服有善！貨到有速度！方便！”
Helpful Report
(CHINESE) - Posted 3 years ago
Susan Wong
Verified Buyer
“I saw your booth at the recent Pet Show at HKCEC in Wanchai. It was very busy, but there was numerous staff to answer my questions in English. Stef helped me set up my online account so that I could make my first purchase. As I live in North Point, it was convenient to do a self pick-up when I made a second purchase.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Wendy Lau
Verified Buyer
“delivery service on time”
Helpful Report
(CHINESE) - Posted 3 years ago
Anonymous
Verified Buyer
“Speedy delivery and user friendly website when ordering their products. Also very good rebate systems as well. Highly recommended.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Tsui Yeng Mak
Verified Buyer
“Thank you so much for your help. Dr. Fallon said my cat vomiting problem might be caused by food allergy and recommended me to change his food to sensitivity control.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Stephanie WT
Verified Buyer
“Dog loves it. He has allergy prone skin. Prescribed by vet”
Helpful Report
(ENGLISH) - Posted 3 years ago
Anonymous
Verified Buyer
“Large variety of products! Fast delivery!”
Helpful Report
(ENGLISH) - Posted 3 years ago
Gail Taylor
Verified Buyer
“I have been a customer of Vetopia since its inception. My dogs, over the years, had special needs such as liquid food for a renal problem, which were supplied quickly and in good condition. My most recent purchases included a probiotic, which works like magic, so I am pleased with the results. The selection of foods etc. is good, the delivery service is excellent, and orders are handled quickly. Quality, care, and reliability.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Tiffany Harries
Verified Buyer
“I have not received my order yet”
Helpful Report
(ENGLISH) - Posted 3 years ago
Wing Shan Lee
Verified Buyer
“Sorry, I only received "Feline Gastro Intestinal "Moderate Calorie" 2kg", another item still missing, also your computer system sent email to me said "completed the invoice"...... very very messy...... I still waiting Vetri-Liver Feline Bite Sized Chews, please help me to solve it.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Anonymous
Verified Buyer
“High quality products with reasonable price. Convenient, simple to use website”
Helpful Report
(ENGLISH) - Posted 3 years ago
Chloe Au
Verified Buyer
“Responsive and sincere”
Helpful Report
(CHINESE) - Posted 3 years ago
Doreen Law
Verified Buyer
“Very efficient delivery”
Helpful Report
(ENGLISH) - Posted 3 years ago
Katherine Tsang
Verified Buyer
“Excellent experience at Vetopia, the product of Nexgard is cheaper than others. Also, I appreciate the delivery quickness!”
Helpful Report
(ENGLISH) - Posted 3 years ago
Sally Ko
Verified Buyer
“good as usual”
Helpful Report
(ENGLISH) - Posted 3 years ago
Cheuk Lam Poon
Verified Buyer
“good products”
Helpful Report
(ENGLISH) - Posted 3 years ago
Alicia Wong
Verified Buyer
“Amazing service, fast delivery and high quality”
Helpful Report
(ENGLISH) - Posted 3 years ago
Vetopia is rated 4.7 based on 3,224 reviews
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