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Vetopia Reviews

4.7 Rating 2,649 Reviews
95 %
of reviewers recommend Vetopia
4.7
Based on 2,649 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
Vetopia 5 star review on 20th July 2025
Gail Taylor
Vetopia 5 star review on 14th May 2025
Gail Taylor
Vetopia 5 star review on 20th February 2025
Renie Chan
Vetopia 5 star review on 19th February 2025
Rosalie E’Silva
Vetopia 4 star review on 27th November 2024
Tracy Sit
Vetopia 5 star review on 20th November 2024
Amy Wong
Vetopia 5 star review on 7th October 2024
Gail Taylor
125
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Very good service! One of my orders was incorrect and when I let the currier know he was very helpful and returned with the correct product on the next day.
Helpful Report
(ENGLISH) - Posted 3 years ago
So many products to choose from. Very quick delivery.
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(ENGLISH) - Posted 3 years ago
I’ve been placing recurring order from Vetopia, so I won’t overlook to order necessary food and regular “medication” like heartgard and Braveto. And it always comes with a complimentary snack/food. Delivery service is flexible.
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(ENGLISH) - Posted 3 years ago
落單簡單 網上回覆快 多優惠 如果可以全中文就更好啦
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(ENGLISH) - Posted 3 years ago
Very nice and keep contact
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(CHINESE) - Posted 3 years ago
Fast delivery
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(CHINESE) - Posted 3 years ago
speedy delivery👍🏼 wish offering attempting discount for recurring order more variety on medical items such as 腎興
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(ENGLISH) - Posted 3 years ago
Easy to find what I wanted and very efficient delivery.
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(ENGLISH) - Posted 3 years ago
Swift delivery
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(ENGLISH) - Posted 3 years ago
The service & delivery are excellent!
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(ENGLISH) - Posted 3 years ago
I hv stated clearly on the order form about the delivery date cos I had not returned hk before that date. However, the delivery was arranged before the date. Fortunately, i could be accessed by my mobile phone and the delivery was cancelled eventually. I would suggest you to pay more attention to customer request to prevent recurrence of similar cases. In addition, I noticed your new promotion (less 12%)was launched a few hours of my order placed. I had a bit sad.
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(ENGLISH) - Posted 3 years ago
Quick delivery
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(ENGLISH) - Posted 3 years ago
Why I can’t redeem the point for purchase?
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(ENGLISH) - Posted 3 years ago
efficient service
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(ENGLISH) - Posted 3 years ago
All is good will shop again
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(CHINESE) - Posted 3 years ago
Fast delivery
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(CHINESE) - Posted 3 years ago
The speed of delivery quite fast. Once placed the order, second day can receive the order.
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(ENGLISH) - Posted 3 years ago
Many choices, Fast delivery, price reasonable. Will keep ordering here!
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(ENGLISH) - Posted 3 years ago
Excellent after sales service ( responsive and helpful ) and prompt delivery. I communicated via WhatsApp.
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(ENGLISH) - Posted 3 years ago
good response and fast delivery
Helpful Report
(ENGLISH) - Posted 3 years ago
Vetopia is rated 4.7 based on 2,649 reviews