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Vetopia Reviews

4.7 Rating 2,796 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,492
 Metrics
4.7
Based on 2,796 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
Vetopia 5 star review on 19th November 2025
Gail Taylor
Vetopia 5 star review on 11th October 2025
Alain Wong
Vetopia 5 star review on 10th September 2025
Man Lee
Vetopia 5 star review on 10th September 2025
Man Lee
Vetopia 5 star review on 20th July 2025
Gail Taylor
Vetopia 5 star review on 14th May 2025
Gail Taylor
Vetopia 5 star review on 20th February 2025
Renie Chan
129
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
MI Lau
Verified Buyer
“My pet loves the treat very much!!!”
Helpful Report
(CHINESE) - Posted 3 years ago
Nat M
Verified Buyer
“Huge amount of selections of dog foods and supplements.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Terri Lee
Verified Buyer
“Cat food always short of stock. Most recent delivery was not informed”
Helpful Report
(ENGLISH) - Posted 3 years ago
Marc Hubert
Verified Buyer
“Terrific customer service, good product offerings”
Helpful Report
(ENGLISH) - Posted 3 years ago
Karen Tam
Verified Buyer
“expensive goods”
Helpful Report
(ENGLISH) - Posted 3 years ago
Carrie Tang
Verified Buyer
“Nice introduction in the HK pet exhibition. Nice free gifts. Products are nice.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Tam Shuk Kuen
Verified Buyer
“網頁購買程序不算複雜， 送貨速度相對迅速， 更值得讚是送貨哥哥好有禮貌， 做事交帶， 總結是購物感覺良好，會繼續惠顧😌”
Helpful Report
(ENGLISH) - Posted 3 years ago
Summer Yeung
Verified Buyer
“Fast and good service”
Helpful Report
(ENGLISH) - Posted 3 years ago
Anonymous
Verified Buyer
“Fast delivery 👍🏼”
Helpful Report
(CHINESE) - Posted 3 years ago
Polly Wong
Verified Buyer
“Grateful if you would call the number I indicated before delivery.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Kristy Cheung
Verified Buyer
“The delivery is good and on time. The courier is polite and nice. Thanks”
Helpful Report
(CHINESE) - Posted 3 years ago
Beatrix Malan
Verified Buyer
“Excellent range of products, speedy shipping and it helps that I can get prescription dog food for my diabetic dog delivered to my door.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Richard Sutton
Verified Buyer
“Fair prices. Prompt and efficient service and delivery.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Florence Deng
Verified Buyer
“Excellent and timely services! I always look to buy Stella & Chewy for my darling Thor! Vetopia offers very competitive price (and 12% off promotion during the HK Pet Show). Plus bonus points to use which we simply cannot resist! We received the delivery within 24-48 hours too! 😜👍”
Helpful Report
(ENGLISH) - Posted 3 years ago
Anonymous
Verified Buyer
“Haven’t receive delivery date confirmation email before I received the call from the driver, luckily that I can ask to drop at building lobby”
Helpful Report
(ENGLISH) - Posted 3 years ago
Chan Elsa
Verified Buyer
“在寵物展認識這公司，員工細心講解產品，亦指導對毛孩的照顧👍”
Helpful Report
(ENGLISH) - Posted 3 years ago
Anonymous
Verified Buyer
“good customer service”
Helpful Report
(ENGLISH) - Posted 3 years ago
Alex Que
Verified Buyer
“fast service, fast delivery”
Helpful Report
(ENGLISH) - Posted 3 years ago
Miki Yeung
Verified Buyer
“食開買開，送貨又快又妥當”
Helpful Report
(ENGLISH) - Posted 3 years ago
Anonymous
Verified Buyer
“Perfect as usual. Glad to have faster delivery compared to ordering from my local vet clinic.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Vetopia is rated 4.7 based on 2,796 reviews
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