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Vetopia Reviews

4.7 Rating 2,796 Reviews

95 %

of reviewers recommend Vetopia

Company Reviews

Product Reviews

4.7

Based on 2,796 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Vetopia 5 star review on 19th November 2025

Vetopia 5 star review on 11th October 2025

Vetopia 5 star review on 10th September 2025

Vetopia 5 star review on 10th September 2025

Vetopia 5 star review on 20th July 2025

Vetopia 5 star review on 14th May 2025

Vetopia 5 star review on 20th February 2025

129

Anonymous

Anonymous // 01/01/2019

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English

“Would appreciate to reply my message before arranging delivery”

Helpful Report

(ENGLISH) - Posted 3 years ago

“My first experience purchasing from Vetopia and I found the website easy to navigate and the delivery service very efficient.”

Helpful Report

(ENGLISH) - Posted 3 years ago

“Very quick pick up of products arranged, making it easier to buy items for my pets when in emergency.”

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(ENGLISH) - Posted 3 years ago

“Good service”

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(ENGLISH) - Posted 3 years ago

“If I want to get 30% discount , I have to place 3 recurring orders that I cannot changed . I felt very disappointing that arrangement when I placed the order. The policy and description which have showed in a clicked little box. Consequently I must pay back the full price if I didn’t need the rest recurring order. I feel sad for this arrangement and I would not place any order from your company in future !”

Helpful Report

(ENGLISH) - Posted 3 years ago

“Love the UI design, clean and user-friendly however, wrong emails reminded me to complete purchase even after I paid money and it happened in my last two purchase experiences recently, please see how to fix it”

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(CHINESE) - Posted 3 years ago

“準時送貨, 送貨員也很有禮貌！”

Helpful Report

(ENGLISH) - Posted 3 years ago

“送貨安排非常快速！”

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(ENGLISH) - Posted 3 years ago

“Nice customer service Nice after-sale service”

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(ENGLISH) - Posted 3 years ago

“Excellent shopping experience. And felt the business development with massive passions.”

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(ENGLISH) - Posted 3 years ago

“Very efficient.”

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(ENGLISH) - Posted 3 years ago

“They always send the boxes to my home within 2 days! So efficiency!”

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(ENGLISH) - Posted 3 years ago

“Speedy delivery”

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(ENGLISH) - Posted 3 years ago

“Delivery is quick. Good product range.”

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(ENGLISH) - Posted 3 years ago

“An amazing reliable online store backed by practicing Vets - nothing better than this!”

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(ENGLISH) - Posted 3 years ago

“GOOD SERVICES”

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(ENGLISH) - Posted 3 years ago

“Vetopia’s overall service is good and reliable, in particular I could usually receive the delivery in the following day after my order.”

Helpful Report

(ENGLISH) - Posted 3 years ago

“Order delivered on next working day. No need to have extra stock up.”

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(ENGLISH) - Posted 3 years ago

“One of the cans has little damage but does not affect the quality”

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(CHINESE) - Posted 3 years ago

“The online shop is very easy to navigate and the items I have ordered were delivered within a reasonable timeframe and all correct.”

Helpful Report

(ENGLISH) - Posted 3 years ago

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Vetopia is rated 4.7 based on 2,796 reviews