Login
Start Free Trial Are you a business? Click Here

Vetopia Reviews

4.7 Rating 2,649 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,370
 Metrics
4.7
Based on 2,649 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
Vetopia 5 star review on 20th July 2025
Gail Taylor
Vetopia 5 star review on 14th May 2025
Gail Taylor
Vetopia 5 star review on 20th February 2025
Renie Chan
Vetopia 5 star review on 19th February 2025
Rosalie E’Silva
Vetopia 4 star review on 27th November 2024
Tracy Sit
Vetopia 5 star review on 20th November 2024
Amy Wong
Vetopia 5 star review on 7th October 2024
Gail Taylor
125
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
CHE WAN SZETO
Verified Buyer
“very efficiency”
Helpful Report
(ENGLISH) - Posted 2 years ago
Kalee Kwok
Verified Buyer
“Efficient delivery services”
Helpful Report
(ENGLISH) - Posted 2 years ago
Steven Commander
Verified Buyer
“Always the best customer service! Very accommodating, helpful and fast response.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Rachel Tong
Verified Buyer
“The team is very efficient and can assist when something urgent happened.”
Helpful Report
(ENGLISH) - Posted 2 years ago
VAN TSANG
Verified Buyer
“Fast track and responsive. But the price and stocks are less, thanks”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Easy use web page and quick delivery”
Helpful Report
(ENGLISH) - Posted 2 years ago
Benjamin Liu
Verified Buyer
“excellent service and delivery”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“The recurrent order system is very user friendly . It helps me to avoid my cat out of supplies. I can change the scheduled order delivery time if my cats change their consumption.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Joe Fong
Verified Buyer
“I asked questions via WhatsApp customer service staff responded fast and arranged delivery pet food on time”
Helpful Report
(CHINESE) - Posted 2 years ago
Anonymous
Verified Buyer
“Outstanding. Very easy to order what I needed online, and the delivery arrived the next day. It was particularly impressive given T8 was raised shortly after I submitted the order, and the next day shortly after the T8 was lowered I was already able to pick up my package and give my cat the supplements he needed. Very happy with the entire experience!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Iris Leung
Verified Buyer
“Good service !! pls provide more of promotion/discount to exsiting customer is better”
Helpful Report
(ENGLISH) - Posted 2 years ago
Serene Cai
Verified Buyer
“fast and reliable shipping !”
Helpful Report
(ENGLISH) - Posted 2 years ago
Jamie Ho
Verified Buyer
“Ordering process is simple. Product delivered on time and in good condition. Also appreciate the small gift with the delivery. Thanks!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Pearl Law
Verified Buyer
“Please check with your CS”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Good stock.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Jerry Ng
Verified Buyer
“Prompt respond”
Helpful Report
(ENGLISH) - Posted 2 years ago
Ka Yan Yau
Verified Buyer
“Great exp and nice following up with my order before sending out enquiries.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Sin Yi Luk
Verified Buyer
“Speedy delivery.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Pervin Shroff
Verified Buyer
“Excellent service 🙏”
Helpful Report
(ENGLISH) - Posted 2 years ago
Nelson Chan
Verified Buyer
“每次都有贈品送給我，派貨速度非常之快，今天落單明天就收到👍”
Helpful Report
(CHINESE) - Posted 2 years ago
Vetopia is rated 4.7 based on 2,649 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request