Vetopia Reviews

Name: Vetopia
Address: 21/F, Hysan Place, 500 Hennessy Road, Causeway Bay, Hong Kong, Wan Chai
Rating: 4.71

4.7 Rating 3,074 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 3,074 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

131

Anonymous

Anonymous // 01/01/2019

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English

“Excellent seller!”

Helpful Report

(ENGLISH) - Posted 3 years ago

“Fast shipping and quick response.”

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(ENGLISH) - Posted 3 years ago

“Kibble in good condition & speedy delivery”

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(CHINESE) - Posted 3 years ago

“Excellent online shopping experience. I will revisit timely.”

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(ENGLISH) - Posted 3 years ago

“Fast delivery and quality products.”

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(ENGLISH) - Posted 3 years ago

“The delivery time is fast and it meets the expectation of customer.”

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(ENGLISH) - Posted 3 years ago

“good : fast delivery time should be improve : 1. whatsapp reply too long (around 2-3 days). 2. no sample should be give when purchase more than $600-1500 in past year, CS reply not enough samples , especially in Christmas, New years , Pet Show promotion period. etc Suggest resume vets points redeem to purchase coupon.”

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(ENGLISH) - Posted 3 years ago

“Delivery is fast”

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(ENGLISH) - Posted 3 years ago

“The discount for new friends can not use, shows no discount when checkout”

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(CHINESE) - Posted 3 years ago

“quite response”

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(ENGLISH) - Posted 3 years ago

“Thank you, delivery was on time”

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(ENGLISH) - Posted 3 years ago

“Vetopia is really a good with quality online shop! Highly recommend to all of you!”

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(ENGLISH) - Posted 3 years ago

“Fast delivery and product is same as advertised.”

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(ENGLISH) - Posted 3 years ago

“Quick response from the vet team regarding my purchase of NexGard Spectra and received my delivery shortly after confirmation.”

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(ENGLISH) - Posted 3 years ago

“Excellent service, very helpful, polite, and very professional. The quality of pet food is highly grated, good prices.”

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(ENGLISH) - Posted 3 years ago

“Received the good very quickly & the service is very good.”

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(ENGLISH) - Posted 3 years ago

“Good service & speedy”

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(CHINESE) - Posted 3 years ago

“出貨非常快又可以儲分換禮物非常好”

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(CHINESE) - Posted 3 years ago

“Efficient delivery, Good”

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(ENGLISH) - Posted 3 years ago

“im genuinely surprised my cat is willing to eat z/d because I’ve heard cats don’t like the texture. But my cat eats every bit of it. The only thing is that, in my previous order, they gave me free sample products for dog even though I was ordering cat things.”

Helpful Report

(ENGLISH) - Posted 3 years ago

Vetopia is rated 4.7 based on 3,074 reviews