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Vetopia Reviews

4.7 Rating 2,649 Reviews
95 %
of reviewers recommend Vetopia
4.7
Based on 2,649 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
Vetopia 5 star review on 20th July 2025
Gail Taylor
Vetopia 5 star review on 14th May 2025
Gail Taylor
Vetopia 5 star review on 20th February 2025
Renie Chan
Vetopia 5 star review on 19th February 2025
Rosalie E’Silva
Vetopia 4 star review on 27th November 2024
Tracy Sit
Vetopia 5 star review on 20th November 2024
Amy Wong
Vetopia 5 star review on 7th October 2024
Gail Taylor
125
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Introduction to veterinarians
Helpful Report
(ENGLISH) - Posted 2 years ago
Efficient
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(ENGLISH) - Posted 2 years ago
Very responsive and fast delivery
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(ENGLISH) - Posted 2 years ago
Vetopia is a very good place to go to buy stuff for your pets since all things sare vet approved and safe for animals. I find that my oet enjoys vetopia products a lot
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(ENGLISH) - Posted 2 years ago
I see the prices of Vetopia is the best out of others. Fast Shipping and Good communications. My Bulldog skin keeping good because of Z/D Hill's from here.
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(ENGLISH) - Posted 2 years ago
Good to have repetitive order
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(ENGLISH) - Posted 2 years ago
Ordered on 10/1 & arrived on 10/4👍🏻👍🏻
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(ENGLISH) - Posted 2 years ago
User friendly website and the delivery is speedy. Will try the recurring purchase next time for regular dry food ;)
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(ENGLISH) - Posted 2 years ago
The product is good and the delivery is fast.
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(ENGLISH) - Posted 2 years ago
Easy to make order via online and excellent delivery service
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(ENGLISH) - Posted 2 years ago
It was a really quick and easy process for my order. Love the monthly subscription services to keep my mind at ease.
Helpful Report
(ENGLISH) - Posted 2 years ago
I always forget to buy dog food in the past. Vetopia subscription model is really helpful.
Helpful Report
(ENGLISH) - Posted 2 years ago
送貨速度很快而且包裝會先用紙盒包好,不會整爛包裝袋.
Helpful Report
(CHINESE) - Posted 2 years ago
Would appreciate to reply my message before arranging delivery
Helpful Report
(ENGLISH) - Posted 2 years ago
My first experience purchasing from Vetopia and I found the website easy to navigate and the delivery service very efficient.
Helpful Report
(ENGLISH) - Posted 2 years ago
Very quick pick up of products arranged, making it easier to buy items for my pets when in emergency.
Helpful Report
(ENGLISH) - Posted 2 years ago
Good service
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(ENGLISH) - Posted 2 years ago
If I want to get 30% discount , I have to place 3 recurring orders that I cannot changed . I felt very disappointing that arrangement when I placed the order. The policy and description which have showed in a clicked little box. Consequently I must pay back the full price if I didn’t need the rest recurring order. I feel sad for this arrangement and I would not place any order from your company in future !
Helpful Report
(ENGLISH) - Posted 2 years ago
Love the UI design, clean and user-friendly however, wrong emails reminded me to complete purchase even after I paid money and it happened in my last two purchase experiences recently, please see how to fix it
Helpful Report
(CHINESE) - Posted 2 years ago
準時送貨, 送貨員也很有禮貌!
Helpful Report
(ENGLISH) - Posted 2 years ago
Vetopia is rated 4.7 based on 2,649 reviews