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Vetopia Reviews

4.7 Rating 2,529 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,266
 Metrics
4.7
Based on 2,529 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
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Christine Houston
Verified Buyer
“Sorry, WAY too much back and forth via WhatsApp - really annoying. And I've had to deal with refunds and then new charges. I'd be happy to apply anything owed to me by Vetopia to my next order rather than your current process. Love the products and the intentions of the staff but the WhatsApping is driving me mad.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Crystal Tik
Verified Buyer
“Super Fast delivery !! Re ordered many times.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Pick-up is very quick! Got a notification on the same day I ordered. The people who are at the pick-up also made it very easy and quick. Love the wide variety of products I can choose from as well.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Ray Fung
Verified Buyer
“Fast delivery. Nice shopping experience.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Fantastic and fast delivery. I have ordered late at night and received delivery the next morning. You guys ROCK!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Tai Man
Verified Buyer
“Quite good, short delivery time, could be even better if the price can be cheaper”
Helpful Report
(ENGLISH) - Posted 2 years ago
Ray Luk
Verified Buyer
“I think I need to stop the delivery , I order too much and still have 2-3 bags , please let me know how to do. Thank you”
Helpful Report
(ENGLISH) - Posted 2 years ago
ROSANNA NG
Verified Buyer
“Next day delivery, very good.”
Helpful Report
(CHINESE) - Posted 2 years ago
Connie Ho
Verified Buyer
“Good customer service, speedy delivery”
Helpful Report
(ENGLISH) - Posted 2 years ago
LAU YUN CHUNG
Verified Buyer
“very nice,I will order next time”
Helpful Report
(ENGLISH) - Posted 2 years ago
Bo Peng
Verified Buyer
“Fast delivery, very reliable.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Maggie Ong
Verified Buyer
“quick response on order taking.........”
Helpful Report
(ENGLISH) - Posted 2 years ago
Julie Chan
Verified Buyer
“Good and reliable”
Helpful Report
(ENGLISH) - Posted 2 years ago
Maggie Cheng
Verified Buyer
“為什麼上次訂單沒有扣除points 減整張單價？”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“The service and delivery are excellent. I been using this platform since years ago.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Rashida Khan
Verified Buyer
“Good service & fast delivery”
Helpful Report
(ENGLISH) - Posted 2 years ago
Janice So
Verified Buyer
“Very efficient and trust worthy online shop for pets”
Helpful Report
(ENGLISH) - Posted 2 years ago
Sze Wing
Verified Buyer
“Very good”
Helpful Report
(ENGLISH) - Posted 2 years ago
Joe Kwok
Verified Buyer
“efficient and fast delivery”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“I have been ordering food for my cat for several months. I really like the wide range of cat food and your fast delivery service.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Vetopia is rated 4.7 based on 2,529 reviews
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