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Vetopia Reviews

4.7 Rating 2,533 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,267
 Metrics
4.7
Based on 2,533 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
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Janice So
Verified Buyer
“Very efficient and trust worthy online shop for pets”
Helpful Report
(ENGLISH) - Posted 2 years ago
Sze Wing
Verified Buyer
“Very good”
Helpful Report
(ENGLISH) - Posted 2 years ago
Joe Kwok
Verified Buyer
“efficient and fast delivery”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“I have been ordering food for my cat for several months. I really like the wide range of cat food and your fast delivery service.”
Helpful Report
(ENGLISH) - Posted 2 years ago
CHE WAN SZETO
Verified Buyer
“very efficiency”
Helpful Report
(ENGLISH) - Posted 2 years ago
Kalee Kwok
Verified Buyer
“Efficient delivery services”
Helpful Report
(ENGLISH) - Posted 2 years ago
Steven Commander
Verified Buyer
“Always the best customer service! Very accommodating, helpful and fast response.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Rachel Tong
Verified Buyer
“The team is very efficient and can assist when something urgent happened.”
Helpful Report
(ENGLISH) - Posted 2 years ago
VAN TSANG
Verified Buyer
“Fast track and responsive. But the price and stocks are less, thanks”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Easy use web page and quick delivery”
Helpful Report
(ENGLISH) - Posted 2 years ago
Benjamin Liu
Verified Buyer
“excellent service and delivery”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“The recurrent order system is very user friendly . It helps me to avoid my cat out of supplies. I can change the scheduled order delivery time if my cats change their consumption.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Joe Fong
Verified Buyer
“I asked questions via WhatsApp customer service staff responded fast and arranged delivery pet food on time”
Helpful Report
(CHINESE) - Posted 2 years ago
Anonymous
Verified Buyer
“Outstanding. Very easy to order what I needed online, and the delivery arrived the next day. It was particularly impressive given T8 was raised shortly after I submitted the order, and the next day shortly after the T8 was lowered I was already able to pick up my package and give my cat the supplements he needed. Very happy with the entire experience!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Iris Leung
Verified Buyer
“Good service !! pls provide more of promotion/discount to exsiting customer is better”
Helpful Report
(ENGLISH) - Posted 2 years ago
Serene Cai
Verified Buyer
“fast and reliable shipping !”
Helpful Report
(ENGLISH) - Posted 2 years ago
Jamie Ho
Verified Buyer
“Ordering process is simple. Product delivered on time and in good condition. Also appreciate the small gift with the delivery. Thanks!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Pearl Law
Verified Buyer
“Please check with your CS”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Good stock.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Jerry Ng
Verified Buyer
“Prompt respond”
Helpful Report
(ENGLISH) - Posted 2 years ago
Vetopia is rated 4.7 based on 2,533 reviews
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