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Vetopia Reviews

4.7 Rating 3,158 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,818
 Metrics
4.7
Based on 3,158 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
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Yim Rabi
Verified Buyer
“V efficiency and polite”
Helpful Report
(CHINESE) - Posted 3 years ago
Ken Kan
Verified Buyer
“Late delivery. Missed the committed time, no notification”
Helpful Report
(ENGLISH) - Posted 3 years ago
Anonymous
Verified Buyer
“High efficiency”
Helpful Report
(ENGLISH) - Posted 3 years ago
Dorothy Chu
Verified Buyer
“Fast delivery, good variety of choices”
Helpful Report
(ENGLISH) - Posted 3 years ago
Frances Au
Verified Buyer
“It was great Thank you”
Helpful Report
(ENGLISH) - Posted 3 years ago
Anonymous
Verified Buyer
“good service for the customers”
Helpful Report
(ENGLISH) - Posted 3 years ago
Tobi Lothian
Verified Buyer
“Very good service with helpful customer service”
Helpful Report
(ENGLISH) - Posted 3 years ago
Dion Cheng
Verified Buyer
“虎and鳳滴了兩三天已經唔見咗D蝨，very good”
Helpful Report
(ENGLISH) - Posted 3 years ago
Ming Chan
Verified Buyer
“Prompt response”
Helpful Report
(ENGLISH) - Posted 3 years ago
Hiu Ying Wong
Verified Buyer
“It’s such a nice experience to shop at Vetopia.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Lok Yee Chiu
Verified Buyer
“Fast delivery, sometimes with food sample”
Helpful Report
(ENGLISH) - Posted 3 years ago
LILIAN LOO
Verified Buyer
“we saved a lot on buying renal can food from Cetopia, we had our 20% off on our first purchase, we definitely would shop again.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Tommy Tam
Verified Buyer
“Delivery on time and the service is good.”
Helpful Report
(CHINESE) - Posted 3 years ago
Anonymous
Verified Buyer
“Fast delivery time! Price is decent!”
Helpful Report
(ENGLISH) - Posted 3 years ago
Michelle Law
Verified Buyer
“Service and responding good But the gift of bottle is very small , looks not user friendly”
Helpful Report
(ENGLISH) - Posted 3 years ago
Sophie Mak
Verified Buyer
“The delivery timeline is not well indicated. Instead of the two days lead time due to bank holidays, has been extended to 6 days. Without the availability to change the delivery address The contact email will reply but not flexible to provide any solution for the customer.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Chui Yu Wong
Verified Buyer
“發貨好快，包裝好。”
Helpful Report
(ENGLISH) - Posted 3 years ago
Emily Shum
Verified Buyer
“delivery very fast and quality is good”
Helpful Report
(ENGLISH) - Posted 3 years ago
Anonymous
Verified Buyer
“Very easy to use and very efficient and fast delivery. Very pleased with the whole process”
Helpful Report
(ENGLISH) - Posted 3 years ago
Chi Wang Fung
Verified Buyer
“服務態度認真，主動了解我的寵物情況，網上預購貨品簡易，我十分滿意”
Helpful Report
(CHINESE) - Posted 3 years ago
Vetopia is rated 4.7 based on 3,158 reviews
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