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Vetopia Reviews

4.7 Rating 3,017 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,680
 Metrics
4.7
Based on 3,017 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Vetopia Reviews
Vetopia 5 star review on 21st February 2026
Camilla Pun
Vetopia 5 star review on 19th November 2025
Gail Taylor
Vetopia 5 star review on 11th October 2025
Alain Wong
Vetopia 5 star review on 10th September 2025
Man Lee
Vetopia 5 star review on 10th September 2025
Man Lee
Vetopia 5 star review on 20th July 2025
Gail Taylor
Vetopia 5 star review on 14th May 2025
Gail Taylor
130
Anonymous
Anonymous  // 01/01/2019
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Tsui Yeng Mak
Verified Buyer
“Thank you so much for your help. Dr. Fallon said my cat vomiting problem might be caused by food allergy and recommended me to change his food to sensitivity control.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Stephanie WT
Verified Buyer
“Dog loves it. He has allergy prone skin. Prescribed by vet”
Helpful Report
(ENGLISH) - Posted 3 years ago
Anonymous
Verified Buyer
“Large variety of products! Fast delivery!”
Helpful Report
(ENGLISH) - Posted 3 years ago
Gail Taylor
Verified Buyer
“I have been a customer of Vetopia since its inception. My dogs, over the years, had special needs such as liquid food for a renal problem, which were supplied quickly and in good condition. My most recent purchases included a probiotic, which works like magic, so I am pleased with the results. The selection of foods etc. is good, the delivery service is excellent, and orders are handled quickly. Quality, care, and reliability.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Tiffany Harries
Verified Buyer
“I have not received my order yet”
Helpful Report
(ENGLISH) - Posted 3 years ago
Wing Shan Lee
Verified Buyer
“Sorry, I only received "Feline Gastro Intestinal "Moderate Calorie" 2kg", another item still missing, also your computer system sent email to me said "completed the invoice"...... very very messy...... I still waiting Vetri-Liver Feline Bite Sized Chews, please help me to solve it.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Anonymous
Verified Buyer
“High quality products with reasonable price. Convenient, simple to use website”
Helpful Report
(ENGLISH) - Posted 3 years ago
Chloe Au
Verified Buyer
“Responsive and sincere”
Helpful Report
(CHINESE) - Posted 3 years ago
Doreen Law
Verified Buyer
“Very efficient delivery”
Helpful Report
(ENGLISH) - Posted 3 years ago
Katherine Tsang
Verified Buyer
“Excellent experience at Vetopia, the product of Nexgard is cheaper than others. Also, I appreciate the delivery quickness!”
Helpful Report
(ENGLISH) - Posted 3 years ago
Sally Ko
Verified Buyer
“good as usual”
Helpful Report
(ENGLISH) - Posted 3 years ago
Cheuk Lam Poon
Verified Buyer
“good products”
Helpful Report
(ENGLISH) - Posted 3 years ago
Alicia Wong
Verified Buyer
“Amazing service, fast delivery and high quality”
Helpful Report
(ENGLISH) - Posted 3 years ago
Anonymous
Verified Buyer
“Quick delivery, much quicker than competitor PxxProject! CS team is great too.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Ronny Wong
Verified Buyer
“Fast & accurate. Great”
Helpful Report
(CHINESE) - Posted 3 years ago
T N
Verified Buyer
“I was disappointed with my last recurring order. One of the products was backlogged, I understand that you called and asked to delay the shipping of the order, but the explaining was off and doesn’t make sense.. I was asked to wait for the product to arrive,, which I would to save shipping cost for you, but asking me to wait for one month!? My next recurring order would have applied by then. Common sense please.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Wai Shan Lee
Verified Buyer
“請裝箱時候留意盒裝在底，袋裝在上面， 好多時候訂原盒貓糧和袋裝狗糧，都係包裝在底，盒裝在面，好容易會弄穿袋裝狗糧，謝謝幫忙”
Helpful Report
(CHINESE) - Posted 3 years ago
Anonymous
Verified Buyer
“Very fast delivery, Good service”
Helpful Report
(ENGLISH) - Posted 3 years ago
Chan Moo
Verified Buyer
“delivery team very responsible. Mr MAK Ying-kit (Staff#0111) revisited to my lobby management on 13/2/2023 in order to find out my parcel which our janitor claimed she cannot find my parcel. Finally, I can get back my parcel a day after 13/2/2023 as our janitor wrongly passed my parcel to another household. I would like to take this oppuntunity to give my compliments to him.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Laura Lam
Verified Buyer
“Smooth transition and delivery. My doggie love it so much.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Vetopia is rated 4.7 based on 3,017 reviews
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