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Vetopia Reviews

4.7 Rating 2,796 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,492
 Metrics
4.7
Based on 2,796 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
Vetopia 5 star review on 19th November 2025
Gail Taylor
Vetopia 5 star review on 11th October 2025
Alain Wong
Vetopia 5 star review on 10th September 2025
Man Lee
Vetopia 5 star review on 10th September 2025
Man Lee
Vetopia 5 star review on 20th July 2025
Gail Taylor
Vetopia 5 star review on 14th May 2025
Gail Taylor
Vetopia 5 star review on 20th February 2025
Renie Chan
129
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Edmund Wong
Verified Buyer
“Convenient online purchase of the prescribed dog food for my dog and auto-delivery on a regular basis. It saves me hassles.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Ivan Ho
Verified Buyer
“Very good CS”
Helpful Report
(CHINESE) - Posted 3 years ago
Yuen Win
Verified Buyer
“Excellent seller!”
Helpful Report
(ENGLISH) - Posted 3 years ago
Anonymous
Verified Buyer
“Order was delivered extremely quickly (next day)!”
Helpful Report
(ENGLISH) - Posted 3 years ago
Jennifer Ho
Verified Buyer
“Speedy, reliable and courteous service as always.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Michael Yan
Verified Buyer
“Order process is user friendly and simple, and having quick delivery . recommended providing "expected delivery date & time" when completing the order online.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Edwin Chan
Verified Buyer
“On your web page, it says "Get 10-30% Off On Your FIRST Order And 3% Off On All Subsequent Orders." I have been placing orders to your store but I don't seem to have received the stated benefit for any of the subsequent orders. Have I misunderstood something?”
Helpful Report
(ENGLISH) - Posted 3 years ago
Cheng Roy
Verified Buyer
“Good services”
Helpful Report
(ENGLISH) - Posted 3 years ago
Anonymous
Verified Buyer
“Fast shipping. Good quality costume.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Sharon Lam
Verified Buyer
“All good!!!!!”
Helpful Report
(ENGLISH) - Posted 3 years ago
煜良 何
Verified Buyer
“刚食,未知小狗皮膚的反應”
Helpful Report
(CHINESE) - Posted 3 years ago
Victor Ng
Verified Buyer
“It was unexpected that the delivery of order can be made the day after the order was placed.”
Helpful Report
(ENGLISH) - Posted 3 years ago
May Chow
Verified Buyer
“Good service”
Helpful Report
(ENGLISH) - Posted 3 years ago
Anonymous
Verified Buyer
“very disappointed by after sales support.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Jeanie Ngan
Verified Buyer
“Although I need to WhatsApp for enquiry after no information on delivery date. Response to WhatsApp is fast. Delivery is speedy once confirmed.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Anonymous
Verified Buyer
“This is my first time order from vetopia , the experience was good and delivery was fast. Will recommend to friend .”
Helpful Report
(ENGLISH) - Posted 3 years ago
Leung Yuk Lau
Verified Buyer
“Always on discount and easy to buy”
Helpful Report
(CHINESE) - Posted 3 years ago
Anonymous
Verified Buyer
“The Website is a bit slow, though fast delivery 📦 thanks vetopia team!”
Helpful Report
(ENGLISH) - Posted 3 years ago
Cynthia Li
Verified Buyer
“Fast and good service.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Lau Jason
Verified Buyer
“nice dog food, good services”
Helpful Report
(ENGLISH) - Posted 3 years ago
Vetopia is rated 4.7 based on 2,796 reviews
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