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Vetopia Reviews

4.7 Rating 2,649 Reviews

95 %

of reviewers recommend Vetopia

Company Reviews

Product Reviews

4.7

Based on 2,649 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Vetopia 5 star review on 20th July 2025

Vetopia 5 star review on 14th May 2025

Vetopia 5 star review on 20th February 2025

Vetopia 5 star review on 19th February 2025

Rosalie E’Silva

Vetopia 4 star review on 27th November 2024

Vetopia 5 star review on 20th November 2024

Vetopia 5 star review on 7th October 2024

125

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Fast and good service”

Helpful Report

(ENGLISH) - Posted 2 years ago

“Fast delivery 👍🏼”

Helpful Report

(CHINESE) - Posted 2 years ago

“Grateful if you would call the number I indicated before delivery.”

Helpful Report

(ENGLISH) - Posted 2 years ago

“The delivery is good and on time. The courier is polite and nice. Thanks”

Helpful Report

(CHINESE) - Posted 2 years ago

“Excellent range of products, speedy shipping and it helps that I can get prescription dog food for my diabetic dog delivered to my door.”

Helpful Report

(ENGLISH) - Posted 2 years ago

“Fair prices. Prompt and efficient service and delivery.”

Helpful Report

(ENGLISH) - Posted 2 years ago

“Excellent and timely services! I always look to buy Stella & Chewy for my darling Thor! Vetopia offers very competitive price (and 12% off promotion during the HK Pet Show). Plus bonus points to use which we simply cannot resist! We received the delivery within 24-48 hours too! 😜👍”

Helpful Report

(ENGLISH) - Posted 2 years ago

“Haven’t receive delivery date confirmation email before I received the call from the driver, luckily that I can ask to drop at building lobby”

Helpful Report

(ENGLISH) - Posted 2 years ago

“在寵物展認識這公司，員工細心講解產品，亦指導對毛孩的照顧👍”

Helpful Report

(ENGLISH) - Posted 2 years ago

“good customer service”

Helpful Report

(ENGLISH) - Posted 2 years ago

“fast service, fast delivery”

Helpful Report

(ENGLISH) - Posted 2 years ago

“食開買開，送貨又快又妥當”

Helpful Report

(ENGLISH) - Posted 2 years ago

“Perfect as usual. Glad to have faster delivery compared to ordering from my local vet clinic.”

Helpful Report

(ENGLISH) - Posted 2 years ago

“Quick delivery, easy to browse products online”

Helpful Report

(ENGLISH) - Posted 2 years ago

“Nice to be able to buy my dog description food conveniently”

Helpful Report

(ENGLISH) - Posted 2 years ago

“I love how fast Vetopia is with their delivery schedule! Excellent service!”

Helpful Report

(ENGLISH) - Posted 2 years ago

“They always deliver the products on time. Prompt and professional reply was always provided once i had any query. Would like to recommend others for purchasing anything.”

Helpful Report

(ENGLISH) - Posted 2 years ago

“I have been ordering from Vetopia for a while. It has most of the Rx kibbles collection for my dog, especially small bites for small dogs. Their delivery turnaround is amazing too. Generally can get delivery within 1-2 days.”

Helpful Report

(ENGLISH) - Posted 2 years ago

“good service”

Helpful Report

(ENGLISH) - Posted 2 years ago

“It’s good to have promotions I can stock things up. It would be good if you let me know in advance about the promotion through email or WhatsApp.thanks for your attention.”

Helpful Report

(ENGLISH) - Posted 2 years ago

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Vetopia is rated 4.7 based on 2,649 reviews