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Vetopia Reviews

4.7 Rating 2,796 Reviews

95 %

of reviewers recommend Vetopia

Company Reviews

Product Reviews

4.7

Based on 2,796 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Vetopia 5 star review on 19th November 2025

Vetopia 5 star review on 11th October 2025

Vetopia 5 star review on 10th September 2025

Vetopia 5 star review on 10th September 2025

Vetopia 5 star review on 20th July 2025

Vetopia 5 star review on 14th May 2025

Vetopia 5 star review on 20th February 2025

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great, helpful and speedy delivery”

Helpful Report

(ENGLISH) - Posted 3 years ago

“Service is good”

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(ENGLISH) - Posted 3 years ago

“Good Platform , easy to manage reorders”

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(ENGLISH) - Posted 3 years ago

“Super satisfied with the attention and speed of the service provided. Thank you for everything.”

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(ENGLISH) - Posted 3 years ago

“This is the second time I order from your website. It is efficient.”

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(ENGLISH) - Posted 3 years ago

“Your responsiveness to my questions and requests has improved over the past few weeks which I appreciate. Hope you can keep it up.”

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(ENGLISH) - Posted 3 years ago

“Fast delivery, Good customer service, staff are helpful and polite.”

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(ENGLISH) - Posted 3 years ago

“Fast delivery, thanks!”

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(ENGLISH) - Posted 3 years ago

“令顧客跌入循環購物的陷阱，非常奸狡，奸商也！”

Helpful Report

(ENGLISH) - Posted 3 years ago

“包裝妥當，送貨哥哥很有禮貌，有些時間送給我們的貓狗罐頭和少量零食，幾正，佢哋好鍾意食希望可以有多啲優惠for 長期訂單”

Helpful Report

(CHINESE) - Posted 3 years ago

“repeated order”

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(ENGLISH) - Posted 3 years ago

“My cat loves the food”

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(ENGLISH) - Posted 3 years ago

“As Heartgard is a prescription medication, consultation and forms are required for vet approval. The whole process is very smooth with excellent service. It saves me a lot of time to have it shopped online via Vetopia.”

Helpful Report

(ENGLISH) - Posted 3 years ago

“Reliable, quick and accurate fulfilment of our order. Also great to be able to source what I needed for my cats that wasn't easily available elsewhere... Thanks..”

Helpful Report

(ENGLISH) - Posted 3 years ago

“A helpful and trustful platform which I can have my products on time every cycle :) also it is easy to use as a customer”

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(ENGLISH) - Posted 3 years ago

“Good packing and fast delivery. Will reorder again”

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(ENGLISH) - Posted 3 years ago

“I used to buy from Vetopia, delivery is quick and the quality is excellent. I recommend Vetopia to every pet lover.”

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(ENGLISH) - Posted 3 years ago

“Easy to order and prompt delivery.”

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(ENGLISH) - Posted 3 years ago

“please reduce necessary packing will be great. such. this order come with a cloth bag.”

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(ENGLISH) - Posted 3 years ago

“Quick delivery”

Helpful Report

(ENGLISH) - Posted 3 years ago

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Vetopia is rated 4.7 based on 2,796 reviews