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Vetopia Reviews

4.7 Rating 2,796 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,492
 Metrics
4.7
Based on 2,796 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
Vetopia 5 star review on 19th November 2025
Gail Taylor
Vetopia 5 star review on 11th October 2025
Alain Wong
Vetopia 5 star review on 10th September 2025
Man Lee
Vetopia 5 star review on 10th September 2025
Man Lee
Vetopia 5 star review on 20th July 2025
Gail Taylor
Vetopia 5 star review on 14th May 2025
Gail Taylor
Vetopia 5 star review on 20th February 2025
Renie Chan
129
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Barbara Raimondo
Verified Buyer
“Good customer service”
Helpful Report
(ENGLISH) - Posted 3 years ago
Anonymous
Verified Buyer
“Fast delivery, minimum order for free delivery is low, but unit price is a bit higher than other shops.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Pervin Shroff
Verified Buyer
“Delivery was fast & efficient.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Anonymous
Verified Buyer
“The online customer service is very good , patience and respond promptly.”
Helpful Report
(CHINESE) - Posted 3 years ago
Kitty Shiu
Verified Buyer
“Very nice shopping experience.”
Helpful Report
(CHINESE) - Posted 3 years ago
Anonymous
Verified Buyer
“perfect service as usual”
Helpful Report
(ENGLISH) - Posted 3 years ago
Frank Ngan
Verified Buyer
“Fast delivery and great service”
Helpful Report
(ENGLISH) - Posted 3 years ago
Allan Li
Verified Buyer
“Good and Smooth”
Helpful Report
(ENGLISH) - Posted 3 years ago
Anonymous
Verified Buyer
“I help my friend buying cat food Sorry cant give comments”
Helpful Report
(CHINESE) - Posted 3 years ago
Aster So
Verified Buyer
“Quick response time, speedy delivery. The best pet supplies store in town!”
Helpful Report
(ENGLISH) - Posted 3 years ago
Anonymous
Verified Buyer
“Efficient delivery service.”
Helpful Report
(ENGLISH) - Posted 3 years ago
匿名
Verified Buyer
“Good service”
Helpful Report
(CHINESE) - Posted 3 years ago
Jennifer Wu
Verified Buyer
“Site is easy to use and navigate, and customer service is excellent.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Man Kit Hui
Verified Buyer
“reliable service”
Helpful Report
(ENGLISH) - Posted 3 years ago
Ann Chan
Verified Buyer
“Fast delivery every time.”
Helpful Report
(ENGLISH) - Posted 3 years ago
Anonymous
Verified Buyer
“Speedy delivery!”
Helpful Report
(ENGLISH) - Posted 3 years ago
Karl Yuk
Verified Buyer
“excellent same day shipping”
Helpful Report
(CHINESE) - Posted 3 years ago
IVY WONG
Verified Buyer
“Speedy delivery, good service!”
Helpful Report
(ENGLISH) - Posted 3 years ago
Benjamin Liu
Verified Buyer
“Fast delivery and response to questions”
Helpful Report
(ENGLISH) - Posted 3 years ago
Yolanda YANG
Verified Buyer
“So convenient! Especially I live far away from the city, even HKTVMALL doesn’t come here, but Vetopia delivered!!”
Helpful Report
(ENGLISH) - Posted 3 years ago
Vetopia is rated 4.7 based on 2,796 reviews
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