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Vetopia Reviews

4.7 Rating 2,863 Reviews

95 %

of reviewers recommend Vetopia

Company Reviews

Product Reviews

4.7

Based on 2,863 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Vetopia 5 star review on 19th November 2025

Vetopia 5 star review on 11th October 2025

Vetopia 5 star review on 10th September 2025

Vetopia 5 star review on 10th September 2025

Vetopia 5 star review on 20th July 2025

Vetopia 5 star review on 14th May 2025

Vetopia 5 star review on 20th February 2025

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very fast and the product is in a good price.”

Helpful Report

(ENGLISH) - Posted 2 years ago

“Wide range of products to select from !! Good logistics and smooth transaction”

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(ENGLISH) - Posted 2 years ago

“Fast delivery and swift responses!”

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(ENGLISH) - Posted 2 years ago

“Super efficient delivery and a wide variety of high quality pet supplies sold”

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(ENGLISH) - Posted 2 years ago

“送貨快，而且貨品很齊全，價錢公道。”

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(CHINESE) - Posted 2 years ago

“产品非常好、猫咪吃了很适应.马上回购”

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(ENGLISH) - Posted 2 years ago

“great communication and professional service”

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(ENGLISH) - Posted 2 years ago

“first time to order, feeling is good.”

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(CHINESE) - Posted 2 years ago

“Love using Vetopia to order online for all our cat's needs - his favourite wet food and treats, all delivered to the door efficiently and fast. Couldn't ask for more.”

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(ENGLISH) - Posted 2 years ago

“Fast delivery and reliable shop.”

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(ENGLISH) - Posted 2 years ago

“Thank you”

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(ENGLISH) - Posted 2 years ago

“A bit confusing in the communication about the delivery arrangement. Record’s status in my account is not synchronised with the staff mentioned in WhatsApp. BTW, better to have hotline service rather than only rely on WhatsApp communication.”

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(ENGLISH) - Posted 2 years ago

“the order came really quickly and vetopia seems to have competitive pricing”

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(ENGLISH) - Posted 2 years ago

“Very responsive, orders delivered quickly, good product range, will continue to use Vetopia!”

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(ENGLISH) - Posted 2 years ago

“Easy to order and delivers very fast! Thank you.”

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(ENGLISH) - Posted 2 years ago

“The website works great. I can easily locate the items that I want and the response time is great.”

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(ENGLISH) - Posted 2 years ago

“Quick response and delivery BUT the gift pig ear was terrible, there’re lot of bugs inside the packing, and they’re ALIVE…..”

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(ENGLISH) - Posted 2 years ago

“Very convenient!! Good Service!!!!”

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(ENGLISH) - Posted 2 years ago

“Delivery is fast the person who send in my order is very polite 👍🏻👍🏻🙏”

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(CHINESE) - Posted 2 years ago

“The shopping experience was good. The sales representative is nice, helpful and patient. It will be good if I can choose my preferred delivery date and time.”

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(ENGLISH) - Posted 2 years ago

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Vetopia is rated 4.7 based on 2,863 reviews