Vetopia Reviews

Name: Vetopia
Address: 21/F, Hysan Place, 500 Hennessy Road, Causeway Bay, Hong Kong, Wan Chai
Rating: 4.72

4.7 Rating 2,796 Reviews

95 %

of reviewers recommend Vetopia

4.7

Based on 2,796 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Vetopia 5 star review on 19th November 2025

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Customer service 好有禮貌，司機送貨準時有禮貌”

Helpful Report

(CHINESE) - Posted 2 years ago

“Excellent and efficient service. Fast delivery of items purchased.”

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(ENGLISH) - Posted 2 years ago

“Such a great service! Fast to deliver and always helpful staff. Their products are also of high quality at competitive prices.”

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(ENGLISH) - Posted 2 years ago

“好好好好好！！我隻貓很愛！”

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(CHINESE) - Posted 2 years ago

“extremely helpful quick response and quick delivery from a dog owner perspective”

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(ENGLISH) - Posted 2 years ago

“Fast delivery”

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(CHINESE) - Posted 2 years ago

“處理特別情況回覆快、運送快、包裝整潔👍🏻”

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(CHINESE) - Posted 2 years ago

“The website is easy to use, the list of products is comprehensive, delivery excellent, altogether I enjoy 'shopping' at the Vetopia online site. Oh, and the recent purchases were well appreciated by my dogs.”

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(ENGLISH) - Posted 2 years ago

“the package is in good shape when delivered.”

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(ENGLISH) - Posted 2 years ago

“Quick next business day home delivery, well-stocked and a large selection of brands”

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(ENGLISH) - Posted 2 years ago

“Good and fast”

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(CHINESE) - Posted 2 years ago

“Convenient to buy dog food prescription online, will receive the product within 2 to 3 days. Price is reasonable.”

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(ENGLISH) - Posted 2 years ago

“Wide selection of pet food and accessories to choose online, very efficient delivery”

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(ENGLISH) - Posted 2 years ago

“越嚟越貴，感覺份量越嚟越少”

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(CHINESE) - Posted 2 years ago

“The service is prompt and I do not have to wait long to get the products I purchase.”

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(ENGLISH) - Posted 2 years ago

“Whatsapp service for prescribed drugs is efficient and easy to understand. Will shop again at vetopia!”

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(ENGLISH) - Posted 2 years ago

“speefy delivery with good communication and the staff are helpful”

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(ENGLISH) - Posted 2 years ago

“感謝貴商號能夠彈性處理我的循環訂單；還有承諾下下單後兩天收到貨品👍可以配合到我的我的實際需要🙏🏼”

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(ENGLISH) - Posted 2 years ago

“Friendly service fast shipping.”

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(ENGLISH) - Posted 2 years ago

“Responsive and fast delivery!”

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(ENGLISH) - Posted 2 years ago

Vetopia is rated 4.7 based on 2,796 reviews