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Vetopia Reviews

4.7 Rating 3,015 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,676
 Metrics
4.7
Based on 3,015 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Vetopia Reviews
Vetopia 5 star review on 21st February 2026
Camilla Pun
Vetopia 5 star review on 19th November 2025
Gail Taylor
Vetopia 5 star review on 11th October 2025
Alain Wong
Vetopia 5 star review on 10th September 2025
Man Lee
Vetopia 5 star review on 10th September 2025
Man Lee
Vetopia 5 star review on 20th July 2025
Gail Taylor
Vetopia 5 star review on 14th May 2025
Gail Taylor
130
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Steven Wong
Verified Buyer
“送貨速度快，高效，日後會再買”
Helpful Report
(CHINESE) - Posted 2 years ago
THOMAS JUNGBECK
Verified Buyer
“Always very good service and quick reliable delivery.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Joanne Fung
Verified Buyer
“Quick shipping!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Pandy Chan
Verified Buyer
“Quick delivery of the ordered item, much appreciated 🙏🏼”
Helpful Report
(ENGLISH) - Posted 2 years ago
King Ng
Verified Buyer
“服務很好，岀貨時間好快，會一直支持😉”
Helpful Report
(ENGLISH) - Posted 2 years ago
Irene Hui
Verified Buyer
“Excellent service”
Helpful Report
(ENGLISH) - Posted 2 years ago
Adeline Chang
Verified Buyer
“Quick and good service 😊”
Helpful Report
(ENGLISH) - Posted 2 years ago
Laurent Bickert
Verified Buyer
“easy and quick deliveries of quality products”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“The website is very simple and easy to order. My dog's prescription food is sometimes short in another shop, but I can buy it here every time.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Professional services. Highly recommended.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Ida KWONG
Verified Buyer
“I’m surprised having free cans gift when ordering, unfortunately, it’s not there when the order was arrived. Also, my request on delivery time was ignored. I’m lucky I was at home at that moment.”
Helpful Report
(CHINESE) - Posted 2 years ago
Anonymous
Verified Buyer
“I have been ordering with Vetopia for over 2 years now and I’m still very satisfied with their delivery and service.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Paul A Gregson
Verified Buyer
“Very happy with this store. Will be a repeat customer”
Helpful Report
(ENGLISH) - Posted 2 years ago
Alex Poon
Verified Buyer
“The delivery was fast, both of the products are well-backed.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Alison Wright
Verified Buyer
“I find this company to be very efficient and very helpful with the customer service”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Great selection of products at reasonable prices. Order always arrives with the delivery timeframe.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Yeelina Ming Kit Chu
Verified Buyer
“Thank you for your continued help in my orders, your replies have been almost instant and flexible, my demands met without hassles.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Kelly Chow
Verified Buyer
“good service with good price”
Helpful Report
(CHINESE) - Posted 2 years ago
Dawn Lok
Verified Buyer
“Neat and prompt delivery (though not next day, in general, perfect) Products offering abit different than usual pet shops, which is super helpful for paw mommy like me.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Teeny Chiu
Verified Buyer
“Convenient shopping n apps user friendly”
Helpful Report
(ENGLISH) - Posted 2 years ago
Vetopia is rated 4.7 based on 3,015 reviews
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