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Vetopia Reviews

4.7 Rating 2,647 Reviews
95 %
of reviewers recommend Vetopia
Company Reviews Product Reviews
3,370
 Metrics
4.7
Based on 2,647 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Vetopia Reviews
Vetopia 5 star review on 20th July 2025
Gail Taylor
Vetopia 5 star review on 14th May 2025
Gail Taylor
Vetopia 5 star review on 20th February 2025
Renie Chan
Vetopia 5 star review on 19th February 2025
Rosalie E’Silva
Vetopia 4 star review on 27th November 2024
Tracy Sit
Vetopia 5 star review on 20th November 2024
Amy Wong
Vetopia 5 star review on 7th October 2024
Gail Taylor
125
Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
LILIAN LOO
Verified Buyer
“we saved a lot on buying renal can food from Cetopia, we had our 20% off on our first purchase, we definitely would shop again.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Tommy Tam
Verified Buyer
“Delivery on time and the service is good.”
Helpful Report
(CHINESE) - Posted 2 years ago
Anonymous
Verified Buyer
“Fast delivery time! Price is decent!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Michelle Law
Verified Buyer
“Service and responding good But the gift of bottle is very small , looks not user friendly”
Helpful Report
(ENGLISH) - Posted 2 years ago
Sophie Mak
Verified Buyer
“The delivery timeline is not well indicated. Instead of the two days lead time due to bank holidays, has been extended to 6 days. Without the availability to change the delivery address The contact email will reply but not flexible to provide any solution for the customer.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Chui Yu Wong
Verified Buyer
“發貨好快，包裝好。”
Helpful Report
(ENGLISH) - Posted 2 years ago
Emily Shum
Verified Buyer
“delivery very fast and quality is good”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Very easy to use and very efficient and fast delivery. Very pleased with the whole process”
Helpful Report
(ENGLISH) - Posted 2 years ago
Chi Wang Fung
Verified Buyer
“服務態度認真，主動了解我的寵物情況，網上預購貨品簡易，我十分滿意”
Helpful Report
(CHINESE) - Posted 2 years ago
Ada Tsang
Verified Buyer
“Speedy delivery”
Helpful Report
(ENGLISH) - Posted 2 years ago
Kirsty Gibson
Verified Buyer
“If you're looking for a reliable online pet store that offers fast and convenient delivery, look no further than Vetopia. In my experience, Vetopia has consistently provided next day delivery for my orders, even for last-minute purchases. Their website is easy to navigate and has a wide selection of pet products at competitive prices, making it easy to find everything I need for my furry friends. Overall, I would highly recommend Vetopia to any pet owner in need of quality pet products delivered quickly and efficiently.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Nice product and good service”
Helpful Report
(ENGLISH) - Posted 2 years ago
Chris Chan
Verified Buyer
“Able to change order once found out the box of Selehold I ordered should be for a smaller weight dog. Really appreciate it. BUT, on the other hand, I never was able to use the 10% discount code you promised for first order”
Helpful Report
(ENGLISH) - Posted 2 years ago
小豆 黎
Verified Buyer
“fast＾and nice,good seller”
Helpful Report
(CHINESE) - Posted 2 years ago
Anonymous
Verified Buyer
“Ordering from the website is easy, delivery quick and straightforward, reasonable prices. Great service, thanks!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Sherry Wong
Verified Buyer
“Very efficient delivery of the products.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Slm Laimei
Verified Buyer
“Fast delivery with good quality of products. Large variety of products can be found on tge website.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Anonymous
Verified Buyer
“Makes shopping for my furbabies easy as I know items here are vet certified.”
Helpful Report
(ENGLISH) - Posted 2 years ago
Luogr GUIRONGLUO
Verified Buyer
“Vetopia provides excellent service with a user-friendly interface, prompt help center responses, and up-to-date products. Highly recommended to everyone!!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Beth Chan
Verified Buyer
“Always quick and responsive! Reliable!”
Helpful Report
(ENGLISH) - Posted 2 years ago
Vetopia is rated 4.7 based on 2,647 reviews
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